Rewind Backups

A very good shopify backup service for all objects: products, customers, metafields etc. Peace of mind. Good UI to review the data in different versions of a product. the ability to restore individual products and versions which is a lot of control. Easy to set up. Sales person met with us to run through features. Looking forward to using the monitoring, but we have not yet. Great feature package. We are on the plan that has Staging and monitoring, above base level. Customer service was responsive and very helpful, with one misunderstanding which we sorted out, and a problem with not operating in Australian time zone for business hours. I think premium gives you 24h.

minus one star for - confusing documentation and process for backing up and restoring product metafields. This might seem like an edge case, but it was the first thing we wanted to restore, and we found it was hard. It was also the ingredients data for our products, so important. It needs to be restored manually, there is no way to see what Rewind have before you restore it to production. You can't restore versions with the Staging feature. The product restore UI is missing a few fields which may be important when deciding. Compared with other shopify apps that do import/export, Rewind is a bit of a black box, you can't see the data they have. obviously other apps are much harder to use.

5 stars for this. Free me from worrying about lossing my hard work. It's easy to use and it takes just a few minutes to set it

One of the worst backup app, Hard to navigate, to do everything you need to contact support, which is never available. They respond you in 2-3 days. Even to export your backup data you need to contact support, Highly disappointed.

So far so good. Works smoothly and is trouble free.

We have recently started using Rewind. The app is very convenient to use and the after-sales and customer service is great!

I lost all of my blogs about 2 months ago, with just the click of the wrong button. I found out about Rewind and they took the time to help me figure out how to recover many of the blogs that everyone else said could never be recovered. Rewind is now backing up all of my work and I don't have to worry about losing any of them again. THANK YOU! Rewind!

Why Shopify does NOT include a back-up for everything I will never understand, but Rewind helps with that peace of mind! Working for months on the new site and then having a set back made this app a must have for us. Thanks! www.carterandholmes.com

Simple to use. Extremely responsive. We're glad to have access to such reliable partners of Shopify! Inspired by this community and the resources here!

This is a must have. I have already used it once for a simple task of restoring information on 1000+ products that was overwritten, which would've taken me hours to re enter manually. It's great to know that if anything goes wrong with the function of your website, all you have to do is rewind it to before it happened.

Great app. Easy to use. Love the peace of mind that our site is backed up regularly and effortlessly.