Reviews (846)

Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy installation and user-friendly interface, which enhances customer interactions and increases inquiries and conversions. It features customizable contact forms, Facebook Live Chat, and promotional tools like promo bars and social buttons, all integrating smoothly with services like Mailchimp. The app is lightweight and reliable, maintaining website speed and stability, and offers responsive support for any issues. It also improves the professional look of websites and is mobile responsive, ensuring functionality across devices. The free version meets basic needs, with premium options available for advanced requirements.

March 25, 2017

Zotabox is a complete package-great tools for my store and easy to set up.

Snugsex
Australia
3 months using the app
November 27, 2017

Great app, easy to use and navigate through all of the features. Love it so far!

Dizzydizzigns
Bulgaria
3 months using the app
April 11, 2018

Very easy to use, fast set up, zero problems.

Saferlife
Lithuania
3 months using the app
September 8, 2018

simple to set up with easy instructions how to integrate it into your shopify store. and it's free.

Beach City
United Arab Emirates
3 months using the app
January 7, 2018

So satisfied of the app ! Easy to use, easy to custom !

Ellegging
France
3 months using the app
February 16, 2017

best experience, you helping a lot, this make my work easier

Kangaroo Pocket
United States
3 months using the app
April 11, 2017

I Love it, Easy to use. Straight to the point.

Hello Bee A U Tiful
United States
3 months using the app
April 25, 2019

Have been using the contact form with seldom issue, but recently wanted to try out some of the premium options so set up with a free trial and tried them out, found the IP addresses with contact form submissions didn't work so cancelled my free trial of the plan that offered this and have still been charged $9.99.

Southshore Adornments
United Kingdom
Almost 6 years using the app
Zotabox replied April 25, 2019

Hi, Zotabox has no power to charge merchants without their permission. Also Shopify bills merchants on our behalf (after the merchant has given their permission to be automatically charged at the end of the trial period).

That said, we have a very liberal refund policy that if anyone feels they shouldn't have paid we offer a full refund of their last payment.

We have just given you a full refund.

What issues did you have with 'ip addresses'? We have not heard of this before with 10,000's of merchants. You can contact us directly at customerservice@zotabox.com and we can resolve this issue for you.

We see you are a long time customer of Zotabox and we hope our tools have resulted in sales for your store (and money in your pocket).

We hope you will update your review to not mislead other merchants.

We wish you the best with your online store.

Thank you

September 27, 2017

Super easy to use and customize, and lots of great tools in one place without having to download too many apps.

Trendy Baby Boy Clothes
United States
3 months using the app
October 6, 2016

I've been looking for this app for weeks, i just didn't exactly know what i was looking for! Easy to use, lots of great options. Thanks!
www.dappergeekusa.com

Dapper Geek Usa
United States
About 7 years using the app