Reviews (1,029)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its comprehensive data protection, automatically backing up crucial store data like products and themes. They appreciate the ability to restore specific items or entire store versions, and the convenience of receiving backup summaries via email. The app is noted for its seamless integration, user-friendly interface, and reliable performance. Customer support is also a highlight, with responsive and helpful service available even on weekends, enhancing merchant trust and satisfaction. Merchants frequently describe the app as a "lifesaver," essential for securing data with an easily restorable backup solution. Positive experiences with the support team, including notable mentions of individuals, further underscore the app's value.

March 4, 2019

This is a must have app. I was worried about the security or stability of my store, especially since I used non-Shopify in-built theme and made lots of customization to the codes. This helps to give a peace of mind.

www.artatler.com, art marketplace & gallery, Asia.

Artatler
Singapore
Over 2 years using the app
April 7, 2016

Up to date, I am really satisfied, although I have not had the chance to use it yet (which is what we want, of course!). But the app seems to be really good, it looks really easy to use and the site is uptaded frequently, and you do not have to think of doing it (contrary to my previous sotre, which I had to do it myself). The support seems great and they seem to be there if we have a problem or when the time comes to use this app. For the price, I found it amazing !

Natur Aux Pattes
Canada
Over 2 years using the app
January 22, 2018

A must have:
Even if you are very careful, that you back up your theme manually before installing apps or updating code to your theme files, even if you are very careful when you bulk edit your products, there will always be this one time when something goes wrong and you can't go back. When this happen, this will app will save you hours of work.

La Boutique Moso
France
Over 2 years using the app
Edited July 10, 2020

I purchased this app an hour before I had a complete disaster and lost my entire website! It is possibly the greatest purchase and timing of anything I have ever bought.. Now I can sleep well and relax haha! Great customer service too. While thanks to the app all was resolved they were quick to offer their assistance.

Harding Gomez
United Kingdom
Over 2 years using the app
Rewind replied July 22, 2020

Oh my goodness, that's incredible timing! So glad we were able to help out.

June 27, 2015

Does exactly what it says - and their support is fantastic. Get this app, already!

Green Baby Planet
United States
Over 2 years using the app
May 24, 2017

Thank you Mike for the opportunity to review your App, sorry I had not gotten to this sooner. In all sincerity and from a logical business perspective it is not in the best interests of anyone not to backup their many hours of labour. This App does a great job of it with many options to specifically pin point one item rather than forcing a complete restore.
All the very best and God bless

Peace River Filtration
Australia
Over 2 years using the app
Edited October 15, 2018

Hey Mike! Rewind saved my ass today! While working on a major home page update I accidentally deleted some obscure Facebook code that I had no idea where I originally got it. Would have taken me hours to fix the problem. BUT rewind enabled me to get a home page copy of a week before, and fixed my error in five minutes -- versus 5 hours. Was I ever glad I am paying for the rewind! tnx, Dana, webmaster (aka webslave) :D

Yokodana Kimono
United States
Over 2 years using the app
March 25, 2017

$5 / month for peace of mind? totally worth it!

Familia Indo
Indonesia
Over 2 years using the app
June 19, 2019

Excellent app. Does it's important work in the background with no effort on my part. Offers a great degree of protection with little or no time spent.

Gold & Silver Designer
United States
Over 2 years using the app
October 27, 2017

I've never needed to use this, so I can't comment on this app's reliability but I'm happy that it didn't weigh down my pages or slow down my website. And it's reassuring to know that everything is backed up in case something happens.

Mixxci
United States
Over 2 years using the app