Reviews (613)

Overall rating
4.2
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust data protection, offering automatic daily backups of key Shopify store data like products and customer information. Its user-friendly interface allows easy management and specific data restoration, ideal after accidental changes. The support team is praised for their quick, effective assistance and availability beyond regular hours, ensuring minimal downtime and quick data recovery for merchant peace of mind.

July 14, 2025

Bianca was responsive and effective. All good due to her help.

..
United States
Almost 3 years using the app
Edited February 28, 2017

The app seems to work well and has a well designed interface for backing up. We have not tried a restore yet, but app appears professionally made and shows a breakdown of each type of item backed up separately. This is a good app for some security.

Handmade Tile By Emu
United States
5 months using the app
March 27, 2020

App is doing exactly what it's supposed to do. Can't ask for more than that. Helps me manage my store without worrying about losing important data.

Whisker Hut
United States
5 months using the app
Rewind replied March 31, 2020

Glad to hear that - thank you for writing a review!

June 27, 2022

Alyssa in customer support was super speedy in replying to me and clarifying a billing question I had. I appreciate her quick and cheerful response. Great way to start the week!

Botanus
Canada
5 months using the app
Edited October 10, 2017

Very slick and professional. Impressive but at $39 a month is far from cheap.

Update: - Had to uninstall Super slick and the dashboard is wonderful but for a medium size store to be charging $99 a month is madness
At that price it's worth my while writing my own version with the API.

Playblue
Ireland
5 months using the app
March 9, 2023

These guys are great and so easy to deal with. I feel confident knowing that I have secure backup should I need to recover data or undo any theme updates.

Refill Nation
New Zealand
5 months using the app
September 23, 2022

This app was recommended by our website development team. We've put a lot of time and resources into building our site. Rewind gives us back up for the things that matter. Their support team recently helped us make changes to our Rewind account. They were professional and quick to respond. Our issue needed follow up and I heard from them the next morning.

trueCABLE
United States
5 months using the app
November 17, 2020

Thank you for keeping our community service nonprofit thrift store at a flat $9 rate! Keeping our costs lean helps our NPO better serve our community in need. From all our staff, volunteers, and clients we serve… THANK YOU!

Samaritan Shop
United States
5 months using the app
Rewind replied November 18, 2020

🙌 we're proud to protect your store

December 8, 2020

This is the 1st app we've installed, got an issue with a theme update and support was very kind helping us in getting out of trouble quickly. Definitely recommended

Colzani Boutique
Italy
5 months using the app
Rewind replied December 17, 2020

We're flattered to have been your 1st app + are glad to hear we were able to help out!

October 31, 2016

Our store, www.earbuddies.com has benefitted greatly from Rewind. We provide a medical device that reshapes the soft cartilage of baby's ears, resulting in permanent correction of stick out ears. We've put a lot of work into our site, and rewind gives us the peace of mind to know that our hard work is safe guarded.

Thank you :)

Ear Buddies
United Kingdom
5 months using the app