Reviews (869)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers about restocked items, boosting sales and revenue. It offers seamless Shopify integration, customizable notifications via email, SMS, and push, and provides detailed reports for better inventory management. The easy installation, intuitive interface, and responsive support team enhance user experience and reliability, making it effective for improving customer engagement and understanding product demand.

May 13, 2024

Great app. Does everything you want and nothing you don't. Years of excellent support from them. Pays for itself!

Sublime Stitching
United States
Over 10 years using the app
June 26, 2024

Leslie was quick to respond and very helpful in getting the back in stock app back on our site. I wish I had reached out sooner.

Off The Grid Surplus
United States
Over 4 years using the app
July 22, 2024

We have been super happy with this app. Easy install, easy to use, definitely effective in driving sales.

Feedback Sports
United States
Over 1 year using the app
May 23, 2024

We really appreciate the info Back in Stock provides us on our inventory levels and the feature to notify customers via email works super well!

Cape Cod Jewelers
United States
Almost 4 years using the app
April 1, 2024

Very awesome app. Allows customers to sign up to be notified by email when an out of stock product comes back in stock. Customer service is very responsive and easy to work with too. 100% recommend.

Dr.Dabber®
United States
Almost 4 years using the app
June 5, 2024

As a small business owner, this app is great for helping me restock items that people want! It’s simple to set up and is effortless after that!

Bo And Eve
United States
Almost 3 years using the app
HEL SG PTE LTD replied June 13, 2024

This is great to hear and we appreciate you mentioning the ease of set up! We aim for configuration to take only a few minutes and then just perform for your store without ...

June 14, 2024

Works exactly as described. We have a large number of SKUs and can often be out of a few of them at a time. This has really captured a lot of those customers who couldn't find what they wanted on their first visit.

Gapka
United States
4 months using the app
May 8, 2024

The support is some of the best I have ever experienced from a platform. Any issue you have is resolved within 24 hours. The platform itself is great as well.

SAYN
United States
Over 3 years using the app
July 3, 2024

Super user friendly and helps so much with notifying our customers, as well as letting us know what's most sought out after!

Le Bon Shoppe Wholesale
United States
10 months using the app
May 15, 2024

We have had Backinstock installed in our store for a long time and I must say that it works very well.
But above all I will mention that there is unbeatable technical service. They solved our problems with the new Google rules for emails (SPF, DKIM and DMARC) in a very short time.

Bobo Choses
Spain
11 months using the app