Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

September 17, 2017

Great product and Service. This has been a great find which is very simple to use and gives peace of mind.

Sex Toy Au
Australia
12 months using the app
Edited July 3, 2018

Fantastic app, highly recommend. Has saved my business on a number of occasions. Get it for peace of mind!

Nappy Bags
Australia
12 months using the app
June 6, 2017

Haven't had to restore anything yet but I receive weekly reports from Rewind with a backup summary which is great. Submitted a query and received reply back same day. So far so good.

Dozze
Australia
12 months using the app
March 13, 2019

I am using Rewind to help me with the Backups of my store. Rather than downloading files from Shopify. I wish they had an option on how often you wanted it to run.

FaeLight Market
United States
12 months using the app
August 29, 2018

I found this app very easy to install which was great, the step by step tips were very helpful. I would definitely recommend this app.

Asg Educational Resources
Australia
12 months using the app
September 10, 2021

The app you hope you never have to use! Set up is seamless and you can access your regular backups whenever. As Kurt Elster would say, this is the first app you should ever install on your store.

701 Hoodies
United States
12 months using the app
Rewind replied September 21, 2021

Thanks for the kind words and we're glad to hear you've found Kurt – he's one of the best people in the Shopify ecosystem!

April 30, 2020

Great app, simple to use and just works. The support team are great and friendly too. This app is a must have for any store. If you don't have it then one day you will really wish you did. Thank you for your app and thank you for reading my review.

Puglia Pools
Italy
12 months using the app
Rewind replied May 1, 2020

So glad to hear that! We take pride in our customer support, and in providing the best backup app for Shopify merchants. Thank you for the kind review :)

November 11, 2016

Installation was easy. Haven't had the chance to use it and I hope I never will.

Geekyget
Singapore
12 months using the app
July 13, 2016

Thousands of hours put into my store, I cant afford to lose it. www.bvsydney.com

Black Velvet Sydney
Australia
12 months using the app
March 29, 2017

This program is a lifesaver, wouldn't want to be without it!

Matriarch Perfumes
United States
11 months using the app