Reviews (1,672)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its ease of use in setting up and managing loyalty programs, noting its user-friendly interface and extensive customization options that align well with specific brand needs. The customer support team is frequently commended for their responsiveness and effectiveness. Additionally, the app is noted for its affordability and positive impact on customer engagement and retention, enhancing business growth. Its seamless integration with Shopify is also a significant advantage.

October 2, 2024

I couldn't be happier with the results! This app has revolutionized the way I engage with my customers through its comprehensive loyalty, referral, and rewards program. The setup was surprisingly straightforward, allowing me to customize the program to perfectly fit my brand.

One of the standout features of Bon Loyalty is its user-friendly interface, which makes it easy to manage and track customer rewards, boosting engagement and repeat purchases. The app offers a variety of customizable options, which has helped me tailor the loyalty program to my specific needs and goals.

A special shoutout to Jean from the support team, who has been absolutely amazing throughout the process. Jean was not only knowledgeable but also incredibly responsive and helpful, ensuring I got the most out of the app. Whether it was a technical query or a customization request, Jean provided outstanding support, making the entire experience seamless and rewarding.

Overall, Bon Loyalty is a must-have for any Shopify store owner looking to enhance customer loyalty and drive more sales. Highly recommended!

Roona Beauty | رونا بيوتي
Saudi Arabia
About 2 years using the app
BON Loyalty replied October 5, 2024

Hello Roona Beauty | رونا بيوتي,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 6, 2024

I've been with Bon Loyalty since the beginning and it is a wonderfully versatile app. I think they have outstanding customer service and are always quick to reply and friendly with it. I had a massive request today and Hazel was great with her help.

I highly recommend Bon Loyalty

dreamersandplanners
United Kingdom
Over 2 years using the app
BON Loyalty replied September 8, 2024

Hello dreamersandplanners,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

October 1, 2024

Just perfect, the team works so fast to resolve the only 2 issues I had in a year using this app.
Would recommend 100% !

Thank you very much.

La Famille Ku
France
Almost 2 years using the app
BON Loyalty replied October 2, 2024

Hello La Famille Ku,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 23, 2024

This app has a great interface and features that are perfect for what I'm looking for. Customer service is excellent. I had some questions and Hazel responded quickly and was very kind.

Night Apple Kpop
United States
Over 1 year using the app
BON Loyalty replied September 24, 2024

Hello Night Apple Kpop,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 28, 2024

Very good app and customer support especially Maxxie was super helpful and prompt in solving the problem I had.

Mak Skincare
Bosnia & Herzegovina
Over 1 year using the app
BON Loyalty replied September 30, 2024

Hello Mak Skincare,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 12, 2024

In my opinion, the best loyalty app for Shopify is one where the customer service is highly responsive and the app can be tailored by them to meet your specific needs.

OMOYÉ
France
Over 1 year using the app
BON Loyalty replied September 13, 2024

Hello OMOYÉ,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

October 1, 2024

It's quite useful and easy to use. Customer service is great.

Beadable Bliss
China
Over 1 year using the app
BON Loyalty replied October 2, 2024

Hello Beadable Bliss,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 10, 2024

Sophie was helpful, quick to respond and answers my question the first time around. I love having this app for my customers to earn and redeem points.

Dahlia Boutique
United States
About 1 year using the app
BON Loyalty replied September 12, 2024

Hello Dahlia Boutique,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

August 20, 2024

I have been using the BON: Loyalty Rewards Referrals app for a while now, and I am beyond impressed! The app is incredibly user-friendly and offers a seamless experience for both setting up and managing loyalty programs. The customization options are fantastic, allowing us to tailor the rewards system perfectly to our brand's needs.

What truly sets this app apart is the customer service. The support team is exceptionally helpful, responsive, and always ready to go the extra mile to assist with any queries or issues. They’ve made the whole process smooth and hassle-free, which is invaluable when running an e-commerce business.

Highly recommend this app to anyone looking to enhance their customer engagement and loyalty. It’s a game-changer for our Shopify store!

Cizaro
Egypt
Almost 2 years using the app
BON Loyalty replied August 21, 2024

Hello Cizaro,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

August 23, 2024

Application facile a utiliser et intégrer à son site.
Service client réactif et disponible merci !

LabzNutrition
France
Over 1 year using the app
BON Loyalty replied August 24, 2024

Bonjour LabzNutrition,

Merci beaucoup d'avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles !


Si vous avez besoin d'assistance ou si vous avez des questions, n'hésitez pas à nous contacter. Vous pouvez nous parler directement via notre site web ou nous envoyer un email à l'adresse help@bonloyalty.com. Nous sommes là pour vous aider de toutes les manières possibles!