Reviews (630)

Overall rating
4.3
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants describe this as a “set it and forget it” safety net for automatically backing up products, themes, content, and orders. Many report successful restores after major issues, from single products to entire catalogs. They value quick setup, an intuitive dashboard, daily and manual backups, and reliable performance. Support is frequently praised as fast, patient, and proactive, especially during emergencies and complex restore requests.

July 24, 2017

Great back up option for our large website with many SKUs and order. It does it all

Thanks
Basketball Jersey World

B Jersey World
Australia
About 1 month using the app
July 25, 2017

Great product. Fairly priced, easy to implement. Love the weekly reports!

Jeantheory
United States
About 1 month using the app
July 26, 2017

One click for peace of mind - it couldn't be simpler + it works!

Winerax
New Zealand
20 days using the app
August 2, 2017

It's difficult to leave a review until I've had a need to restore from backup, but I am very pleased with the user experience so far so consider my review for that. Coming from a previous Magento site, the thought of not being able to backup on Shopify was too much - I've seen firsthand the things that can go wrong, especially when adding apps and editing the source code.

While I do think this should be a feature built into Shopify and not something we should have to pay extra for, the app does a good job of showing me what's backed up and when and stays out of the way otherwise. The peace of mind alone is worth the small monthly fee - though if it was any more expensive I'd have reservations.

Back to changing the world, one hammock at a time!

https://www.treklightgear.com

Trek Light Gear
United States
30 days using the app
August 4, 2017

so far so good, very good comms

Technologyoutlet
United Kingdom
25 days using the app
August 7, 2017

Was worried about losing all my information when I upgraded my website: https://flexifelt.com.au/ . App was easy to use and gave me peace of mind. Excellent!

Flexi Felt Australia
Australia
About 2 months using the app
August 9, 2017

Installation was easy and I appreciate not having to worry about backing up our 2,000+ products. Worth every $.

New Earth Gifts And Beads
United States
20 days using the app
August 15, 2017

Super easy to use, regular backups without having to think.

Missamara Hk
Hong Kong SAR
About 1 month using the app
August 15, 2017

nice idea for backups but totally flawed in the fact that you cant download an offline copy of the backup.

Anyone know whos has dealt with sensitive data over time that leaving your data and backups down to a system out of your hands is basic bad practice.

Also the app is expensive at $5 every month, thats $60 per year or $300 over 5 years - a hell of alot more than very high quality software which is a time purchase. I do not agree with the ongoing payment system these apps suck you into - over time they end up costing a ridiculous amount of money for what you get.

If offline backups were available and the app was a one time payment , would prob get 5 stars, until then its 2 stars.

Cheap Snow Gear
United Kingdom
19 days using the app
Rewind replied July 29, 2019

We do allow customers to download offline copies of their backups. Contact us at help@rewind.io and request an export of your data - we're happy to provide that to paying customers who have been with us for 6 months or more.

August 16, 2017

Must to have!! Great App!! Don't miss anything

https://sexyrealsexdolls.com

Sexyrealsexdolls
United States
5 days using the app