Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

Edited October 15, 2018

Hey Mike! Rewind saved my ass today! While working on a major home page update I accidentally deleted some obscure Facebook code that I had no idea where I originally got it. Would have taken me hours to fix the problem. BUT rewind enabled me to get a home page copy of a week before, and fixed my error in five minutes -- versus 5 hours. Was I ever glad I am paying for the rewind! tnx, Dana, webmaster (aka webslave) :D

Yokodana Kimono
United States
Over 2 years using the app
March 25, 2017

$5 / month for peace of mind? totally worth it!

Familia Indo
Indonesia
Over 2 years using the app
June 19, 2019

Excellent app. Does it's important work in the background with no effort on my part. Offers a great degree of protection with little or no time spent.

Gold & Silver Designer
United States
Over 2 years using the app
October 27, 2017

I've never needed to use this, so I can't comment on this app's reliability but I'm happy that it didn't weigh down my pages or slow down my website. And it's reassuring to know that everything is backed up in case something happens.

Mixxci
United States
Over 2 years using the app
August 3, 2017

So far so good. I haven't had an issue yet but I have piece of mind that if anything goes wrong I could recover things easily. Plus it's so much easier having someone else do it for you.

Love Krush Boutique
United States
Over 2 years using the app
August 27, 2021

Rewind was recommended to me by my agency because if you didn't know backing up the data in your store is a merchant's responsibility. Still, I did my own research because the privacy and security of my store and customer data are critical to my business. Rewind is the only certified backup app and the only one I trust to store it securely. Their 7-day customer support team is another big plus as let's face it, data loss is never going to happen at a convenient time!

Mensuas
United States
Over 2 years using the app
March 30, 2023

We absolutely love Rewind's automatic backups! Their 24/7 service gives us peace of mind that our website data is safe and secure. Highly recommend! ⭐⭐⭐⭐⭐

One Tree Planted
United States
Over 2 years using the app
October 5, 2020

Rewind is an absolute lifesaver. Everyone makes mistakes, so it's a genuine relief for us at The Reinforced Bed Company to know that this backup app can help us recover lost content. It's also affordable in contrast to many other Shopify apps.

Reinforced Beds
United Kingdom
Over 2 years using the app
Rewind replied October 19, 2020

We're very glad to hear that! Thanks for taking the time to write a review.

January 30, 2020

I had to use the app for the first time to remove some unwanted code left by another app. With a couple of my questions answered by the support team, everything went smoothly!

ReChic Ltd
United Kingdom
Over 2 years using the app
Rewind replied January 31, 2020

Glad to hear we were able to help out with that! It's pretty surprising how often this sort of thing happens - other apps leave unwanted code. Thank you for writing a review.

May 10, 2021

Really useful, and great peace of mind. the support is excellent, they got us out a pickle when we were setting up our store. install it straight away. hopefully you won't need it but if you do you'll be glad you did!

Larizia
United Kingdom
Over 2 years using the app
Rewind replied May 19, 2021

Happy to hear that we were able to help you out!