Reviews (613)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly value this app for its robust data protection, offering automatic daily backups of key Shopify store data like products and customer information. Its user-friendly interface allows easy management and specific data restoration, ideal after accidental changes. The support team is praised for their quick, effective assistance and availability beyond regular hours, ensuring minimal downtime and quick data recovery for merchant peace of mind.
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It has been very comforting to know data is backed up on site. Thank you!
This app has saved us a couple times so far and is well worth the small monthly fee. Definitely recommended for peace of mind!
This has been a great app for us to ensure peace of mind on data!
I don't have very many products and signed up for the free plan. I don't know how it's possible that they are now charging me $ 8-month fee as saying I have 5000+ records when I don't even have a hundred products. Slimy, sneaky people. Distrust very much! Oh, and they have a no refund policy!
Thanks for choosing Rewind to backup your store. We have a very flexible refund policy that will refund any charges to customers who aren't happy with our service.
In your case, you were being billed for the total number of items in your backup, not just the number of products. This would have been explained when you subscribed to Rewind.
We'd be happy to refund you the $8 fee - simply contact us at help@rewind.io or 1-855-5-REWIND and we'll refund you the full amount.
As a 10x growing store, it was getting difficult to take backup. Rewind helped us do it. Now we are not afraid to make changes & run experiments as much as we want. Rewind is a simple backup and restore tool. Totally loved it.
Congrats on the growth of your store! We're proud to be able to back up and protect your data. Let us know if we can ever help out with anything.
Very happy with the customer service. I had some problem with a financial situation. They helped me very good and I am very satisfied! Thank you Annie!
Would recommend. Rewind offers an incredibly simple onboarding process to get you up and running in no time. Alex has been great to walk us through everything we needed to know and can now have peace of mind we'll have our data safe and recoverable. Can rest easy knowing this powerful tool is running in the background and there for us when we may need it most.
They are very responsive and helpful. I had an issue with billing and they resolved the issue very promptly and professionally.
Thank you for writing a review, we take pride in our support team!
Brittney was fantastic helping us with our Backup. All sorted very quickly. Thank you
Very easy-to-use and straightforward program. Appears to function as advertised. The developers are active and responsive.