Bing Shopping

The feed was including sold out items, and I could not see how to exclude anything. Christopher has gone above and beyond to fix the issues. Due to the outstanding customer service I changed it to 4 stars and will continue my subscription to give it another month to work. I'll revise the rating to 5 stars if sales result from it.

It is an easy use app if you don't have too many products, But it's so tricky that you can't find a place to cancel your plans. This is too bad and makes me feel unsafe to use it. That's why I will uninstall it and maybe use other Apps.

installed this app and was told they would set it up for me. i expected to have a discussion as to what i wanted to promote, where and budget....no questions asked. I wasted $80 on adds to a market i could not even ship my products to. i pointed this out to and requested some of this money be refunded...no one took responsibility so i cancelled my account. will find another way of advertising on Bing.

thanks for your response i have made contact on your website.

Thank you Chris for reviewing my case and agreeing to refund. Much appreciated.

It is a very helpful app to attract new customers. Especially thanks for Christopher and his team helping me to set up the app. Definitely recommend to stores who wants to promote their website through bing and bing ads.

Great support from Christopher, I really had no clue how to set up a campaign. You were very helpful and patient with me as well. Thanks

Better customer service than most apps I pay a lot more for. Christopher and the team are outstanding, knowledgeable, patient, and looking out for my best interest. Nothing but good things to say- absolutely worth trying it out. You've nothing to lose and so much to gain. A+++

Excellent customer service! I wasn't sure if I installed everything correctly so I emailed them and they double checked and installed everything properly for me! We love Bing Shopping @ sajnaturalbeauty.com

Very simple to setup and get running with Bing shopping (Almost identical to the Google shopping app) The dev team is incredibly helpful and willing to assist in making the app and your campaigns work for you. Would highly recommend if you're wanting to see if Bing will make another sales channel for you.

Nothing but a huge headache. The reason why most reviews pertain to support is because you need support just to sign up for Bing stuff.

First problem was the fact their system claimed my bank debit card was pre-paid, which they don't support. I did try to use a pre-paid first but then entered my debit card details when that failed and get the same message. Cleared cookies and tried a different browser. Talked to support and they said they would forward it to the engineers.

Ok I'll just pass on that for now. I'll set up my store. Store description...."The store description cannot contain invalid characters" Ok, maybe they are talking about the hyphen. Remove hyphen. "The store description cannot contain invalid characters." What invalid characters? It's letters and commas. Let's try to remove the commas? Seriously. "The store description cannot contain invalid characters." It's nothing but LETTERS.

At the top of the page is says my country isn't supported because I haven't entered payment details, or I should say they wouldn't let me enter payment details. I go back into my account and switch from post-pay to pre-pay. Now I have Palpal as an option? Easy right? Nope.

After getting directed to Paypal and accepting the Microsoft authorization I get send back to Bing with a message that says "We were not able to add your PayPal account as a payment method. Please make sure that the information you entered is correct."

If Bing wants people to actually use their services they might want to look at making their services usable. Every step of the way it's some error message that doesn't make sense. An error you can't get past on your own. Signing up for Google Adwords was a walk in the park and Google is about as anally retentive as it gets.

Awesome customer service. They helped me every step of the way to get my account up and running. They even email you with awesome tips to make the most out of your Bing Shopping campaigns. One of the most helpful companies I have ever dealt with on Shopify!