Reviews (870)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers about restocked items via email, SMS, or push notifications, all customizable to match store branding. It integrates smoothly with Shopify, is easy to install, and boosts sales by aiding inventory management. The support team is praised for their quick and effective responses, significantly enhancing user satisfaction and loyalty.

August 1, 2023

Amazing app, very simplified and customer service is second to none!

Mallet London - US
United Kingdom
About 2 years using the app
October 20, 2014

One of the best apps we are using..helps give us valuable insight into what our customers want and provides a seamless way to notify them once we restock our inventory..Highly recommended for any retail business.

The Phoenix Rose
United States
About 2 years using the app
August 15, 2022

This app has been a huge boost to our sales, and it provides some great flexibility for us when we have a limited amount of product on hand to notify customers about. The app support team has been very quick to respond to our questions and work with us on solutions.

Uncle Seiko
United States
About 2 years using the app
April 12, 2019

Great app, even better customer service! I had a couple of requests for the placement of the notification button on my store across different views (phone, tablet, desktop) and the team here quickly and effectively made the changes to match my store's design aesthetic and requirements.

Surfside Supply Co.
United States
About 2 years using the app
December 9, 2022

Great app and great support.

As I am being asked for 100 charcters minimum here are some more characters

The Organic Protein Company
United Kingdom
About 2 years using the app
HEL SG PTE LTD replied December 15, 2022

Thanks for your awesome review 😆!

Edited June 17, 2020

We love this app. Due to lots of unforeseen issues, we tend to run out of stock on products. This app helps us recapture lost sales regularly. It is probably the app we find the most value in out of all of our Shopify apps. It works well and the support is great. I only wish we could add BIS alerts to individual variants without additional theme support. Other than that, we find it enormously helpful and recommend it.

JJwinks
United States
About 2 years using the app
July 11, 2022

This app - Back in Stock - helps my customers know specifically when the item they want is back in stock. It helps with those who don't want a newsletter or don't see it. Thank you.

Sorcery Soaps™
United States
About 2 years using the app
HEL SG PTE LTD replied July 14, 2022

We're happy to see you're loving the app 😁! And thanks for your great review!

Edited December 20, 2022

Amazing app and customer service! We needed help transferring notifications on a product and Sara was super responsive and quick to help us during the busy holiday season. Highly recommend!

StyleMeGHD
United States
About 2 years using the app
September 29, 2016

Great app and fantastic support. Couldn't recommend it highly enough!

Condor 7
United Kingdom
About 2 years using the app
February 7, 2023

Couldn't be happier with the response of this app. Works great. Very customizable, and CS is unbelievably helpful. If you have a shop that runs out of product often, this is the best app for that!

Revolver Magazine
United States
About 2 years using the app