Overall rating Based on 111 reviews
Burmese Cat World
Am still learning the details of what the app can do - some bits a little confusing but the support is excellent - quick,friendly and efficient. My experience so far is that the app is an excellent investment.
Serendipity Creations by Dace
This is a fantastic app; Jess was such a blessing! She answered my first email and stayed with me throughout the whole experience. Between my regular
40 hours a week job and the time
difference between our locations, it took several days to come to a solution. The questions, possible solutions, and instructions were always professional and crystal clear. Everything is perfect
now, and I was able to open my store.
SQUEE! So excited! Thank you doesn't even come close to how grateful I am
Thanks so much for your feedback! We're really happy we were able to find a solution for you.
The Cornish Bed Company
Excellent app, which we have used on multiple editions of our website.
The development team went the extra mile to help migrate the settings across the website and nothing has been too much trouble.
Definitely recommend Better Shipping.
Uniquely Yours Down Under
We've been using this app now for several months and really can't fault it.
We have some very complicated shipping rules, which no other app has been able to handle. Peter helped us set it up, which did take several hours and emails to do, but we got there in the end and have been using it ever since.
The only issue we had, which was not really an app fault. If you add new products to your store (which we do often), you need to remember to go in to the app and add them to your rates.
5 Stars Pete & Jess. Fantastic app
A great app that allows us to organise shipping prices per product instead of weight or size. Their email support is brilliant and they were prompt with replies and went out of their way to make shipping rules work for our particular requirements. Highly recommended.
After signing up for the free trial and not using it, a couple charges came out before we noticed it. Upon emailing the app, they worked with shopify to refund our charges. Great customer service and attention to this issue. If anyone needs to cancel their free trial before being charged, simply uninstall the app or contact the app dev if charges do come out.
We’re sorry to hear that there has been an issue with your billing! To cancel your free trial, you simply need to uninstall the app. We've reached out to both you privately and Shopify on your behalf to resolve the issue. Please note that we follow the Shopify standard billing cycle (https://help.shopify.com/en/manual/your-account/manage-billing/your-invoice/apps).
Little Gem Moments
This app is amazing. I have some pretty complicated shipping requirements and this is the only app I have found able to meet them all. Well worth the money for the service it provides and the support is genuinely the best of any app I've ever used. Will be recommending this app to everyone I know. Thanks so much guys!
I just started using the APP and I love it! We utilize multiple print on demand companies as well as have in house printing. Is supper easy to figure out and if you get stuck the instructions provided are easy to follow. I was loosing money on shipping with the APP I had prior, there where to many sell points and it couldn't handle it
This is an outstanding app. It does everything we were looking for and the support team are first class. I would highly recommend this app if you are looking to do anything custom with your shipping rates
Better Shipping assisted us in doing some very customized and complex shipping rates. The customer service is top-notch, especially when trying to implement such complex solutions.