Reviews (870)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers about restocked items via email, SMS, or push notifications, all customizable to match store branding. It integrates smoothly with Shopify, is easy to install, and boosts sales by aiding inventory management. The support team is praised for their quick and effective responses, significantly enhancing user satisfaction and loyalty.

April 29, 2022

Amazing product, amazing customer support from Jorge. I highly recommend this to everyone. It's easy to use and makes us money. It's clean and it works. That's it!

Ra Optics
United States
Over 2 years using the app
HEL SG PTE LTD replied May 1, 2022

Thank you for an amazing review 😊!

November 14, 2019

The BackInStock makes it easy for me to see what my customers want more of! Once I restock items my customers are notified immediately.

Pink Tag Boutique
United States
Over 2 years using the app
HEL SG PTE LTD replied November 14, 2019

Thank you for your review! Don't forget you can also setup a delivery policy to control how many notifications are sent on restock. If you ever have any questions or problems just get in touch!

February 26, 2022

We contacted D'Angelo because of a problem with our widget. We wanted to exclude the products on Sale. He helped us very quickly and we are very thankful!

it‘s alippa & franzerl
Austria
Over 2 years using the app
HEL SG PTE LTD replied February 28, 2022

Thank you for your amazing review! We are always happy and willing to assist you!

December 1, 2023

Simple to install, with a large amount of customization features that makes it blend well with our theme. Our customers enjoy their ability to be notified when out of stock items come back in and the ROI is wonderful. Recently, due to an update in Shopify and how it handles our theme a very small cosmetic with BiS occurred. I reached to the support and with hours it was fixed. Could not be happier!

Fin & Fire Fly Shop
United States
Over 2 years using the app
October 26, 2023

Fantastic app & customer service! This one is essential to running our online store and is hassle free to use, plus looks great from the customer's end. Super happy with it.

Griffin Equestrian
New Zealand
Over 2 years using the app
June 28, 2022

This app lets customers sign up to get an email when a product restocks. It also will integrate with other apps to make processes easier. We combined it with our Cross Sell app, so customers can get custom recommendations when their desired product is out of stock. GREAT customer service as well.

Bronco Western Supply Co.
United States
Over 2 years using the app
HEL SG PTE LTD replied July 1, 2022

Thank you for your terrific review! We appreciate it 😊!

April 26, 2021

Seamless. Great for both the customer and marketing. Set it and forget it and watch sales come in automatically when your product restocks.

Rumpl
United States
Over 2 years using the app
Edited June 6, 2019

We've been using Back in Stock for 4+ years and have never had a single issue. It's an important part of our customer service. Every time we add a product back into inventory we see a huge uptick in sales thanks to this app. We also use it to drive excitement over new products before they launch.

The Cookie Countess
United States
Over 2 years using the app
June 29, 2017

Amazing App , easy to install and easy to use , the best for my www.seven-50.com website!

Seven 50
United States
Over 2 years using the app
August 13, 2020

I used this app to notify my customers when my products are back in stock especially in those challenging times, and I am very happy about it. It works perfectly and their support is quick and effective. Strongly recommend it.

de Buyer
United States
Over 2 years using the app