Reviews (870)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers about restocked items via email, SMS, or push notifications, all customizable to match store branding. It integrates smoothly with Shopify, is easy to install, and boosts sales by aiding inventory management. The support team is praised for their quick and effective responses, significantly enhancing user satisfaction and loyalty.

October 15, 2021

We've used the cheapest and second cheapest tiers. It's been great - it's easy for customers to sign up to get information when we're back in stock, the emails go out the second we get more stock in, and we've been able to easily capture most of those sales.

Silver Knights Chess
United States
About 1 month using the app
June 10, 2020

Excellent application and support. Does exactly what it says. Automation saves a lot of time and minimize errors. Good job!

Greenleaf Garden Center
Greece
About 1 month using the app
July 6, 2020

The Back In Stock app has reaped rewards far beyond what we had originally hoped for, and the financial results are quantifiable. The cost-effectiveness is off the charts!

Fiesta Factory Direct
United States
About 1 month using the app
October 23, 2015

The app is very easy to set up and use. It is incredibly simple for customers to understand how to use it.

We have thousands of T-Shirts and sometimes a particular variant is out of stock but the other sizes are in stock. The app was only showing items that were out of stock for all variants.

We reached out to Matt about setting up an out of stock for one size of a T-shirt. He responded incredibly fast! I sent an email at 2:09pm he responded by 2:17pm.

We exchanged a few emails and by 4:37pm he had the code integrated into the site for us.

AMAZING Customer support. He offered great suggestions. If you are looking for an out of stock app pay your money to Back in Stock and call it a day you will not regret it.

Old Guys Rule 2
United States
About 1 month using the app
March 21, 2021

The app is simple to use, and helped to incraese our sales.
We recieve clear daily reports and teh support is wonderful - a very quick reply on every question, and a lot of assistant in defining and making custom changes to our needs!

Israel Cycling Academy
Israel
About 1 month using the app
December 18, 2020

Works great, and even better customer service. When an issue pops up, the service team is there to help.

Pryme
United States
About 1 month using the app
September 23, 2023

Love this app so far and customer service has been outstanding.

Elite Styles Boutique
United States
About 1 month using the app
May 29, 2023

We've had a good experience and everything runs smoothly! This app allows our customers to be notified when a favorite item is again available and it helps us know which items are in demand and what we should restock!

Salt and Honey
United States
About 1 month using the app
May 17, 2022

so far so good. I like being able to list potential items and see how our customers respond. very helpful

Element Tattoo Supply
United States
About 1 month using the app
HEL SG PTE LTD replied May 26, 2022

Thanks for your great review!

December 19, 2014

This app is perfect for handling your out-of-stock inventory, and its extensive customizability really lets you create the unique experience you want for your customers when you ran out of inventory.

We were looking to make more customized behavior for the store Ten Thousand: shop.tenthousand.cc, and the developer of the app was incredibly supportive in terms of helping us figure out how to do the customization, and quickly responding to bugs we experienced. I've developed and supported Shopify apps in the past, and I was thoroughly impressed by how reliable both the app and the customer support was.

Very strongly recommend this solution if you're looking for a way to handle out of stock inventory that's quick to set up, and rich in terms of its extensibility!

Nicolae

Ten Thousand
United States
29 days using the app