Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive design, comprehensive features, and ease of use in tracking affiliate sales and processing payments. They value its customization options, multiple payout methods, and suitability for businesses of all sizes. The app's customer service is praised for its responsiveness and efficiency. Merchants also highlight its customer relationship management and financial analytics capabilities, considering it a good value due to its reasonable pricing and powerful functionalities.

October 27, 2023

Great customer support spoke with Quinn and she was a great. Help! Thank you

DRINK GALACTIC
United States
4 months using the app
January 4, 2024

The service is excellent. Friendly and quick to respond!

Sleepology Mattress Shop
United States
About 1 hour using the app
October 5, 2023

I want to express my utmost satisfaction with BixGrow. The speed of response, continuous improvement, and exceptional customer support through the chat feature have truly impressed me.

One instance that stands out is when I encountered a critical issue that needed immediate attention. I reached out to their support team via chat, and I was pleasantly surprised by the level of dedication from the development team. They managed to resolve the issue on the same day, and their commitment to finding a solution was remarkable.

The responsiveness of the application and the constant evolution of its features have made it an essential tool in my daily routine. Knowing that I can rely on the support team to provide quick and effective solutions is a huge relief.

I want to extend my gratitude to the entire team behind this app for their outstanding work and exceptional customer service. Keep up the fantastic work!

doozysports
Brazil
11 months using the app
BixGrow replied October 20, 2023

Thank you for your heartfelt feedback, we're thrilled to hear that! If you ever have more questions or need further assistance, please feel free to reach out to us at support@bixgrow.com. We're here to ensure your experience remains exceptional and efficient. Your kind words are truly motivating, and we'll continue to deliver excellent service and features!

October 23, 2023

At Wayzn.com we use the app for both affiliate and refer-a-friend. It is convenient being able to manage both programs with a single app. The affiliate side is easy to set up and easy to use, but the referral half of the app is not very mature yet (even basic reporting is missing), so I can only give four stars. I have used a lot of plug-ins and the thing that shines brightest about Bix is their customer support. They are responsive, knowledgeable and provide a level of support way above what we get from other apps that cost 10x what we pay for Bix.

Wayzn
United States
5 months using the app
BixGrow replied October 27, 2023

Thank you for your thoughtful feedback, we appreciate your review! At BixGrow, we're committed to continuous improvement, and your feedback helps us immensely. If you have any specific suggestions or would like to share more about your experience, please feel free to reach out to us at support@bixgrow.com or through our live chat. We're here to assist you and make your experience even better!

November 14, 2023

Waouw ! Quelle réactivité ! En France le délais de rétractation d'une commande est de 14 jours et en moins d'1 heure le service client du module a rajouté l'option pour que notre store soit adapté aux lois françaises ! Super équipe merci beaucoup

Plouf!
France
29 days using the app
September 26, 2023

Flora was amazing, and answered all my questions.
The platform is fairly easy to use.
For any questions customer service is always so helpful.
I highly recommend!

FLOH Wear ™
United States
About 1 year using the app
September 23, 2023

BixGrow's affiliate platform is a game-changer for Shopify users. It's straightforward to manage, packed with customizable features and comes at an affordable price point. This platform is the best you can find for affiliate marketing on Shopify. Its user-friendly interface simplifies campaign management, and the robust analytics provide valuable insights. You can tailor your affiliate program to match your brand perfectly. Plus, it won't break the bank. BixGrow is the ultimate solution for successful affiliate marketing on Shopify – don't miss out!
Thanks!

Tag4MyPet
Canada
About 1 year using the app
BixGrow replied October 2, 2023

Thank you for your glowing feedback and endorsement! We're here to support you, so if you ever have any questions or need assistance, please don't hesitate to reach out to us at support@bixgrow.com. Your success in affiliate marketing is our priority, and we appreciate your kind words!

October 23, 2023

The customer support team is exceptional - their highly trained and friendly staff resolved my query quickly.

MyLinkStory
Australia
5 months using the app
October 26, 2023

Meilleure service toujours à l'écoute. L'application offre une panoplie de fonctionnalités pour influenceurs et ambassadeurs. Je recommande.

متجر الامتنان
Morocco
4 months using the app
November 5, 2023

Intégration & configuration simple
Vous pouvez faire de la marque blanche vos clients ne verront pas que l'app est externe.
Le support est top et compétent !!
Je vous le recommande

Camalien
France
About 2 months using the app