Reviews (870)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers about restocked items via email, SMS, or push notifications, all customizable to match store branding. It integrates smoothly with Shopify, is easy to install, and boosts sales by aiding inventory management. The support team is praised for their quick and effective responses, significantly enhancing user satisfaction and loyalty.

May 29, 2020

I am taking time out of my busy day to write a positive review about my experience for this app. We installed it recently to add some automation to managing our 'back in stock' notification setup. Previously, we were using the built-in feature that came with our "Turbo" theme from Out of the Sandbox. It accepts the email requests and sends them to us, but isn't equipped to do anything about actually sending emails to the customers once items are restocked. So, we were manually having to send those emails. Terrible timesuck and I don't know why we put up with that for as long as we did. It's worth noting that after we installed this app, it appeared that our theme was overriding the code for the app. I emailed their customer support team and their developers immediately took care of it and setup an integration unique to our theme. No setup involved on our end for the fix. We tested it and it works flawlessly. Very happy. Also like how the reporting shows that we already made a few sales today from the back in stock app auto-notifying people. Thank you!

Made By Cleo
United States
7 days using the app
February 18, 2022

We rely heavily on back in stock notifications and this is the best app we've used. They can separate locations and provide some key integrations as well. Support is awesome!

Fly Fish Food
United States
7 days using the app
HEL SG PTE LTD replied February 28, 2022

We're glad to hear that you are enjoying our app, and our services! Thank you for an amazing review!

November 28, 2022

Great app to simplify back in stock notifications. Support team was very helpful and responsive when we needed help with a few updates and customizations.

PRATIMA Skincare
United States
7 days using the app
HEL SG PTE LTD replied November 29, 2022

We're happy to hear that you're enjoying our app! And thank you for sharing your great review!

February 23, 2022

The customer service I have received thus far has been super quick. My theme wasn't available for the out of stock pop-up. I messaged them and they worked their magic in ONE day. I haven;t gone live with my site yet but so far 10/10.

5SensesCandleCo
United States
7 days using the app
HEL SG PTE LTD replied February 28, 2022

Hey there👋 Thanks for your amazing review!

March 5, 2021

The design and their service was just great. They helped us arrange the display of the widget very accurately. Highly Recommended!

the ETHNORTH GALLERY
Japan
7 days using the app
September 23, 2015

We just installed this app and we ran into a couple integration issues as we wanted to customize the button and the popup window. Support was very fast and unbelievably helpful. They state support within one business day but we were pleasantly surprised to find it's typically much faster. Everything has been integrated nicely now and we are off and running. It's all about customer support and these guys have nailed it. Not to mention it is a great product that does everything we needed and more.

Next World
United States
7 days using the app
November 9, 2016

Just had to write a review for this as my experience with the app has been great. We had a few issues with the app because of our theme modifications and Matt was very helpful in resolving these. He knows his stuff and is also very friendly. Just under a week, we've now had potential customers use the widget to be notified when an item is back in stock. This is an app to install if you want seamless automation in notifying your customers - it'll save you time and your customers will be happy.

Shine Mirrors Aus
Australia
7 days using the app
April 15, 2020

Similar to the other great reviews here - required a bit of customisation to display perfectly in keeping with our theme and after a quick email the changes were made dev-side within a few hours. An additional tweak for perfect spacing of a button was no trouble and handled in a similarly speedy manner; again within a day and over a bank holiday in the midst of a global pandemic so kudos on that.

The app itself is stellar and does everything we need it to and more. Notifications for OOS products, batch delivery/notification settings, customisation options and purchase tracking all work well and are easy to deploy/work with. I tried a few other apps which all seemed quite expensive for fairly limited functionality; this one has a fully featured trial and we intend to infinite using it into its paid subscription. Thoroughly recommended.

Cupcake Jemma
United Kingdom
7 days using the app
August 15, 2021

Very helpful app! Straight to the point, and delivers exactly what's needed. Their support is very responsive as well.

TAAG Fashion
Ghana
6 days using the app
May 25, 2022

We turned this app on 5 days ago and the team were great in helping us get this integrated with our theme. We are already seeing lots of customers using it and in time hopefully will see conversions from it.

VFM Group
Australia
6 days using the app
HEL SG PTE LTD replied May 26, 2022

Awesome! We love to hear that! Thanks for your amazing review!