Reviews (1,026)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its reliable data backup capabilities, which secure critical store data like products, themes, and collections, and offer easy restoration to minimize downtime and revenue loss. Its user-friendly interface and seamless Shopify integration make it accessible for non-technical users. Features like staging and monitoring provide enhanced control over data. The customer support is noted for its responsiveness, with fast service available even on weekends, and positive interactions with team members enhancing the support experience. Regular updates and proactive communication from the team also boost merchant satisfaction.

January 23, 2019

Great app for our store, love the weekly report that is emailed. Very easy to use, love the fact that deleted items are retained for 7 days.

Gregorian Rugs
United States
About 1 month using the app
May 19, 2022

The product is exceptionally easy to use and it gives you peace of mind. All questions are answered promptly. We are happy to have this up and running.

BCS Europe Wholesale
United States
About 1 month using the app
July 20, 2019

Had to reboot my entire store after I messed something up. Worked great! I highly recommend Rewind Backups!

TheMindGardens
United States
About 1 month using the app
Rewind replied July 25, 2019

Love to hear that we were able to help you out! Thanks for leaving a review + recommending Rewind :)

January 13, 2022

I've had a great experience using Rewind so far! It's nice to know that if something goes wrong with our site all of our info is backed up somewhere.

Shahla Karimi
United States
About 1 month using the app
May 12, 2018

The suport is pretty good and fast. But at $60 per year (or $300 over 5 years) its quite an expensive solution. (especially when you can do this basically for free on any wordpress site). But will keep it for now.... start running multiple sites and your bill is quite huge.

Should be priced MUCH better, otherwise cant complain about the app.

Rugged Motorbike Jeans
United Kingdom
About 1 month using the app
September 25, 2018

The Best Discounting
United States
About 1 month using the app
Edited February 19, 2019

It give us great peace of mind that our data is backed up. The system works really well, and that at no cost. We have had a small problem, when just started, with no back-up. It cost us several hours to get back online. Rewind shall prevent that. Too bad they don't offer online chat yet.

E-quipment
Netherlands
About 1 month using the app
Edited March 1, 2019

Amazing Rewind App. My products back up every week. 5 Stars and 2 Thumbs up for Rewind Team, Cheers

DCBIKES
Singapore
About 1 month using the app
February 8, 2022

The support team was great. They responded very quickly and gave me the information that I needed. I'm glad that I chose Rewind Backups for our store.

Natural Health Heals
United States
About 1 month using the app
July 18, 2018

This is a really great app. Its fast and easy to use

Ezlites Com
Canada
About 1 month using the app