Reviews (1,029)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

July 8, 2021

great useful app, and excellent customer support. Logan is great!
I wish I knew about this app before. I highly recommend it.

Electricridesonly.com
United States
Over 2 years using the app
Rewind replied August 5, 2021

Thank you - we're very proud of our customer support team and Logan is a star! Glad you found us.

February 18, 2016

Great app! Provides peace of mind & has great customer support! A+++

Messina Hembry 2
United Kingdom
About 2 years using the app
August 17, 2022

Rewind has been great and taken the stress off of our plate of losing data or running into an issue with our website. Alyssa from Rewind has also been great to work with.

Safe and Vault Store.com
United States
About 2 years using the app
January 31, 2022

Feels nice to have the security of the Rewind Backup app. We weren't originally aware that Shopify backed up our information, but were unable to provide us with any information if our site went down, so it's good to know this in place, not only to fix any major issues, but also revert some smaller mishaps.

Sneak
United Kingdom
About 2 years using the app
November 8, 2016

Works great, easy to use. Glad to have the backup if I need it!

Tnt Dynamite Detailing
United States
About 2 years using the app
Edited May 8, 2019

Did you update your Shopify theme and suddenly the theme broke? If not, trust me, this is going to happen sooner or later.

It happened to me today and I was really lucky I had installed the app some time ago and I was able to revert the corrupt data with just 1 click. Also, while I was really scared to lose all my work out of the blue, I got some support via chat in real time and was told that even if something goes wrong I will get a manual fix from their devs.

I am in the free version and I will update to the paid plan in order to create manual backups.

Thank you so much Kaleigh!

Gadbe™ Shop
United Kingdom
About 2 years using the app
August 24, 2023

Great App, a must have for any Shopify store owner wanting peace of mind over their data backup. Also, many thanks to Alyssa for helping me with my first ever support request in over two years of use, the guide provided helped me resolve my issue in no time at all. Excellent customer service.

Start Fitness
United Kingdom
About 2 years using the app
November 13, 2016

Everyone wants an app that just works reliably. While we have not had to do a restore from Rewind yet, it is nice to know we have taken the right steps to prepare ourselves. Simply. Reliable. What else does anyone need?

Rosemarys Garden
United States
About 2 years using the app
April 6, 2017

This app provides store owners the peace of mind they are seeking!

Commemorate Ca
Canada
About 2 years using the app
May 21, 2017

Very easy and provides peace of mind in the event of loss. Very happy to add this app to my store. :)

Fearlesscharm
United States
About 2 years using the app