Reviews (613)

Overall rating
4.2
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust data protection, offering automatic daily backups of key Shopify store data like products and customer information. Its user-friendly interface allows easy management and specific data restoration, ideal after accidental changes. The support team is praised for their quick, effective assistance and availability beyond regular hours, ensuring minimal downtime and quick data recovery for merchant peace of mind.

February 18, 2020

The peace of mind knowing we have backups separate from Shopify's system is fantastic.

The app was easy to install and change reports are great. Easy add for any store looking to ensure consistency.

www.radiodepot.com

Radio Depot
United States
3 months using the app
Rewind replied February 21, 2020

That's great to hear, we're proud to protect your store! Thank you for writing a review.

Edited June 25, 2020

We haven't launched yet, but invested more than a year of work on the website (we have more than 150 products and hundreds of food recipes)
The first thing that I wanted for my site is back up.
Rewind has been amazing so far, its backup everything !!!! on my Shopify account automatically, and already saved me several times when products have been mistakenly deleted, it was very simple to restore from backup - perfect.
highly recommended

lollygag
United States
3 months using the app
Rewind replied June 29, 2020

Thank you for the kind words + recommendation! Good luck with your launch :)

July 21, 2020

Installed this after a third party app deleted some pages from my site and i had to rebuild them from scratch! Rewind is easy to install and gives me peace of mind that if anything like this happens again i am covered!

Keeko
Australia
3 months using the app
Rewind replied July 22, 2020

Sorry to hear about the deleted pages, what a headache! Glad we've got your back 💪

January 16, 2019

Perfect for backups, very easy to retrieve store data and store elements e.g. pages, themes, etc. The user interface is very friendly and easy to navigate.

Sandstorm Kenya
Kenya
3 months using the app
July 30, 2020

I've experienced data loss before (on another platform) and it isn't pretty. The price that rewind charges isn't even a drop in the bucket considering what it would cost in down time and hassles in case of data loss. The Rewind app took no time to set up and it sends me weekly reports to keep me posted on what it's doing. If you care about your Shopify store, I highly recommend you install and use Rewind. Even if you don't care, you should still install Rewind because as I said, data loss isn't pretty.

Hi-Fi Centre
Canada
3 months using the app
Rewind replied August 13, 2020

Sorry to hear you've experienced data loss - that happened to our co-founder and it's why Rewind was created back in 2015. Thank you for the kind words! We're proud to protect your store.

April 30, 2017

Awesome app. After being in the information technology sector for over 20 years, I have learned the importance of backing up everything you have...from your personal email, photos, software, computer configuration, etc. It is no different for your website. Unlike other platforms which make it easy to backup not only your website structure but the data storage locations in the background, Shopify does not have this capability.

Rewind has solved that issue for us, and now, we have more time to actually work on the graphical interface of our site, instead of spending time manually downloading code for offline backup purposes.

Tomas

Iseeyoulookn
United States
3 months using the app
November 18, 2016

Instructions for use are not easy to find.

Hornguys
United States
3 months using the app
Rewind replied July 29, 2019

Thanks for the review. Although it was posted in 2016, we thought we'd let new customers know that we've completely changed the app. It's much easier to use, and really doesn't require any instructions at all. If anyone needs help, you can find it at https://help.rewind.io or by emailing help@rewind.io.

December 24, 2016

I installed Rewind because I wanted to make some changes to my store theme settings but I did not want to lose all the settings I've done . Am happy with what Rewind App provides as it's really easy to just add it and let it run automatically. I have now the peace of mind that my store content is always safe with the regular backup done by Rewind App. I would highly recommend Rewind to all store owners.

Greatvaluesg2
Singapore
3 months using the app
July 2, 2020

I came here to leave a review out of sheer relief. I'd spent hours writing blog content for weeks of newsletters. Somehow an action on Shopify backend when 'hiding' them cleared all the content. I was desperate. Used Rewind (which I only added as app a few weeks ago) in seconds to reinstate them. MASSIVE PHEW. Worth every penny. Was almost in tears - all that work gone. Nearly!

FRAHM Jacket
United Kingdom
3 months using the app
Rewind replied July 22, 2020

Oh my gosh, that would have been awful! So glad to hear we were able to help out :)

October 18, 2017

So far we thankfully haven't had any accidents and had to use a restore in the live environment but I have tested a few test restores and it seems to work as described. the weekly update that highlights the changes is very helpful to keep on top of changes happening. At 299.00 per month it is the most expensive app we have installed but the peace of mind is worth it when you have as much custom content and metafields as we do. The development and support is very active and new features are being pushed out regularly.

Ruffwear
United States
3 months using the app