Reviews (870)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers about restocked items via email, SMS, or push notifications, all customizable to match store branding. It integrates smoothly with Shopify, is easy to install, and boosts sales by aiding inventory management. The support team is praised for their quick and effective responses, significantly enhancing user satisfaction and loyalty.

September 5, 2018

Just started working with the Back in Stock app and it's been a dream so far. So simple to install even I managed it on my own ( and I'm not technical at all). Also the team have been so helpful and responsive when I've had questions. A fantastic experience and something that I can already see being very helpful for my business.

Little Hotdog Watson
United Kingdom
Over 1 year using the app
January 28, 2020

This app is great and does exactly what I need it to do. Very easy to navigate too. I would definitely recommend this app to any store that has in demand products that tend to sell out.

Bijou Candles
United States
Over 1 year using the app
HEL SG PTE LTD replied January 28, 2020

Thank you for your review and feedback. Great to hear you found everything without any issues. We have tried to keep the UI relevant to its categories making it simple to manage.

If you ever have any questions or need any assistance in the future, just get in touch!

September 23, 2015

We just installed this app and we ran into a couple integration issues as we wanted to customize the button and the popup window. Support was very fast and unbelievably helpful. They state support within one business day but we were pleasantly surprised to find it's typically much faster. Everything has been integrated nicely now and we are off and running. It's all about customer support and these guys have nailed it. Not to mention it is a great product that does everything we needed and more.

Next World
United States
Over 1 year using the app
January 26, 2022

App is amazing, and the support team is even more! The app has helped us convert sales that wouldn't have been converted if it weren't for their email alert system

Lord Lou
Netherlands
Over 1 year using the app
HEL SG PTE LTD replied February 3, 2022

We are thrilled to know that you are enjoying our app and support!

January 25, 2022

Sarah H. Provided quick and easy service via the new chat feature. No more e-mails back and forth. Perfect execution all around.

Pit Viper
United States
Over 1 year using the app
HEL SG PTE LTD replied February 3, 2022

Thanks for your great review 😊!

August 21, 2020

Back In Stock is amazing and I only wish I added this to my store earlier. The return on spend is more than worth it and the up tick I have had in sales since adding this app is even more than expected. Very happy with Back In Stock!

Antipodream
United Kingdom
Over 1 year using the app
March 14, 2022

Gets the job done! Customer service is great as well and helps fix any issues you may have with your theme configurations.

STAY WEAR
United States
Over 1 year using the app
HEL SG PTE LTD replied March 16, 2022

Thank you for a great review 😊!

December 17, 2021

Fantastic support - they integrated into in my theme that isn't one of the default integrations available - very swift response too!

Juice Collection
United Kingdom
Over 1 year using the app
HEL SG PTE LTD replied February 3, 2022

We are excited about your review! And glad to know that you love our service 😊!

June 15, 2021

Great app. Simple & effective. I had to install in a hurry due to some high sales on my site. The support team were friendly, super fast and efficient. Would highly recommend.

Randies
United Kingdom
Over 1 year using the app
October 6, 2021

Absolutely amazing! it works really good and your revenue goes up! Customer team is really quick to resolve all kind of problems!

Laei Shop
Italy
Over 1 year using the app