Reviews (870)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers about restocked items via email, SMS, or push notifications, all customizable to match store branding. It integrates smoothly with Shopify, is easy to install, and boosts sales by aiding inventory management. The support team is praised for their quick and effective responses, significantly enhancing user satisfaction and loyalty.

October 24, 2022

Back in stock is a great app, it is super helpful for our business. The customer service team were extremely helpful with creating the button to our preferred customisations and placement on the page. Thanks!

The Bing Store
United Kingdom
Almost 2 years using the app
HEL SG PTE LTD replied November 2, 2022

You're welcome! And thanks for your amazing feedback 🤩!

August 15, 2020

Really excellent app. Has produced a lot of sales for my store. Highly recommend for businesses. Easy to use too

Jolie Laide
Australia
Almost 2 years using the app
Edited March 9, 2021

Probably the most important app i run on my shop. Generates excellent revenue and we use text on the product page to encourage people to click their size to leave a notification which really works, and also we use the data provided of number of unsent sign-ups when we're reordering stock to ensure we order volume in the most popular sizes. Great support also.

habbot
Australia
Almost 2 years using the app
November 29, 2021

This is one of my favourite apps! It literally creates sales for me. Something out of stock? No problem. Back in Stock asks for the customer email to be notified when you update your inventory. when I asked for developer hep they were kind and super helpful.

Trudy Rice Collection
Australia
Almost 2 years using the app
December 2, 2021

Does what it's supposed to do! Very simple setup. Great and fast support as well :) Keep up the great work guys!

TRIXTER BOI CLUB
Sweden
Almost 2 years using the app
HEL SG PTE LTD replied February 3, 2022

Thanks for your amazing feedback!

February 14, 2017

Just started using this but it was super simple to get set up and integrated with everything. Great product!

Hanah Life
United States
Almost 2 years using the app
March 29, 2022

I used this app to collect my out of stock emails. They were really nice and helpful! I would recommend them to any site.

TRISTEN IKAIKA
United States
Almost 2 years using the app
HEL SG PTE LTD replied March 29, 2022

Aww! You made our day 😊. Thanks for an amazing review!

September 27, 2023

Since incorporating your app into my website, it has played a pivotal role in generating substantial additional revenue for my company. The feature that allows us to seamlessly notify customers when their desired out-of-stock products become available again has been a game-changer. This functionality has not only helped us retain loyal customers but has also significantly boosted our sales.

One aspect that truly sets your app apart is the exceptional customer support. Whenever we've had inquiries or needed assistance, your team has been incredibly helpful and responsive. It's reassuring to know that we can count on your prompt assistance whenever we need it.

Little Guy Racing Parts
United States
Almost 2 years using the app
Edited December 4, 2020

We've had a hard time maintaining inventory levels of our product thanks to shipping issues, freight issues, and COVID. But thanks to Back In Stock, we haven't lost customers along the way. I was skeptical that folks would really come back, or that the process of sending them messages would be painful or time-consuming, but as soon as we added inventory, messages went out automatically and we captured a bigger proportion of those lost sales than we had expected. UPDATED: After a recent social media hit on TikTok, we sold out in a matter of hours. And as my resupply took weeks to reach our fulfillment center and get processed, we were effectively down that whole time. Thanks to Back In Stock, we gathered hundreds of interested peoples' emails and converted hundreds into sales when we had stock again. This is critical for a shop like ours that sells only one product and can't offer alternatives.

Wrap Buddies
United States
Almost 2 years using the app
February 22, 2022

D'Angelo Walker really helped me with my concerns. He helped me quickly fix a bug I had with the app due to a recent update. Great customer service and quick response!

Boutique Beauties Lab
Canada
Almost 2 years using the app
HEL SG PTE LTD replied February 28, 2022

You are always welcome 😊! And thank you for an amazing review!