Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

Edited July 20, 2020

Really nice app to have on your store, gives a lot of peace of mind to know that if you accidentally delete anything you can get it back with 2 clicks of a button.Cheap and simple to use, support is also very fast to respond which is great, I do recommend it

GloryDeal
Spain
About 2 months using the app
Rewind replied July 22, 2020

Thank you! We take pride in our support team.

Edited June 19, 2019

Love it! User friendly and much peace of mind knowing all my hard work is backed up and easy to restore! A must have!

Sunnybrook Gardens Ltd
United States
About 2 months using the app
August 24, 2018

Unfortunately I didn't make a duplicate of my site and started making all kinds of changes, unwanted changes, so I had to use Rewind and go back in time... fortunately, it worked perfectly! Very easy to do, only took a half hour, and had to tweek just a couple of things. Other than that, presto, my site was back to normal. Rewind is awesome to have, not only for continual backups but for those big-time mess-ups! Would certainly recommend.

5d Vibe
United States
About 2 months using the app
December 28, 2017

Great app. Does what it says, great support, easy to use, and essential for any store. Highly recommended.

Survivor Man
Australia
About 2 months using the app
August 1, 2018

Easy and quick to install. Happy to know that if something happens we have a backup and don't have to recreate our site.

Studwelderaccessories
United States
About 2 months using the app
December 20, 2016

Regular and Reliable solution for www.209lebanesewine.com

P209
Lebanon
About 2 months using the app
May 13, 2017

Easy to use, robust, and great reporting features. Nicely done.

High Voltage Detox
United States
About 2 months using the app
April 7, 2019

Easy to use and install - works right away - nice customer service - fortunately I have not needed the backup restore yet and hope that stays that way - but it gives me a good feeling to be protected in the worst case. I can only recommend it! Thanks for the great tool :)

SYNO Schmuck-Design
Germany
About 2 months using the app
December 19, 2016

Best app. It helped us a lot many times to regain our previous backed-up work. Highly recommend it for every store.

Dealsleague
Canada
About 2 months using the app
November 17, 2016

We are a brick and mortar store primarily. We have thousands of products listed on our Shopify store. The issue is that online sales are a very small percentage of our sales. So spending must be scaled appropriately. We are overall pleased with Shopify and the list of plugins we are using. That being said, we find that the rates for Rewind are out of scale with the benefit of the service. It is the most expensive plugin we use, but not the most critical. We have to use the pro plan which is 39 USD/mth. Does storage really cost that much guys? No it doesn't. We will be suspending the service and waiting for a more affordable service that is surely to arrive. ie: We subscribe to one Terabyte of storage with Apple for only $3.99 a month. We would be be back in a flash if our plan dropped to less than $10/mth.

Twiggz
Canada
About 2 months using the app
Rewind replied July 29, 2019

Thanks for the review. Although it was posted in 2016, we thought we'd let everyone know that we're always testing our pricing, and have less expensive plans now than when we launched in 2015.

Apple provide file storage only. Rewind is constantly updating the service to be able to rewind items successfully - Shopify's API is constantly changing, and keeping up with those changes is expensive and time consuming. (Apple also has hundreds of millions of users - you're comparing the price of a service provided by a small business to one of the world's largest companies.)