Reviews (870)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers about restocked items via email, SMS, or push notifications, all customizable to match store branding. It integrates smoothly with Shopify, is easy to install, and boosts sales by aiding inventory management. The support team is praised for their quick and effective responses, significantly enhancing user satisfaction and loyalty.

October 24, 2016

Outstanding app, Outstanding reliability & Outstanding Customer support.
Cant really say much as it works as desired on every single prospectives.

Blackblitzairsoft
Canada
About 1 year using the app
May 19, 2022

Back In Stock is a great app for us - it's easy to use and very beneficial to our business. The set up was smooth. The team have also been great to communicate with and have helped resolved any issues we've had.

Public Desire UK
United Kingdom
About 1 year using the app
HEL SG PTE LTD replied May 26, 2022

Thanks for your awesome feedback!

January 7, 2021

I have been using this app across multiple stores. Super clean, and the ROI on using it is fantastic. Very helpful team behind this app as well. Upon request they had further developed their theme integration to work with Narrative theme as well... Within 24 hours of reaching out!

Inga Atelier
United Arab Emirates
About 1 year using the app
April 6, 2016

These guys have been great - we've been using it since it was just starting out and it's worked consistently. Since then, they have added a ton of improvements and obvious integrations that make it even more seamless.

It's been a great way to provide customers with updates as well as capturing sales on restocks.

If you have any issues, their support have been fantastic.

Ben L.
www.sportique.com

Sportique 2
United States
About 1 year using the app
July 20, 2020

We use back in stock on all 5 of our Shopify stores and wouldn't go without it. The functionality is great and we get a surge in sales when we get a product back in stock. Great app, great support team, two thumbs app for back in stock!

Shakti Mat NZ
New Zealand
About 1 year using the app
July 26, 2022

Back In Stock is amazing app! Customer support is on point as well. If you want your customers be alarted when their favorite products are back in stock, I highly recommend this app!

ohora jp
Japan
About 1 year using the app
April 15, 2022

Great customer service. I have been using the app with an old Shopify theme and this month when I updated the my site, needed some extra help from Back in stock. Sara helped me very quickly and is now not an issue anymore - This app is a must for your store!

maiabergman
United Kingdom
About 1 year using the app
HEL SG PTE LTD replied May 1, 2022

Thanks for an amazing review 🤩!

March 16, 2022

Great customer service. Solved all my issues within not even a 12-hour time frame. The app works really well too. Best I've used compared to some others.

4X4OC
Australia
About 1 year using the app
HEL SG PTE LTD replied March 29, 2022

We're happy that you're loving the app, and we're pleased to be providing you with top tier support 😊!

May 17, 2022

so far so good. I like being able to list potential items and see how our customers respond. very helpful

Element Tattoo Supply
United States
About 1 year using the app
HEL SG PTE LTD replied May 26, 2022

Thanks for your great review!

December 27, 2013

We love this app. We have sent out tons of notifications, and this app helps us move tons of product fast once we are "back in stock." It is effortless to set up and use. Definitely recommend. :-)

Vape Dojo
United States
About 1 year using the app