Reviews (1,030)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust data protection, featuring automatic backups of critical store elements like products and themes. It allows for easy restoration of individual items or entire stores, saving time and effort. The app enhances security against data loss from errors or malicious attacks, providing peace of mind. Reviewers consistently praise the responsive and helpful customer support, enhancing the app's reliability in data restoration.

November 13, 2018

Just did my first rewind and it has already saved me time. Love this app, super easy to use and I can see this saving massive amounts of time moving forward. Thanks Rewind!

Whisker Biscuits
United States
2 days using the app
Edited July 2, 2020

Dealing with Rewind has been a pleasure. We are in Australia and there is a time lag, BUT Kaleigh has been fantastic at responding promptly in sorting out any issues - Great Customer Service.

Mattress & Pillow Science
Australia
2 days using the app
Rewind replied July 22, 2020

Thank you for the kind words, we're working toward 24/7 support coverage! Stay tuned :)

October 27, 2017

Nice app. Very easy to work with!

Viking Hjerte
Netherlands
2 days using the app
January 20, 2022

It was a great experience, Igor was very helpful through out the whole process. and now we can sleep at night with peace of mind of no matter what our store is protected.

Woodwudy Wholesale Flooring
United States
1 day using the app
May 29, 2023

Great customer service. Was having some trouble getting going with the service because my migration made their system believe my store was doing more orders than actual. Brittney got me squared away --all on a Sunday. Thanks so much.

Broadway Limited Imports
United States
1 day using the app
May 28, 2021

Thank you infinitly! I'm so grateful for taking your time for explaining to me how this application works!

Boutique Leelooart
Canada
1 day using the app
Rewind replied May 28, 2021

No problem, thank you for your review :)

August 12, 2016

Excellent app! Very good support. I particularly like how individual products can be restored if needed. Also, everything is broken down into modules (such as themes, etc) which make restores very fast. Overall, this is THE go-to app for our backup solution. It is absolutely first class!

Icommercenew
United States
1 day using the app
October 16, 2017

Back up was seemless and simple !

I have not done a rewind yet.

Love the easy to see console so I can rewind the different parts that I choose. That is really powerful feature !

Also I have asked some questions and their support are right back to me, really impressed so far.

Bespoke Gates And Railings
United Kingdom
1 day using the app
June 17, 2021

This app is very important. I recommend it to everybody, who has a Shopify store. App very simple and easy to use.

TEDMAR
Poland
1 day using the app
Rewind replied June 23, 2021

Thank you for your review + recommendation! Be sure to check out our referral program – you can benefit from sharing Rewind within your network :)

November 22, 2018

A few small bugs (like estimated total count before you decide on a plan), however setup and backup works great and very easy to setup. Highly recommend. I appreciate the free plan to save a couple dollars while getting the store off the ground. Every bit helps. I'm sure to keep this app! The chat support person was amazing. A must have app for any shopify store.

Canada Baking Supplies
Canada
About 24 hours using the app