Reviews (870)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers about restocked items via email, SMS, or push notifications, all customizable to match store branding. It integrates smoothly with Shopify, is easy to install, and boosts sales by aiding inventory management. The support team is praised for their quick and effective responses, significantly enhancing user satisfaction and loyalty.

September 29, 2021

We had some issues installing the app at first, but with the very kind help of the support team, the widget got installed manually for us. Extra + Points for that. Awesome functionality as well! Can recommend.

E-Autos.de/shop
Germany
Over 2 years using the app
October 12, 2022

The team is fast, responsive, and very helpful. In particular, Baaqi is a true pleasure to work with.

COAX Copenhagen
Denmark
Over 2 years using the app
HEL SG PTE LTD replied October 19, 2022

Thank you for your great review!

March 4, 2014

This App works exactly as needed. I had thought I would need to explain it to my customers, but, within moments up updating my site, notifications started building on the APP Dashboard. When inventory arrived, automatic emails went out, and BOOM - immediate order volume. Almost to the point that I sold out in a 24 hours. Those are all sales that I would have lost because I don't update customers every time inventory comes in. This makes the customer feel that they are linked up with my inventory systems in a way that benefits me. Very happy with that. I have not needed customer support at all - it installed perfectly the first time! Great App!!!

iCHEAPbiz Supply
United States
Over 2 years using the app
March 11, 2021

Amazing Company. Outstanding customer support. Email capture and notification is flawless. As soon as product is back in stock it's sold! HAS GREATLY IMPROVED REVENUE and cut down on CS of "when will this be back in stock?" questions. GIVE THEM 10 STARS!

The Strength Co.
United States
Over 2 years using the app
July 6, 2022

SKU別に在庫追加されるごとの自動通知ロジックを他のメルマガAppで組もうとしていたところ発見しました。カスタマイズも簡単で、HTMLやCSSもいじくれたので、見た目もある程度整えられて便利でした。日本語対応もしてもらえると嬉しいですが、カスタマーサポートのスタッフも親切で頼もしかったです。

Oito Japan
Japan
Over 2 years using the app
HEL SG PTE LTD replied July 6, 2022

あなたの素晴らしいレビューをありがとう! あなたは母国語で自由に話すことができます😊! また、回答を母国語に翻訳するようリクエストすることもできます。

January 27, 2023

Really like this app. Keeps my customers informed and yo to date on product restocks. I do feel the cost is a bit heavy, that’s the only thing I’d change.

TerraEssentials L.L.C.
United States
Over 2 years using the app
HEL SG PTE LTD replied January 27, 2023

Thank you for your review! We've also noted your feedback and relayed it to the team 😊.

February 23, 2023

This app has increased our sales and been very successful for our small business. Customer service is quick and really helpful. Must have app!

Olson's Tack Shop
United States
Over 2 years using the app
January 31, 2020

Back In Stock is incredibly easy to set up and James from support is both helpful and speedy. We didn't have any issues integrating this app into our theme and once our inventory came in stock, the emails went out very quickly. The app has already paid for itself!

Tread Labs
United States
Over 2 years using the app
HEL SG PTE LTD replied January 31, 2020

Thank you for your review and feedback! We are happy that we were able to quickly help out and that you have already seen conversions! If you ever need anything in the future just get in touch!

February 9, 2022

One of the Best apps on Shopify, the Pricing is really fair, not too expensive and not too cheap, that with the excellent service what makes this app the best.
I wish I see in the future a collaboration and integration with inventory Planner app to pull up the data of Back in Stock requests to inventory planner reports and make better predictions in the inventory planner that will be amazing for us. But I think this Idea is really far-fetched. Anyway, keep up the good work.

مكتبة بنيان
Germany
Over 2 years using the app
HEL SG PTE LTD replied February 28, 2022

Thank you for your review. I will pass on your feature request to the team for their review. Feel free to reach out to us if you ever need any support!

April 18, 2023

We've been using the Back in Stock app pretty much ever since we opened our Shopify store. The app is constantly updated with new features, and the support team is always very responsive.
It gives you great insights when it comes to the demand for your OoS products, helps you identify which products you should bring back, automates the BIS requests from customers and BIS communications to clients once a product is back to help you convert customers down the road.
Great app, great team, great features :)

Orka
Canada
Over 2 years using the app