Reviews (407)

Overall rating
4.2
Counts per rating level
  • 70% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting repeat business and simplifying subscription management, crucial for e-commerce growth. It integrates smoothly with Shopify and offers a user-friendly interface that allows easy adjustments to subscriptions. Key features include managing various subscription dates and executing basic operations directly within Shopify, enhancing operational efficiency. The app is particularly praised for its effectiveness in subscription box businesses and other recurring billing models, with an updated dashboard that improves usability. Customer support is a standout feature, with merchants expressing high satisfaction. Support staff, such as Krupa, Irfan, and Chaysen, are frequently commended for their quick, knowledgeable, and effective assistance. They are also noted for providing significant support during the migration from V1 to V2 of the app, ensuring a smooth transition and operational continuity.

Edited February 16, 2022

On the website, it says Worldpay is supported, But after installation, I was told by their customer service that they don't support Worldpay. Also NO refund. MAKE IT WORK, OR GIVE ME MY MONEY BACK

RELX UK
United Kingdom
16 minutes using the app
BOLD replied February 14, 2022

We're sorry to hear about this. WorldPay is a supported payment gateway for our first version of Bold Subscriptions, while our second version only supports the payment methods made thru the Shopify Checkout - apologies for the confusion!

We've created a ticket for you and our team will be getting in touch to help.

We hope you have a great day in the meantime!

November 19, 2020

The support team is out of this world! Our tech Abhi has been very helpful. They're knowledgeable and quick to help solve problems promptly

Texas Roadhouse Butcher Shop
United States
BOLD replied November 19, 2020

Thank you so much for the review! Thrilled to hear that you had such a positive experience with Abhi and the rest of the support team. Please feel free to reach back out at anytime if you have any more questions.

April 29, 2024

Range CBD
United States
3 months using the app
BOLD replied May 8, 2024

Thank you for leaving a review!

April 9, 2024

Unity Sourcing & Roasting
United States
Over 2 years using the app
BOLD replied May 8, 2024

Thank you for the review!

January 29, 2024

Preemptive Love Shop
United States
8 months using the app
January 16, 2024

Poseidon Hair
Ireland
8 months using the app
January 18, 2024

TheTinyTassel
United States
Over 1 year using the app