Overall rating
4.7
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and easy to install, with a variety of customization options. They appreciate its professional appearance and additional features such as the Facebook messenger support box. The app is praised for enhancing customer engagement and performing well on mobile devices. Many are satisfied with the free version and commend the customer service, with some considering upgrading to the premium version.

Edited May 21, 2019

used the app for years for free email box and social buttons, now they want $9.99 its been deleted, the features i used are free on shopify
nothing special on the premium the usual c class website pop till you drop ups

United States
9 days using the app
Zotabox replied May 21, 2019

Hi, we are a bit perplexed since you used our app for years. You may continue to use the free version for free. We have to pay our developers and rent etc that is why we need a premium version. As a business owner, we hope you understand.

We wish you success with your online store.

February 22, 2019

So far, it has been extremely beginner friendly! I am not a coder at all but it was very easy applying it to my website so far I love it.

Muva Mel’s
United States
9 days using the app
August 30, 2016

Great contact form! I love the ability to customize the colors. :)
www.beadbrilliant.com

Bead Brilliant
United States
About 7 hours using the app
November 20, 2016

I really like this contact form. It is FREE...so the price is right. I love how simple it was to install and set up. They give you lots of great options, but my favorite is the ability to put a photo image behind your contact form....no other contact form that I found in the shopify app store has this feature. I sell children't fabric and this feature lets me customize the form to my shop. It really looks like it belongs. LOVE IT! The forms function is great, too. I can set this up to come to my personal email (the customer never sees my email address) and then I can reply directly to them. NICE! Highly recommend. If you want to see how this looks, visit my shop and click on the "Contact Us" at the top

Quilt Girls
United States
About 7 hours using the app
Edited September 18, 2018

Easy Contact Form offers a lot of options: popups, sliders, banners, promo boxes etc making it good value. The customisable email newsletter has been a good one, enabling me to add a photo behind the signup form, attracting twice as many signups as my previous one with Justuno in the same time it's been uploaded and live.
However.... I am not especially thrilled with the Contact Us section.
Because I run an event business, I need to see the customer name and date of the event as a subject line in my inbox to make it easy to see and file.
It seems Easy Contact Form can manage only the person's name as a subject title for my inbox which is not great when I'm paying extra for the Premium monthly level. So three stars from me until this is fixed.

My Event Decor
Australia
8 days using the app
September 28, 2017

On test, no emails received????

Bags And Accessories Net
United Kingdom
7 days using the app
April 20, 2017

Really happy with this one for our new store www.oliviasloft.com. Unlike another one we looked at,there is no code. Simple to install.

Olivias Loft
Canada
About 6 hours using the app
January 28, 2019

This is a very helpful app, easy to setting up and helpful for any customer who comes to my store. could upload a video step by step to make even more easier.

The White Puppy
United Kingdom
5 days using the app
October 13, 2016

Easy to use, simple navigation and makes creating a contact form super simple.

Dog Collar Express
United States
5 days using the app
February 10, 2016

Excellent App! Easy to install and activate. Had a Contact Form up and running within minutes. Thank you!!!

John
HorseshoeCrosses.com

Horseshoe Crosses
United States
About 5 hours using the app