Reviews (870)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers about restocked items via email, SMS, or push notifications, all customizable to match store branding. It integrates smoothly with Shopify, is easy to install, and boosts sales by aiding inventory management. The support team is praised for their quick and effective responses, significantly enhancing user satisfaction and loyalty.

December 27, 2022

It's a pretty good app and the support is relatively responsive. It is more expensive than most restock apps, but my experience has been pleasant so it's all good. You're not up customizability is a huge plus as well.

NFDVapes
United States
2 months using the app
HEL SG PTE LTD replied January 5, 2023

Thank you for your review! We appreciate you taking the time to write this 🤩!

January 24, 2022

Amazing support team! The app did not support our theme. We added the app on a Friday, and by Sunday they had customized the app for our theme and it was ready to go. We are already receiving new email subscribers for out of stock products - this app is great!

Adam Selman Sport
United States
2 months using the app
HEL SG PTE LTD replied February 3, 2022

We are happy for your review! And look forward to providing you with excellent support 😊!

May 17, 2021

Back In Stock has been a seemles way of notifiying customers when items are back in stock. It literally requires zero effort on our end. They are also quick to respond when questions or issues arrise.

Windmill City Super #1
United States
2 months using the app
September 26, 2018

We've used similar applications (some which are tied to expensive email service providers) but this one was by far the best that we've come across. 5 stars for functionality, documentation and customer support.

Necessary Clothing
United States
2 months using the app
June 2, 2023

Good app, there are some CSS problems I had but they were quickly resolved by the fast customer service. Give it a try!

Finlandia Natural Pharmacy
Canada
2 months using the app
June 29, 2020

Essential app, super easy to use and customise. Coming from five years of Magento, this is what I needed to collect customers emails without spending tons of developers hours. Recommended

The Fleece Milano
Italy
About 2 months using the app
May 24, 2020

This is the very first Shopify App we have used that works exactly as it said it would right out of the box, and we have tried several. No developer time needed. We added it, configured it and had it working in minutes, and we are not very tech savvy people.

The app has made us thousands of dollars so far, and helped give us a ton of insight into what customers are looking for on our store.

Highly recommended!

Nautilus Puzzles - Wooden Jigsaw Puzzles For Adults
United States
About 2 months using the app
April 19, 2021

Works very well, fast customer support, BUT it doesn't support a multi-lingual site (if all languages are under one domain). Unfortunately....

Salikas Panini
Germany
About 2 months using the app
April 5, 2024

Fair pricing, for an app that delivers on all its promises. Great user and merchant experience.

Manmade
United States
About 1 month using the app
October 4, 2014

Excellent tool to bring back customers. Installed a week ago and just checked my stats and saw that I gained 2 customers out of the 3 that were emailed about their favorite product being back in stock. Love the automation! Thank you for a productive app! Highly recommend!

HandBand Pro LLC
United States
About 2 months using the app