Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

March 25, 2018

Works great so far, ver happy with this app!

Jeffads
France
About 1 year using the app
January 7, 2019

I am very forgetful when it comes to backing up my files. Knowing that my store is backed up automatically every day is a comfort to me. I can spend my valuable time working on my store knowing that backups are created automatically. Thank you, Rewind Backups.

My Favorite Gift Shoppe LLC
United States
About 1 year using the app
September 16, 2018

Be aware of this app. I have subscribed with the Growth plan $5/month for a while. However it didn't notify me and just silently increased the fee to $49. Check your apps constantly to avoid extra changes.

BetterChoice
Taiwan
About 1 year using the app
Rewind replied July 29, 2019

Thanks for your review of Rewind. We do ask that customers be on the right plan for stores of their size, however it's not possible for us to silently increase the fee to $49 / month - all charges for Rewind have to be approved as they go through your Shopify invoice.

In addition to this, we have a simple and fair refund policy - if you're not happy with the service, just email us and we'll refund your monthly charge. We're focused on making a great service that people love - if that's not the case for you please let us know.

November 4, 2017

We'd been winging it without backups for most of a year. After another app deleted our inventory (making for a horrible hour or so madly adding everything back), we installed Rewind. Fortunately, we haven't had to use it as yet, but the peace of mind just knowing it's there should it be needed, is very welcome.

Ecoture 2
Australia
About 1 year using the app
January 19, 2017

Seamless and easy to implement. We now have a piece of mind knowing our data is backed up.

Touchdolls Pxs
United States
About 1 year using the app
February 26, 2017

Great way to achieve peace of mind. I am about to upload a new theme, and also had a VA working on adding additional products into my site. Rewind gave me peace of mind during this process that I could always retrieve my store during new themes, product uploads, etc.

Scopesonline
Australia
About 1 year using the app
September 28, 2020

Rewind Backup is a great app. This also provides amazing customer service. Thank you, Annie <3 I recommend this.

RedButterfly by Omaris
United States
About 1 year using the app
Rewind replied October 1, 2020

Annie is an absolute star and we're proud to have the support team that we do! Best in the biz. Thanks for taking the time to write a review.

November 5, 2018

A had a problem. Rewinded the theme and presto all back to normal. Highly recommended. A life saver.

Vinyl Revival
Australia
About 1 year using the app
June 14, 2018

Great app, the free package is perfect for us - install is super easy and works perfectly!

Groom Corner
Ireland
About 1 year using the app
March 30, 2021

Easy to setup, works perfectly and backs up all essential and critical information needed in case of human error or failure.

SearchFindOrder
Canada
About 1 year using the app
Rewind replied May 5, 2021

well said!