Reviews (870)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers about restocked items via email, SMS, or push notifications, all customizable to match store branding. It integrates smoothly with Shopify, is easy to install, and boosts sales by aiding inventory management. The support team is praised for their quick and effective responses, significantly enhancing user satisfaction and loyalty.

January 31, 2023

responded immediately when i had an issue and needed help! great service and they really do care about their customers.

Drunk in Love
United States
Almost 2 years using the app
HEL SG PTE LTD replied January 31, 2023

Thank you for taking the time to leave us a great review! We appreciate it 🙂!

January 25, 2021

This app has an excellent service and fair pricing. It‘s simple to use and we got a lot of extra sales from people who waited for out of stock products and then get informed automatically by this app. This is very convenient and our customers like it a lot :)

sober
Germany
Almost 2 years using the app
June 29, 2016

Outstanding app and even better customer service. Far and away one of the most useful and reliable tools in the entire app store. A must-have for any store owner.

Boll Branch
United States
Almost 2 years using the app
January 26, 2022

Great app! Back in stock emails help drive conversions and reduce missed opportunities. The support team is also on top of their game and are extremely helpful!

Arcade1Up
United States
Almost 2 years using the app
HEL SG PTE LTD replied February 3, 2022

Thanks for an amazing review!

February 17, 2021

Amazing and fast customer service - they answer my emails and provide quick help 24/7. Will keep using this app!

Rey to Z
United States
Almost 2 years using the app
Edited July 1, 2021

A simple-to-use app that does exactly what it says and most importantly, it generates actual revenue. Support from their Customer Success Service is AMAAAZING. We needed a few hundred emails to be uploaded and they were very super speedy in helping us to do that in 1-2 days. The only thing that I would suggest to improve on this app is that it'll be great if there is a customised email builder so that we can drag and drop blocks to edit the email. Otherwise, it's all good!

Thirsty
Singapore
Almost 2 years using the app
October 27, 2022

カスタマーサポートの迅速な対応に助かりました。
Dashboardとsignup¬ificationの色表記にアンマッチがありました。(Dashboardはsent、signup¬ificationはsignupの色) 問い合わせをして1日中で修正をしてもらいとても助かりました。

KAPOK KNOT
Japan
Almost 2 years using the app
HEL SG PTE LTD replied November 2, 2022

Thanks for your 5 star review 😊!

February 11, 2016

We have greatly appreciated the back in stock feature and see higher conversion rates when our customers are able to use it. There have been a few technical glitches on our end because we redesigned our site template, but Matt was able to help us figure out the issue and work towards a resolution. Thank you for making a great, helpful tool and providing such top-rate, helpful customer service.

Sudaraclothing
United States
Almost 2 years using the app
September 13, 2022

Back in stock has generated significant sales for us and done so automatically as items have gone in an out of stock. They have also been helpful in getting any issues resolves quickl.y

SunJack
United States
Over 1 year using the app
August 1, 2023

Simple, functional, and intuitive interface. Excellent customer support, they made the adjustment I needed quickly.

Marc Joseph New York
United States
Over 1 year using the app