Reviews (870)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers about restocked items via email, SMS, or push notifications, all customizable to match store branding. It integrates smoothly with Shopify, is easy to install, and boosts sales by aiding inventory management. The support team is praised for their quick and effective responses, significantly enhancing user satisfaction and loyalty.

May 21, 2015

Excellent app! Support was great in getting the app customized to our template and it looks completely seamless with the site design unlike some of the other apps that do the same thing. Other positives include easy to use back-end interface, and nice customization options on the e-mail notifications. This app is a must for a any store that loses sales from out of stock products.

Wild Dill
United States
About 6 years using the app
March 18, 2014

This app rocks. Frankly it's a must have for any store because there will be a point at which you don't have inventory in stock, and you still need to capture sales. I'm also really impressed by the service; Matt was super helpful and even helped me implement some custom code to get this app integrated just the way I wanted it. 5 stars!

FurlsCrochet
United States
About 6 years using the app
April 2, 2020

This is such a great app. I've previously used it on other stores and have just added it to my own website. Customer support is fantastic. Would highly recommend.

Curious Makers
United Kingdom
2 months using the app
April 22, 2013

Update to my last review: This is a great app after using it the last couple of months one thing I think would be a great addition to this would be the ability to send a reminder email to customers say 10 days after the first email is sent.

The Accessory Barn - Grandco Sandals Retailer specializing in Beaded & Jeweled Sandals
United States
About 6 years using the app
August 4, 2014

This is probably the most single valuable apps we use. It pays for itself many times over, is a pleasure to use, and the customer service is stellar.

The Colossal Shop
United States
Almost 6 years using the app
June 21, 2014

This is great. It is highly customizable and works like a charm. The support is excellent too. I had one issue but got resolved within a few hours. See it in action on my website!

No Rest For Bridget
United States
Almost 6 years using the app
December 17, 2015

Love the app but the support is unparalleled. We had a few glitches in our custom theme and were temporarily without a developer to fix them. Matt diagnosed the issues almost immediately and then volunteered to edit our code to fix them (which he did). Beyond the call of duty!

Kim And Proper 2
United States
Almost 6 years using the app
November 12, 2014

Excellent app, in the apparel business is impossible to always have available all products in all colours and sizes. With this app my customers have a better visibility of the availability and it helps me get sales that could have been lost.
The support from the "back in stock" team is excellent as well, fast and effective. Totally recommended.

Andrebadi
Mexico
Almost 6 years using the app
April 13, 2022

This app and its team are AMAZING! The support team went above and beyond to ensure that all questions I had were answered and solved in an extremely timely manner. Couldn't recommend enough!

RECOVERYHQ
Australia
2 months using the app
HEL SG PTE LTD replied May 1, 2022

Your review made my day 😊! Thank you!

November 5, 2016

One of our favorite apps that we use, completely lower our number of contacts from customers asking when items would be restocked. Just amazing and save us tremendous time, Definitely a MUST HAVE APP!!!

Treebo
United States
Almost 6 years using the app