Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

Edited April 18, 2016

Fantastic app. Simple, yet effective.Easy and fast install. The support team is knowledgeable and prompt. Highly recommended.

Bashert Jewelry
United States
Almost 3 years using the app
May 19, 2017

This app give me peace of mind knowing my store has a backup. Much like the Mac time machine you don't know how great it is until something bad happens.

Store1957
United States
Almost 3 years using the app
May 19, 2021

We have recently being having some bugs with our theme file and this app has enabled us to edit everything with the reassurence that a restore is only a click away.

MOi + ME
United Kingdom
Almost 3 years using the app
Rewind replied May 28, 2021

We've always got your back! 🙌

June 22, 2018

Does what it says on the tin. Really simple and easy to use.

Viva Luxe
United Kingdom
Almost 3 years using the app
September 28, 2020

Smooth app. Only needs to be installed and we can sleep safe and sound. Support also answered my inquiries effectively and fast.

rooem.
Germany
Almost 3 years using the app
Rewind replied October 1, 2020

Not sure anyone has ever referred to us as smooth before, but we like to hear it! Thanks for the kind words 🙌

February 18, 2021

Great peace of mind for the price. Its worth paying this small monthly fee to make sure everything you've worked hard to build up remains reachable should the worst case scenario arise. Luckily I haven't had to use the service yet other than to test it, but I'm glad it's there. Thanks

Powells Fine Jewellery
United Kingdom
Almost 3 years using the app
Edited June 25, 2020

We haven't needed to actively use this app, we just knew it is there and always running. Our vault was the first place I went after accidentally deleting an E-N-T-I-R-E blog (not just the post I thought I was deleting). Support was quick, reassuring and effective!!! If I could give more than 5 stars, I would. Rewind saved me in a MAJOR way and I'm so grateful!

Bella Notte Linens
United States
Over 2 years using the app
Rewind replied June 29, 2020

So glad we were able to help you out! Thank you for the review.

February 28, 2023

It is an excellent insurance policy and a time saver for any issues. Get it and sleep better at night.

Pull Patch - Removable Patches That Stick To Your Gear
United States
Over 2 years using the app
October 16, 2023

I had many questions about changing the admin access and username, and I couldn't have been happier with the quick response and how everything was explained so I could make the changes. Even when I didn't have all the information, the way I could verify myself as the admin and owner was smooth, as my marketing team set this account up for me, and I no longer use them.

Thanks, Chris

Rosalie Promotions
Australia
Over 2 years using the app
January 8, 2017

Great Product and Peace of Mind with Rewind.

Alignment Pro
United States
Over 2 years using the app