Reviews (855)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for capturing sales with out-of-stock items by allowing customers to sign up for restock alerts via email, SMS, or push notifications. It integrates seamlessly with Shopify, offers customizable notification options, and provides valuable insights for inventory management. The support team is noted for being proactive and responsive, enhancing the app's reliability and functionality with regular updates. Merchants appreciate its ease of use, reasonable pricing, and robust features that boost customer engagement and sales.

March 8, 2021

So far this app has been worth every dollar, both in the time I save in customer follow up and in the sales it has generated. As long as you make a point to promote the feature for your business I would think you could increase your conversions with very minimal effort by using this application.

306 Fitness Repair & Sales
Canada
3 months using the app
February 5, 2021

Seriously impressive. Seriously useful. A fantastic tool for our customers but also vital for seeing what products are being sought when we dont have stock - not to mention the benefits of sending customers an update when its back in stock. Excellent and essential.

Richards Guitars Of Stratford Upon Avon
United Kingdom
2 months using the app
June 12, 2022

We have been using Back in Stock for 3 months now and we have seen direct sales from it, customers are being notified that a product they liked is back in stock and are submitting a purchase.

The Nopo
United States
2 months using the app
Back in Stock replied June 13, 2022

That's terrific! That's what we love to hear 🤩! Thank you for sharing your awesome feedback!

August 22, 2023

Excellent app! Really helpful to see what stock I should get in. Also on hand via email to help me with any queries so thank you

soccerlockeruk
United Kingdom
2 months using the app
May 17, 2022

The app is great, the styling very customizable and the team extremely responsive. Overall I'm really happy with this app!

The Laundress
United States
2 months using the app
Back in Stock replied May 26, 2022

This is great! Thanks for your awesome review!

February 14, 2014

Absolutely necessary app. Our customers were all over it as soon as it came out, over 140 utilized it on the first day and we are looking forward to seeing our increase in sales when customers are notified that there desired product is back in stock. As a company that tends to run out of inventory options faster than we can keep our products in stock this app has already erased many of the burdens of answering tedious emails from customers about when a particular item will again be available. Customer service was the best out of any app we've come across as of yet. Matt was able to work with us to implement the coding into our template and helped us every step of the way, getting back to us right away with each question we had and following up after completing his work. HIGHLY RECOMMENDED!!!

Midori Bikinis
United States
2 months using the app
July 10, 2020

I am so glad I added Back In Stock the moment that I ran out of stock on my most popular item! The moment I received new stock and updated my inventory count, Back In Stock sent over 1,000 emails in a matter of minutes, and my conversion rate more than quadrupled from the dry months of May and June!! :)

Unity Performance
Canada
2 months using the app
April 2, 2020

This is such a great app. I've previously used it on other stores and have just added it to my own website. Customer support is fantastic. Would highly recommend.

Curious Makers
United Kingdom
2 months using the app
October 1, 2017

This app is an excellent tool for helping our business assess which items customers are wanting to buy, and, in turn, giving us accurate data by which we can restock our supplies. The tool allows our customers to leave their information when an item is out of stock, and assures them of getting an instant message when that item is available again for purchase.

Aarn Packs
United States
2 months using the app
April 13, 2022

This app and its team are AMAZING! The support team went above and beyond to ensure that all questions I had were answered and solved in an extremely timely manner. Couldn't recommend enough!

RECOVERYHQ
Australia
2 months using the app
Back in Stock replied May 1, 2022

Your review made my day 😊! Thank you!