Better Shipping , 167 reviews

Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust customization of shipping rates and rules per product and location. It's praised for handling complex shipping requirements, including tiered rates and restrictions, and for solving shipping limitations. The app is user-friendly, easy to set up, and can manage a large number of products. It's appreciated for increasing profits by allowing individual shipping rates and for its ability to restrict shipping to specific areas. Merchants find it worth the price and commend the customer support team for their prompt and detailed responses.

February 3, 2021

We dowloaded this app as we were not able to split the UK in smaller sections via Shopify. Peter was really helpful in helping set this up with me, once you get the hang of it, the app is really simple to use and there are not many steps unlike some other apps we had tried. All the customer service was really quick replies too, so I would definitely recommend them!

Oddballs
United Kingdom
13 days using the app
January 17, 2018

Best app I have found so far for shipping tier rates in different parts of the world. Easy to navigate through and use.
Excellent customer support.

Versatile Zing
United States
13 days using the app
Edited April 3, 2019

If you are in need of a shipping app that can handle multiple, complex scenarios, this is the one. And you will not find better support (Jess is phenomenal!) I give Better Shipping an A+!

CMWL
United States
12 days using the app
December 16, 2021

This is a great app. It's given us a neat workaround for a tricky little issue with our shipping rules, and it's capable of doing a whole lot more besides. Really good help and resources inside the app, and great support from the developers too. They replied very promptly to messages and guided me step-by-step through what I needed to do. Very happy and would certainly recommend if you need a shipping solution for your Shopify store.

St Columba Larder
United Kingdom
9 days using the app
March 21, 2023

Just got the Better Shipping app last week and had incredible, prompt support from Peter in getting everything set up the way I needed

Looks to be all good so far :)

Revivify Health
Australia
6 days using the app
April 11, 2018

Great app and amazing customer service! Thanks Peter!

Moroccanpooch
Canada
6 days using the app
Edited September 5, 2017

Very helpful customer service. It was a delight to better understand the capabilities of Better Shipping.

Elaine Gleason Studio
United States
5 days using the app
November 13, 2018

Excellent customer support. They are extremely patient on our series of inquiries and walked us through step by step instruction!!

XLARGE®
United States
4 days using the app
April 18, 2020

Excellent App and support. Peter helped me to set up the shipping rates very quickly, which solved all my shipping problems. Highly recommended 10 out of 10!

Decor Express Ltd
United Kingdom
4 days using the app
April 2, 2015

Very happy with the quality of the work and the fast and efficient set up. Thanks a LOT.

Gasoline
United States
3 days using the app