Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its simplicity, valuable functionality, and ease of use. It integrates well with various themes and boosts sales by alerting customers about restocked items. Many appreciate its intuitive interface, customization features, and the valuable customer preference data it provides. It's seen as essential for boosting ROI. The support team is often praised for their quick and effective problem-solving.

August 15, 2020

Really excellent app. Has produced a lot of sales for my store. Highly recommend for businesses. Easy to use too

Jolie Laide
Australia
Almost 2 years using the app
Edited March 9, 2021

Probably the most important app i run on my shop. Generates excellent revenue and we use text on the product page to encourage people to click their size to leave a notification which really works, and also we use the data provided of number of unsent sign-ups when we're reordering stock to ensure we order volume in the most popular sizes. Great support also.

habbot
Australia
Almost 2 years using the app
November 29, 2021

This is one of my favourite apps! It literally creates sales for me. Something out of stock? No problem. Back in Stock asks for the customer email to be notified when you update your inventory. when I asked for developer hep they were kind and super helpful.

Trudy Rice Collection
Australia
Almost 2 years using the app
December 2, 2021

Does what it's supposed to do! Very simple setup. Great and fast support as well :) Keep up the great work guys!

TRIXTER BOI CLUB
Sweden
Almost 2 years using the app
Back in Stock replied February 3, 2022

Thanks for your amazing feedback!

February 14, 2017

Just started using this but it was super simple to get set up and integrated with everything. Great product!

Hanah Life
United States
Almost 2 years using the app
March 29, 2022

I used this app to collect my out of stock emails. They were really nice and helpful! I would recommend them to any site.

TRISTEN IKAIKA
United States
Almost 2 years using the app
Back in Stock replied March 29, 2022

Aww! You made our day 😊. Thanks for an amazing review!

January 31, 2023

responded immediately when i had an issue and needed help! great service and they really do care about their customers.

Drunk in Love
United States
Almost 2 years using the app
Back in Stock replied January 31, 2023

Thank you for taking the time to leave us a great review! We appreciate it 🙂!

Edited December 4, 2020

We've had a hard time maintaining inventory levels of our product thanks to shipping issues, freight issues, and COVID. But thanks to Back In Stock, we haven't lost customers along the way. I was skeptical that folks would really come back, or that the process of sending them messages would be painful or time-consuming, but as soon as we added inventory, messages went out automatically and we captured a bigger proportion of those lost sales than we had expected. UPDATED: After a recent social media hit on TikTok, we sold out in a matter of hours. And as my resupply took weeks to reach our fulfillment center and get processed, we were effectively down that whole time. Thanks to Back In Stock, we gathered hundreds of interested peoples' emails and converted hundreds into sales when we had stock again. This is critical for a shop like ours that sells only one product and can't offer alternatives.

Wrap Buddies
United States
Almost 2 years using the app
February 22, 2022

D'Angelo Walker really helped me with my concerns. He helped me quickly fix a bug I had with the app due to a recent update. Great customer service and quick response!

Boutique Beauties Lab
Canada
Almost 2 years using the app
Back in Stock replied February 28, 2022

You are always welcome 😊! And thank you for an amazing review!

January 25, 2021

This app has an excellent service and fair pricing. It‘s simple to use and we got a lot of extra sales from people who waited for out of stock products and then get informed automatically by this app. This is very convenient and our customers like it a lot :)

sober
Germany
Almost 2 years using the app