BON: Loyalty Rewards Referrals

BON: Loyalty Rewards Referrals

Reviews (1,628)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer loyalty and engagement through a customizable loyalty program. It's user-friendly, allowing easy setup and management, and includes features like excluding specific collections from earning points. The app offers a variety of reward point options across both free and paid plans, integrates well with Shopify, and has exceptional customer support, with staff members like Anna, Maxxie, and Cara frequently praised for their responsiveness and effectiveness.

August 20, 2024

I have been using the BON: Loyalty Rewards Referrals app for a while now, and I am beyond impressed! The app is incredibly user-friendly and offers a seamless experience for both setting up and managing loyalty programs. The customization options are fantastic, allowing us to tailor the rewards system perfectly to our brand's needs.

What truly sets this app apart is the customer service. The support team is exceptionally helpful, responsive, and always ready to go the extra mile to assist with any queries or issues. They’ve made the whole process smooth and hassle-free, which is invaluable when running an e-commerce business.

Highly recommend this app to anyone looking to enhance their customer engagement and loyalty. It’s a game-changer for our Shopify store!

Cizaro
Egypt
Almost 2 years using the app
BON Loyalty replied August 21, 2024

Hello Cizaro,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

July 9, 2024

I had been using and testing out this app for a few months now and so far, I really like that it is easy to implement and use. The service is excellent! The team is always so quick to repsond and always so helpful. And when they say they will get back to you on something, they always do so and at the fastest possible time. Maxxie and Cara assisted me today and my problem was resolved extremely quickly. Thank you so much! I'd highly recommend this app :)

Piperluna
Singapore
Over 1 year using the app
BON Loyalty replied July 10, 2024

Hello Piperluna,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 12, 2024

In my opinion, the best loyalty app for Shopify is one where the customer service is highly responsive and the app can be tailored by them to meet your specific needs.

OMOYÉ
France
Over 1 year using the app
BON Loyalty replied September 13, 2024

Hello OMOYÉ,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

August 21, 2024

Really appreciating the Customer Service so far. We have only just started the Import process, but it was seamless thanks to Cara, Mia, and Hazel.

Excited to see how this continues to go with BON. Already a huge improvement in customer support from our last rewards app.

HERBAN BODY CARE
United States
7 months using the app
BON Loyalty replied August 22, 2024

Hello HERBAN BODY CARE,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 6, 2024

I've been with Bon Loyalty since the beginning and it is a wonderfully versatile app. I think they have outstanding customer service and are always quick to reply and friendly with it. I had a massive request today and Hazel was great with her help.

I highly recommend Bon Loyalty

dreamersandplanners
United Kingdom
Over 2 years using the app
BON Loyalty replied September 8, 2024

Hello dreamersandplanners,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

July 4, 2024

I found this loyalty app very useful and easy to use. The customer service is outstanding, especially Sophie, who provided a very quick reply and helped me solve my problem efficiently. Highly recommend!

Ouson
Malaysia
Over 2 years using the app
BON Loyalty replied July 10, 2024

Hello Ouson,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

August 30, 2024

Nice app, a lot of customization, some with paid plan but even the free plan let you do a ton of things.
Jean from BON contact me to customize the background color to set with my site branding, and it is awesome now.
Thank you to him!

1st Print Book Online Store - Buy | Sell - Mangas & Comics
Japan
About 1 month using the app
BON Loyalty replied August 31, 2024

Hello 1st Print Book Online Store - Buy | Sell - Mangas & Comics,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 2, 2024

We chose BON due to its multilingual support, which put it above and beyond other more established apps, and I have to say that it has met the vast majority of our expectations so far.
For all the places we had difficulty, or where the app didn't quite match up to our expectations, we have relied on the fantastic support of the whole support team. They have reacted to all of our issues politely, quickly and efficiently, and even committed to adding new functionality from one of our suggestions. I can't think of another app I've used on this store that has even come close to this level of support.

TENGA STORE EUROPE
Germany
About 1 month using the app
BON Loyalty replied September 4, 2024

Hello TENGA STORE EUROPE,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 10, 2024

Sophie was helpful, quick to respond and answers my question the first time around. I love having this app for my customers to earn and redeem points.

Dahlia Boutique
United States
About 1 year using the app
BON Loyalty replied September 12, 2024

Hello Dahlia Boutique,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

July 10, 2024

I recently set up BON Loyalty and had an exceptional experience with their customer service. Jean and Cara was incredibly helpful, providing fast replies and patiently guiding me through every step of the process, even though I had numerous questions.

BON's customer service is superb and far exceeds that of our previous loyalty program. Highly recommended!

Mudorganics
Australia
8 months using the app
BON Loyalty replied July 11, 2024

Hello Mudorganics,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!