Reviews (870)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers about restocked items via email, SMS, or push notifications, all customizable to match store branding. It integrates smoothly with Shopify, is easy to install, and boosts sales by aiding inventory management. The support team is praised for their quick and effective responses, significantly enhancing user satisfaction and loyalty.

Edited December 4, 2019

The app wasn't working for us, but the developer solved the issue in a timely manner. Great service. Great product. Definitely recommend these guys.

Paper Tube Co.
United States
3 months using the app
HEL SG PTE LTD replied December 4, 2019

Glad we could get everything working! If you ever need any help in the future just get in touch!

March 8, 2021

So far this app has been worth every dollar, both in the time I save in customer follow up and in the sales it has generated. As long as you make a point to promote the feature for your business I would think you could increase your conversions with very minimal effort by using this application.

306 Fitness Repair & Sales
Canada
3 months using the app
February 5, 2021

Seriously impressive. Seriously useful. A fantastic tool for our customers but also vital for seeing what products are being sought when we dont have stock - not to mention the benefits of sending customers an update when its back in stock. Excellent and essential.

Richards Guitars Of Stratford Upon Avon
United Kingdom
2 months using the app
June 12, 2022

We have been using Back in Stock for 3 months now and we have seen direct sales from it, customers are being notified that a product they liked is back in stock and are submitting a purchase.

The Nopo
United States
2 months using the app
HEL SG PTE LTD replied June 13, 2022

That's terrific! That's what we love to hear 🤩! Thank you for sharing your awesome feedback!

May 17, 2022

The app is great, the styling very customizable and the team extremely responsive. Overall I'm really happy with this app!

The Laundress
United States
2 months using the app
HEL SG PTE LTD replied May 26, 2022

This is great! Thanks for your awesome review!

August 22, 2023

Excellent app! Really helpful to see what stock I should get in. Also on hand via email to help me with any queries so thank you

soccerlockeruk
United Kingdom
2 months using the app
July 10, 2020

I am so glad I added Back In Stock the moment that I ran out of stock on my most popular item! The moment I received new stock and updated my inventory count, Back In Stock sent over 1,000 emails in a matter of minutes, and my conversion rate more than quadrupled from the dry months of May and June!! :)

Unity Performance
Canada
2 months using the app
April 2, 2020

This is such a great app. I've previously used it on other stores and have just added it to my own website. Customer support is fantastic. Would highly recommend.

Curious Makers
United Kingdom
2 months using the app
October 1, 2017

This app is an excellent tool for helping our business assess which items customers are wanting to buy, and, in turn, giving us accurate data by which we can restock our supplies. The tool allows our customers to leave their information when an item is out of stock, and assures them of getting an instant message when that item is available again for purchase.

Aarn Packs
United States
2 months using the app
April 13, 2022

This app and its team are AMAZING! The support team went above and beyond to ensure that all questions I had were answered and solved in an extremely timely manner. Couldn't recommend enough!

RECOVERYHQ
Australia
2 months using the app
HEL SG PTE LTD replied May 1, 2022

Your review made my day 😊! Thank you!