Reviews (1,033)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.
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Great App and Great Support. Thank you for making such a great app
Great customer service
Excellente application pour avoir un back up de son site. Installation facile et rapports réguliers, je fais confiance.
Rewind is extremely easy to setup and use, they're support staff is incredibly quick to help when needed and go the extra mile to make sure that they have all of the necessary information from you to ensure proper business continuity.
Accidentally deleted our blog posts and was able to restore them! I contacted support and they helped me right away. The help and support is amazing and they even followed-up to make sure everything was good. Great and friendly customer service!!!
Works great! You activate it and forget about it until you need it. And then it just comes in to save the situation! I would recommend it to all fellow developers.
Great App! Easy to install. No energy wasted to install. Ease of use. Rest easy as you can have full confidence that your Shopify-Shop will be backed up properly. DWCTEK
My store has been using this app for over 2 years now and has proved vital when themes or products have gone wrong. Highly recommend!
Thank you! We're proud to have been a part of your journey.
-- UPDATE --
Just after posting my review, the customer support contacting me directly apologizing and explaining why they could not add metafields due to the limitation the Shopify API has and to my surprise they gladly offered me a deal to suit my needs.
They seem they want to listen to customers as I got an email from the product manager who wants to know my thoughts about the pricing.
I am now a happy customer and I can't thank enough Sarah and how helpful she has been! Best customer service I've seen in a while!
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Not used the backup yet but the app is nicely done. I rated 3 stars because of the greedy pricing, doesn't even includes metafields unless you pay $99/month, that should be included even for small business and pricing based on the number of products...
All those apps that make you pay per products make me want to use WordPress where plugins are the same price whether you have 10 or 10000 products...
I made a huge bulk editing mistake; my site's life was saved by Rewind. The experience was so far reaching that it would have taken an excessive amount of time to restore had it not been for this app. Would not be without it.
Happy to hear we were able to help out and get your site back up and running in no time :)