Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

Edited October 10, 2018

We've had Rewind installed since 2016 & thankfully have never needed to use it until today!

One of the team accidentally deleted a ton of variants after thinking they'd created a duplicate while being distracted (welcome to juggling 100 tasks in a small biz). Ouch.

But no issue, Rewind jumped straight on it & brought all that data back!

Right now, I freaking love you guys! Thank you!

Well worth the investment for times just like these.

Posted Protein
United Kingdom
Over 2 years using the app
February 13, 2018

It has been a pleasure to use this product for backups and recovery, it is well designed and the support has been exceptionally good. The zip file export (requested through a request to rewind support at this time) is the secret sauce for us— the image export which is part of the zip file has been invaluable.

Clocksavant
United States
Over 2 years using the app
September 17, 2018

Great app. Super easy to use and does exactly what we needed. I can't believe you offer an app this great for free. Thanks, Rewind!

Bling By Bates
United States
Over 2 years using the app
October 4, 2018

A perfect product that you need. Get it and save lots of headaches later.

Gift Wrap Labs
United States
Over 2 years using the app
March 4, 2019

This is a must have app. I was worried about the security or stability of my store, especially since I used non-Shopify in-built theme and made lots of customization to the codes. This helps to give a peace of mind.

www.artatler.com, art marketplace & gallery, Asia.

Artatler
Singapore
Over 2 years using the app
April 7, 2016

Up to date, I am really satisfied, although I have not had the chance to use it yet (which is what we want, of course!). But the app seems to be really good, it looks really easy to use and the site is uptaded frequently, and you do not have to think of doing it (contrary to my previous sotre, which I had to do it myself). The support seems great and they seem to be there if we have a problem or when the time comes to use this app. For the price, I found it amazing !

Natur Aux Pattes
Canada
Over 2 years using the app
January 22, 2018

A must have:
Even if you are very careful, that you back up your theme manually before installing apps or updating code to your theme files, even if you are very careful when you bulk edit your products, there will always be this one time when something goes wrong and you can't go back. When this happen, this will app will save you hours of work.

La Boutique Moso
France
Over 2 years using the app
Edited July 10, 2020

I purchased this app an hour before I had a complete disaster and lost my entire website! It is possibly the greatest purchase and timing of anything I have ever bought.. Now I can sleep well and relax haha! Great customer service too. While thanks to the app all was resolved they were quick to offer their assistance.

Harding Gomez
United Kingdom
Over 2 years using the app
Rewind replied July 22, 2020

Oh my goodness, that's incredible timing! So glad we were able to help out.

June 27, 2015

Does exactly what it says - and their support is fantastic. Get this app, already!

Green Baby Planet
United States
Over 2 years using the app
May 24, 2017

Thank you Mike for the opportunity to review your App, sorry I had not gotten to this sooner. In all sincerity and from a logical business perspective it is not in the best interests of anyone not to backup their many hours of labour. This App does a great job of it with many options to specifically pin point one item rather than forcing a complete restore.
All the very best and God bless

Peace River Filtration
Australia
Over 2 years using the app