Reviews (1,752)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

November 7, 2024

10 from 5 ! Thanks Sophie for professional and fast help! Great costumer service and support !!!!

LISS
United States
9 days using the app
BON Loyalty replied November 9, 2024

Hello LISS,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

October 24, 2024

Hazel responded very quickly and was very helpful. Her answers were clear and detailed. She would recommend which functions would be suitable for our company. She was of great help to us.

NeoYouth 美康萊
Hong Kong SAR
2 days using the app
BON Loyalty replied October 25, 2024

Hello NeoYouth 美康萊,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

August 20, 2024

The customer service is efficient. Sophie was really helpful and kind. I recommend it.

Asiamarché
France
5 months using the app
BON Loyalty replied August 22, 2024

Hello Asiamarché,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 7, 2024

Bon is great! No order limits and the price is perfect for the features it offers! LOVE it!!! They really helped me set everything up too. A++++

Seed Needs LLC
United States
3 days using the app
BON Loyalty replied September 8, 2024

Hello Seed Needs LLC,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

November 16, 2024

I have only just installed the app, but hazel has done an amazing job helping me transfer over from my previous rewards program. help me customize my whole rewards page and gave me some great tips on what else I can do to make my program work even better!

Tinybeetsfood
Australia
About 2 hours using the app
BON Loyalty replied November 19, 2024

Hello Tinybeetsfood,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

October 4, 2024

The service is amazing! Quick response time and all of my issues were solved. They removed the Bon branding and changed the email address on the email templates to my personal domain name. So excited to get started using this app.

Bling Haven
United States
About 13 hours using the app
BON Loyalty replied October 5, 2024

Hello Bling Haven,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

July 23, 2024

Perfect customer support and good user experience. highly recommend this app. It will be better, if its amount discount on Shopify pos is available to change

luxerose-drinks
New Zealand
29 days using the app
BON Loyalty replied July 25, 2024

Hello luxerose-drinks,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 17, 2024

Hazel and Jean are amazing! My questions were answered, and they set up my page for me!! Great customer service, I am very excited to use this product.

Hip and Cool Clip on Earrings Two
United States
2 days using the app
BON Loyalty replied September 18, 2024

Hello Hip and Cool Clip on Earrings Two,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

July 4, 2024

I found this loyalty app very useful and easy to use. The customer service is outstanding, especially Sophie, who provided a very quick reply and helped me solve my problem efficiently. Highly recommend!

Ouson
Malaysia
Over 2 years using the app
BON Loyalty replied July 10, 2024

Hello Ouson,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

August 2, 2024

I compared six loyalty applications and chose BON because its unlimited orders and affordable price really attracted me. After installing it and running some tests, I found the support team to be incredibly responsive. They quickly replied to my inquiries and helped me solve any problems with great patience.

GMWD Fitness
United States
About 2 months using the app
BON Loyalty replied August 5, 2024

Hello GMWD Fitness,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!