Reviews (613)

Overall rating
4.2
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust data protection, offering automatic daily backups of key Shopify store data like products and customer information. Its user-friendly interface allows easy management and specific data restoration, ideal after accidental changes. The support team is praised for their quick, effective assistance and availability beyond regular hours, ensuring minimal downtime and quick data recovery for merchant peace of mind.

April 4, 2017

Great product, very easy to install and set up. It gives me great peace of mind knowing that my entire eCommerce site is backed up nightly.

Spycentre Security
United States
4 months using the app
April 10, 2019

Excellent App and I only us the free version. There are 2 kinds of people.. those that back up and those that will! I had to use Rewind and it was easy and perfect and I was so glad I was able to go back to a previous version of my store from a few days earlier.

Big Game Lures Hawaii
United States
4 months using the app
November 26, 2019

Great app and support - love the peace of mind it gives us: knowing that our date and store is safe in case of an accident.

innerwise Shop
Germany
4 months using the app
Rewind replied November 28, 2019

We're proud of our support team and to be protecting your store! Thank you for choosing Rewind.

August 27, 2021

Rewind was recommended to me by my agency because if you didn't know backing up the data in your store is a merchant's responsibility. Still, I did my own research because the privacy and security of my store and customer data are critical to my business. Rewind is the only certified backup app and the only one I trust to store it securely. Their 7-day customer support team is another big plus as let's face it, data loss is never going to happen at a convenient time!

Mensuas
United States
4 months using the app
August 31, 2016

We love knowing Rewind is there to back up our data automatically. It provides a great sense of security for us, especially when doing mass updates that can disable the store in 1 click if not done properly. Knowing there is a way to reverse anything we've just done is a great security blanket, and the fact it does it all automatically for us means we don't have to remember to back up each and every time we make a change.

Expression Tees
United States
3 months using the app
December 18, 2019

Excellent product, easy to use, gives you a peace of mind knowing all your hard work is backed up securely if something goes wrong.

Icelandic Produce
Iceland
3 months using the app
December 12, 2018

Our website, https://www.felinfach.com became big enough such that if it was lost for whatever reason, it would be a major problem. I decided to install Rewind and it has provided me with much comfort in that my website data is well backed up.

FelinFach Natural Textiles
United Kingdom
3 months using the app
February 27, 2020

I've used this app for a few years both on an old site and on my new one.
It's worth knowing that all my customizations are safe, especially as I have a complicated site that has taken a long time to build.

This time around, I've paid a Shopify expert to make a lot of custom changes to be made to my original template, plus I've added a blog and a newsletter.
The monthly fee is definitely worth knowing that everything is safe and backed up if the worst was to happen.
It would take months to reassemble my site.

https://sophia-alexander.com/

Sophia Alexander Gold Fingerprint Jewellery
United Kingdom
3 months using the app
Edited July 22, 2020

User-friendly Rewind Backups is an excellent App to backup your Shopify stores. We used to have our programmers backup every couple weeks, but Rewind Backups is automatic, every day. Great add-on for our stores.

ILONA.COM
United States
3 months using the app
Rewind replied July 22, 2020

We actually back it up at least every day! We're happy to have you on board :)

Edited April 14, 2019

I use just the free version of the store to do back ups. So wonderful and I would definitely upgrade to the paid version someday! Very glad I found this app.

Little Shop of Miniatures
United States
3 months using the app