Reviews (1,033)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust backup capabilities, emphasizing its automatic feature that secures critical data like products, themes, and customer information. They appreciate the quick restoration options that minimize downtime, enhancing business continuity. The app is noted for its user-friendly operation and seamless background functionality, allowing merchants to focus on core activities. Support is frequently praised for responsiveness and effectiveness, often providing help outside standard business hours. Merchants view it as a worthwhile investment for risk mitigation and peace of mind.

December 19, 2016

Best app. It helped us a lot many times to regain our previous backed-up work. Highly recommend it for every store.

Dealsleague
Canada
About 2 months using the app
November 17, 2016

We are a brick and mortar store primarily. We have thousands of products listed on our Shopify store. The issue is that online sales are a very small percentage of our sales. So spending must be scaled appropriately. We are overall pleased with Shopify and the list of plugins we are using. That being said, we find that the rates for Rewind are out of scale with the benefit of the service. It is the most expensive plugin we use, but not the most critical. We have to use the pro plan which is 39 USD/mth. Does storage really cost that much guys? No it doesn't. We will be suspending the service and waiting for a more affordable service that is surely to arrive. ie: We subscribe to one Terabyte of storage with Apple for only $3.99 a month. We would be be back in a flash if our plan dropped to less than $10/mth.

Twiggz
Canada
About 2 months using the app
Rewind replied July 29, 2019

Thanks for the review. Although it was posted in 2016, we thought we'd let everyone know that we're always testing our pricing, and have less expensive plans now than when we launched in 2015.

Apple provide file storage only. Rewind is constantly updating the service to be able to rewind items successfully - Shopify's API is constantly changing, and keeping up with those changes is expensive and time consuming. (Apple also has hundreds of millions of users - you're comparing the price of a service provided by a small business to one of the world's largest companies.)

November 30, 2018

5 stars for this. Free me from worrying about lossing my hard work. It's easy to use and it takes just a few minutes to set it

Addict To Deal
United States
About 2 months using the app
November 30, 2016

So far so good. Works smoothly and is trouble free.

Snogear
United States
About 2 months using the app
November 21, 2016

I lost all of my blogs about 2 months ago, with just the click of the wrong button. I found out about Rewind and they took the time to help me figure out how to recover many of the blogs that everyone else said could never be recovered. Rewind is now backing up all of my work and I don't have to worry about losing any of them again. THANK YOU! Rewind!

Yellowhousebookrental
United States
About 2 months using the app
February 4, 2020

Why Shopify does NOT include a back-up for everything I will never understand, but Rewind helps with that peace of mind! Working for months on the new site and then having a set back made this app a must have for us. Thanks! www.carterandholmes.com

Carter and Holmes Orchids
United States
About 2 months using the app
Rewind replied February 6, 2020

It's a common myth that cloud platforms have backups that are accessible to their users. Unfortunately, most people learn that the hard way. We're glad to hear we were able to give you peace of mind during your new build - it looks great!

March 25, 2018

Simple to use. Extremely responsive. We're glad to have access to such reliable partners of Shopify! Inspired by this community and the resources here!

Mercurymosaics
United States
About 2 months using the app
May 18, 2020

This is a must have. I have already used it once for a simple task of restoring information on 1000+ products that was overwritten, which would've taken me hours to re enter manually. It's great to know that if anything goes wrong with the function of your website, all you have to do is rewind it to before it happened.

Blighty's British Store
Canada
About 2 months using the app
Rewind replied May 22, 2020

Sorry to hear that so many products were overwritten, but we're so happy Rewind was able to help out! Thank you for writing a review :)

May 8, 2017

Great app. Easy to use. Love the peace of mind that our site is backed up regularly and effortlessly.

Custom Newell Posts
Canada
About 2 months using the app
October 11, 2017

Love this app. Nearly destroyed my store by messing with the code and this saved me.

Zeroathlete
United States
About 2 months using the app