Reviews (613)

Overall rating
4.2
Counts per rating level
  • 91% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its robust data protection, offering automatic daily backups of key Shopify store data like products and customer information. Its user-friendly interface allows easy management and specific data restoration, ideal after accidental changes. The support team is praised for their quick, effective assistance and availability beyond regular hours, ensuring minimal downtime and quick data recovery for merchant peace of mind.

Edited February 21, 2021

Amazing App and Service. It is so nice to know that you have backup if worst case scenario happens. Thumbs up.

Skull Cult
Hong Kong SAR
3 months using the app
April 30, 2018

Great app providing the peace of mind that I need. I can't imagine having to re-enter my whole store from scratch, so this saves hundreds of hours in the event that I need to use a backup. Best insurance yet.

Blackbird Bespoke Ski Co
Australia
3 months using the app
April 26, 2017

We've been very satisfied with Rewind! No headaches at all, just confidence that your products and customer information is kept safe for you. Thanks!!

Testing Hh
United States
3 months using the app
Edited December 29, 2018

We have been using the Rewind Backups app for a month now without any issues. Easy to install, easy to use, recommended!
Thanks:
Hamvay-Láng Hungarian Goose Down
www.hamvay-lang.com

Hamvay-Láng
Hungary
3 months using the app
May 26, 2022

I spoke to 2 members of the team over a few days period, fantastic support both times, provided me with a fantastic insight above and beyond my questions, and helped me rewind my site back to health! Thanks again, would totally recommend!

Fit & Fly Sportswear
United Kingdom
3 months using the app
November 21, 2016

Obtaining Rewind services is really a no-brainer. These guys make my life so easy, no headache, no hassle.
I can't recommend them highly enough. Give them a shot, I promise it will be the best decision you made for your business all year.

Clear Lights Tech
United States
2 months using the app
August 8, 2019

Thank you very much for this app. Cant wait to use it on my new template. Very grateful for this one.

ORGANIC 1 Co.
United States
2 months using the app
Rewind replied August 8, 2019

You're welcome! So glad to hear :)

April 10, 2019

I don't know if I already did a review, but if I did I'm doing another one! This service is excellent. I initially purchased it after I made an error that required me to completely recreate something I had just finished. Every now and then I back-up before I do any significant changes to ensure that I will not lose anything. It is great peace of mind!

ecoimagine
United States
2 months using the app
August 21, 2019

They charged me without asking me.I dont recommended!!!! this is not honest.I'm very angry!!!!!!!!!!

Vintagepillowsstore
Türkiye
2 months using the app
Rewind replied August 21, 2019

Hi there,

As we bill through Shopify, we must receive your approval prior to being able to charge you. We can see that you selected and approved the charge for your plan on June 11th, 2019 at 2:49AM EST. Regardless, if you feel you may have selected the wrong plan or weren't happy with the product, we will gladly refund you. Please contact our help team at help@rewind.io to arrange for your refund.

January 14, 2022

I like the fact that our store is being backed up and that I get the weekly report as confirmation. One less thing to be concerned about. So far so good!

ARVO
United States
2 months using the app