Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its simplicity, valuable functionality, and ease of use. It integrates well with various themes and boosts sales by alerting customers about restocked items. Many appreciate its intuitive interface, customization features, and the valuable customer preference data it provides. It's seen as essential for boosting ROI. The support team is often praised for their quick and effective problem-solving.

January 26, 2022

Great app! Back in stock emails help drive conversions and reduce missed opportunities. The support team is also on top of their game and are extremely helpful!

Arcade1Up
United States
Almost 2 years using the app
Back in Stock replied February 3, 2022

Thanks for an amazing review!

February 17, 2021

Amazing and fast customer service - they answer my emails and provide quick help 24/7. Will keep using this app!

Rey to Z
United States
Almost 2 years using the app
Edited July 1, 2021

A simple-to-use app that does exactly what it says and most importantly, it generates actual revenue. Support from their Customer Success Service is AMAAAZING. We needed a few hundred emails to be uploaded and they were very super speedy in helping us to do that in 1-2 days. The only thing that I would suggest to improve on this app is that it'll be great if there is a customised email builder so that we can drag and drop blocks to edit the email. Otherwise, it's all good!

Thirsty
Singapore
Almost 2 years using the app
February 11, 2016

We have greatly appreciated the back in stock feature and see higher conversion rates when our customers are able to use it. There have been a few technical glitches on our end because we redesigned our site template, but Matt was able to help us figure out the issue and work towards a resolution. Thank you for making a great, helpful tool and providing such top-rate, helpful customer service.

Sudaraclothing
United States
Almost 2 years using the app
May 10, 2013

Easy to install. Easy to customize the "notify" button. Can't ask for more than that! I look forward to see it work in my shop.

Strands & Company
United States
20 days using the app
September 5, 2018

Just started working with the Back in Stock app and it's been a dream so far. So simple to install even I managed it on my own ( and I'm not technical at all). Also the team have been so helpful and responsive when I've had questions. A fantastic experience and something that I can already see being very helpful for my business.

Little Hotdog Watson
United Kingdom
Over 1 year using the app
January 28, 2020

This app is great and does exactly what I need it to do. Very easy to navigate too. I would definitely recommend this app to any store that has in demand products that tend to sell out.

Bijou Candles
United States
Over 1 year using the app
Back in Stock replied January 28, 2020

Thank you for your review and feedback. Great to hear you found everything without any issues. We have tried to keep the UI relevant to its categories making it simple to manage.

If you ever have any questions or need any assistance in the future, just get in touch!

September 23, 2015

We just installed this app and we ran into a couple integration issues as we wanted to customize the button and the popup window. Support was very fast and unbelievably helpful. They state support within one business day but we were pleasantly surprised to find it's typically much faster. Everything has been integrated nicely now and we are off and running. It's all about customer support and these guys have nailed it. Not to mention it is a great product that does everything we needed and more.

Next World
United States
Over 1 year using the app
January 26, 2022

App is amazing, and the support team is even more! The app has helped us convert sales that wouldn't have been converted if it weren't for their email alert system

Lord Lou
Netherlands
Over 1 year using the app
Back in Stock replied February 3, 2022

We are thrilled to know that you are enjoying our app and support!

April 10, 2023

Customer support was very fast and efficient. They were also damn helpful with some of my request regarding the usage of the app. Highly recommend as the app does it job along with a superb customer support

Weavve Home
Singapore
18 days using the app