Reviews (870)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers about restocked items via email, SMS, or push notifications, all customizable to match store branding. It integrates smoothly with Shopify, is easy to install, and boosts sales by aiding inventory management. The support team is praised for their quick and effective responses, significantly enhancing user satisfaction and loyalty.

Edited March 14, 2023

Outstanding customer service and assistance. Baaqi is a rockstar. App is easy to use and our customers will really appreciate it. Plus customer support is ready at a moment's notice. A+++

SupplementSource.ca
Canada
Almost 2 years using the app
HEL SG PTE LTD replied May 26, 2022

🎸We'll let Baaqi know 😊! Thanks for your awesome review!

June 8, 2020

I have only used this app for 2 weeks and it has already paid off. Not only has it brought me potentially lost sales, it also cut down on the amount of inventory re-stock email inquiries I was constantly getting. Highly recommended!

A3 Tactical Inc.
United States
Almost 2 years using the app
April 15, 2022

J'ai reçu un excellent service, je recommande sans hésiter! I received an excellent service, highly recommand!

Ebgo Electric Bikes
Canada
Almost 2 years using the app
HEL SG PTE LTD replied May 1, 2022

Merci pour une critique incroyable!

November 24, 2020

Excellent app. Has generated a ton of revenue for us. It just works; does what it needs to do. And does it well.

Kalm
Netherlands
Almost 2 years using the app
May 13, 2015

Matt has been more than helpful with tweaking this to work perfectly with our site as we grow! We have used this for over a year and definitely see the benefits. We highly recommend Back in Stock!

Betsy Boo's Boutique
United States
Almost 2 years using the app
October 8, 2021

I needed help adding it to my store and the specialists added it to my store quickly. I recomment this app

J Alizé
United States
Almost 2 years using the app
January 5, 2015

Back In Stock is a reliable and valuable addition to our Sales and Customer Service. With Back In Stock, customers never reach a dead-end with out-of-stock items; they know and trust that their needs are attended to. On the operational level, it's fantastic App support behind a fire & forget system: we update the stock and the notifications are sent. Done.
Besides capturing otherwise lost sales, we gain peace of mind with Back In Stock - a rarity among apps.

Kybun
United States
Almost 2 years using the app
November 14, 2013

We found a bug on the website this afternoon. Suddenly the Add to Chart button didn't work at our web shop. Horror!
Especially since we published a campaign yesterday which created a lot of traffic to the site.
We contacted our Back in Stock contact, Matt. He fixed the problem in literally 2 seconds. I could breath again!

I really appreciate it. And the the app is genius. Before you order products next time, you can see exactly what people like to buy from a waiting list. Then when it's back in stock, an email is send out automatically to them.
Highly recommendable.
Thanks again for splendid customer service!!

Vibeke
Ella's Wool

Ella's Wool
United States
Almost 2 years using the app
April 13, 2022

We use this app, so our costumers can request a notification when a product is back in stock, great app with good customer service.

Head Over Heels - Israel
Israel
Almost 2 years using the app
HEL SG PTE LTD replied May 1, 2022

Thank you for your review! We look forward to giving you the best service and support 😊!

November 11, 2018

I can't speak highly enough about the effectiveness and ease of set up of this app. Further, I wanted a tweak and James went to the trouble to get it made for us quickly and effectively. This App is worth its weight in gold...

FULL TANK MOTO
Australia
Almost 2 years using the app