Rewind Backups , 1,010 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its comprehensive backup services, including products, customers, and metafields. It's praised for its user-friendly interface, automatic backups, and ability to restore individual products. Many have found it to be a lifesaver after accidental deletions. The support team is noted for being responsive and understanding of merchant needs. The app is also appreciated for its affordability and transparent pricing.
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I just set this App up with Annie and it couldn't have been easier. Now fingers crossed nothing goes wrong and that I will never need it, lol! I do have all faith in Annie and the team, that my data is secure though.
Thank you for writing a review! We're proud to have your back - and to have Annie helping out on the front lines :)
Don't know about the app as just installed yet but install support was great. Thanks Annie and have a great day!
Their customer support team is very easy to get a hold of and helped answer some questions we had before installing this app. So far we find the interface very intuitive and easy to use. Another stress off our minds. Now let's hope we never have to use it, haha.
We take pride in our support team, thank you for the kind words!
I was recomended this app and evernthough i havent had to use it yet. It is a must for all stores regardless of the business, you just never know when something could go wrong!
Well said - thank you!
Just signed up this morning and the backup went smoothly. The app "tour" was professional and helpful.
Great customer support! Easy to set up too. I like that the plans scale in price and that the backups are in 'realtime'.
I sleep at night because I know if someone hacks my store or my computer blows up, I have a record of all my data from my store. It's the cheapest insurance I have ever bought! In addition, their online chat support is fantastic. Noah helped me today migrate my account from Big Comm to Shopify and she was perfect.
Love it. Rewind is cheap insurance in case something goes sideways. Hopefully you never need it, but if you do need to recover from anything, you'll be more than happy to have it. Two or three clicks and everything is back to the way it was. No getting in touch with your IT team to try and restore a recent backup (if you even have one available), little downtime, no fuss.
Well said - thank you
Where is my copy of my Database? i want the copy of my database. that is why I got the plan for. Thank you
Hi Lexor,
Rewind is a cloud backup service. We make continuous backups of your store data, which you can view and restore from within the Rewind app.
It sounds like this is not what you were expecting when you installed Rewind, and that you are looking for a downloadable copy of your store data. We understand the desire to have an extra copy of your data, so for that reason, we offer backup exports on request.
If you would like a backup export from Rewind please get in touch with us at help@rewind.io.
Our online store is huge with thousands of products and variants with new products being added everyday. I'd hate to lose all this data if somehow lost or deleted. Great piece of mind knowing that all site data is now backed up and kept safe if ever needed.