Reviews (870)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers about restocked items via email, SMS, or push notifications, all customizable to match store branding. It integrates smoothly with Shopify, is easy to install, and boosts sales by aiding inventory management. The support team is praised for their quick and effective responses, significantly enhancing user satisfaction and loyalty.

April 29, 2016

This app is amazing for two reasons:

1) It delivers exactly what it promises, with a sufficient level of customization and control. Customers sign up, when product arrives, the emails go out without a hitch, and it only sends an amount relative to the stock I have. I just upgraded for the second time, because we are getting more and more use out of it.

2) No upkeep. I did some minor customization to the form, but since then it has been entirely on autopilot and working flawlessly.

If every other app filled it's purpose as amazingly as this one, my store would practically run itself.

Little Black Diamond
United States
Over 2 years using the app
June 6, 2023

The team at BIS are super responsive and helpful. I needed help with an App Integration and they responded within 24 hours both times I reached out. Awesome App- has everything that the competitors boast and more. Love it!

Scar

Scarlet & Sam
Australia
Over 2 years using the app
March 16, 2023

Would highly recommend! Quick help over email when I had a formatting issue. The app has been great in driving more sales after we have sold out of an item.

Wolf & Moon
United Kingdom
Over 2 years using the app
September 1, 2016

The App works great, and Matt is very supportive to any query and prompt in resolving it!

Wyobeta
India
Over 2 years using the app
Edited December 13, 2020

Love this app and the support provided is excellent! The team are always fast to respond and resolve any questions.

A7 UK
United Kingdom
Over 2 years using the app
March 24, 2022

This app has been great at notifying customers when items are out of stock. It also helps us know what is most in demand after something sells out! We love it!!

Plain Jane
United States
Over 2 years using the app
HEL SG PTE LTD replied March 29, 2022

Glad you're loving our app!!

April 29, 2022

Great customer service when needed. I messed up my variants database, they were able to migrate my old notifications to the new variants ids...

Taygra - USA
Canada
Over 2 years using the app
HEL SG PTE LTD replied May 1, 2022

Thanks for an amazing review! We're happy to have been of assistance, and we look forward to such a continued relationship 😊! Feel free to reach out us any time!

September 20, 2023

Excellent app, well worth adding to my shop! Great customer support as I wanted a bit of help customizing the placement and font. Highly recommend.

Ovate
Canada
Over 2 years using the app
February 5, 2021

Great App. Lots of features and support has been awesome. Would recommend as this is a quality application.

NORTH RIVER OUTDOORS
United States
Over 2 years using the app
January 26, 2023

BIS is the best way to send customers Back in Stock notifications. Their support team is also very quick to respond- Baaqi has been such a help to our team!

Sid Mashburn & Ann Mashburn
United States
Over 2 years using the app
HEL SG PTE LTD replied January 27, 2023

On behalf of Baaqi and the rest of the Back in Stock team .. Thank you!!