Reviews (847)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers when out-of-stock items are available again, effectively recapturing sales and enhancing customer satisfaction. It offers customizable alerts via email, SMS, and push notifications, and integrates seamlessly with Shopify's inventory system for better demand insight and inventory management. The app is praised for its user-friendly interface, reliability, and excellent customer and technical support, which assists with setup, customization, and troubleshooting.

March 18, 2015

This app is EVERYTHING! If you want to build momentum and gain more sales install this app! My new line already has a waitlist bigger than my inventory!

And Matt is beyond helpful customizing everything for my shop!
And he's always responsive!

The Oblong Box Shop
United States
About 1 month using the app
October 23, 2020

So easy to set up and use. This is a life saver and no brainer! Makes managing and forecasting inventory so much easier.

Embellished
United States
About 1 month using the app
August 29, 2022

We have found great success with the Back In Stock app. Previously we had to manually notify clients of items back in stock through a general email to our entire client base. This app allows clients to sign up for product specific notifications when a product goes out of stock. When we update our stock, the clients that requested notification were promptly emailed with a follow up email 2 days later! The orders started coming in and we could not be more pleased with the ease of the app. To top it off, we had a question for customer service and reached out through the app dashboard. We received a prompt response from a knowledgeable customer service member with easy to understand instructions. The customer service member was available for follow up questions and followed us through the update until they were sure we got the end result we were after. I highly recommend this app!

Mushroom Science
United States
About 1 month using the app
October 1, 2021

I'm using this app at the moment and it's really great. So much ease being able to just leave it to back in stock to alert the customers when items are returned and then available for new customers, and it means more revenue as people really did want to get those products.

SoSo Swim
United Kingdom
About 1 month using the app
May 3, 2018

Support has been great and the product works just as advertised!

Intensecycles
United States
About 1 month using the app
October 15, 2021

We've used the cheapest and second cheapest tiers. It's been great - it's easy for customers to sign up to get information when we're back in stock, the emails go out the second we get more stock in, and we've been able to easily capture most of those sales.

Silver Knights Chess
United States
About 1 month using the app
June 10, 2020

Excellent application and support. Does exactly what it says. Automation saves a lot of time and minimize errors. Good job!

Greenleaf Garden Center
Greece
About 1 month using the app
July 6, 2020

The Back In Stock app has reaped rewards far beyond what we had originally hoped for, and the financial results are quantifiable. The cost-effectiveness is off the charts!

Fiesta Factory Direct
United States
About 1 month using the app
October 23, 2015

The app is very easy to set up and use. It is incredibly simple for customers to understand how to use it.

We have thousands of T-Shirts and sometimes a particular variant is out of stock but the other sizes are in stock. The app was only showing items that were out of stock for all variants.

We reached out to Matt about setting up an out of stock for one size of a T-shirt. He responded incredibly fast! I sent an email at 2:09pm he responded by 2:17pm.

We exchanged a few emails and by 4:37pm he had the code integrated into the site for us.

AMAZING Customer support. He offered great suggestions. If you are looking for an out of stock app pay your money to Back in Stock and call it a day you will not regret it.

Old Guys Rule 2
United States
About 1 month using the app
March 21, 2021

The app is simple to use, and helped to incraese our sales.
We recieve clear daily reports and teh support is wonderful - a very quick reply on every question, and a lot of assistant in defining and making custom changes to our needs!

Israel Cycling Academy
Israel
About 1 month using the app