Reviews (870)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to notify customers about restocked items via email, SMS, or push notifications, all customizable to match store branding. It integrates smoothly with Shopify, is easy to install, and boosts sales by aiding inventory management. The support team is praised for their quick and effective responses, significantly enhancing user satisfaction and loyalty.

January 20, 2022

We installed Back in stock and have some problem integrating our theme and the lovely Petra helped us very quickly and efficiently. Very happy with the result.

MEZI
Australia
4 days using the app
HEL SG PTE LTD replied February 3, 2022

Thanks for an amazing review! We are always happy to assist 😊!

December 13, 2022

Sara helped me, she was great. Amazing app and fantastic support team. Really appreciative of their timely responses and thorough help. Definitely worth using and the integration is awesome, looks really good on product pages and customizable for any reason.

Wild West Rag Co
United States
4 days using the app
HEL SG PTE LTD replied December 15, 2022

On behalf of Sara and the rest of the Back in Stock team, thank you for your review!

May 21, 2020

Works perfectly! Amazing customer service, as well. I put in a request for a custom code for my theme, since it wasn't already listed as compatible. I received a response within 24 hours and new code implemented in my shop soon after!

Atlas Skye
United States
4 days using the app
May 23, 2022

The customer service has not only been very helpful but very fast in replying! Definitely recommend! :)

Saluda Rose Boutique
United States
3 days using the app
HEL SG PTE LTD replied May 26, 2022

Thanks for leaving us your amazing feedback 😊!

June 22, 2020

Great app and good support. Would recommend to people who are looking for app to automate back in stock emails to customers.

ourCommonplace
United States
3 days using the app
February 24, 2014

Excellent customer support, Matt got back to me after-hours and was more than willing to help me with some changes I wanted - he delivered exactly what I wanted when I didn't expect the additional help! (and at nil cost too!). Definitely went beyond my expectations, and as an online retailer already (changing platforms to Shopify) I know this app will help immensely with my sales and buying strategies.

RunwayScout
Australia
3 days using the app
October 21, 2021

A real straight forward app to notify your customer when you have things back in stock. Easy to use and the customer service is fantastic!

Tabi | Natural Movement
Denmark
3 days using the app
February 7, 2022

We really liked this app so far with using the free plan but the default tab on the side look didn't go quite well with our store. We were worried that we might have to use the paid plan to have this app integrated with our theme but upon messaging them with this inquiry, their service team was able to address this problem without hassle. What an exceptional team! Now we can have this feature directly on our product page and it looks seamless with our theme. Thanks again for the wonderful support and service. We'll definitely keep using this app.!

MaximalPower
United States
3 days using the app
HEL SG PTE LTD replied February 18, 2022

Woohoo! That's terrific news 😃! I am glad to know that you enjoy the app and our support! And thanks for an amazing review 😁!

April 23, 2022

Fantastic app , support was very helpful and fast to respond , went above and beyond and it looks great on my site Thank You

The Buddha Buddha
United Kingdom
3 days using the app
HEL SG PTE LTD replied May 1, 2022

We appreciate you taking the time to leave us such an amazing review 😊!

November 29, 2021

I had an issue with the button not appearing on my website because the theme I selected wasn't listed with Back In Stock. After reaching out to their support team, I received a response quite quickly and they resolved the matter within a day. I appreciate their quick turnaround and communication. Special thanks to Jorge!

Luxie Blue
United States
3 days using the app