Reviews (1,864)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement through loyalty, referral, and rewards programs. It's noted for increasing customer loyalty and sales, with a user-friendly interface and customizable features. The ability to exclude collections from earning points and integration with platforms like Judge.me are standout features. Exceptional customer support is also frequently praised, aiding in smooth setup and quick issue resolution.

February 18, 2025

Cara was so helpful in helping me update my settings. They have simple instructions and prewritten questions to make setting up things so fast, I really appreciate it!
I also like that you can customize the emails customers get when they earn rewards, so it fits with your brand's style and voice. The interface is easy to use and I would recommend it to anyone getting their loyalty rewards set up.

Nila Skies Stationery
United States
Over 2 years using the app
BON Loyalty replied February 20, 2025

Hello Nila Skies Stationery,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 20, 2025

I am very happy with the Bon Loyalty program! The system is not only user-friendly and efficient, but the customer support is also outstanding. A special thanks to Hazel, who quickly responded to my issues and provided professional assistance. The fast and friendly communication made me trust this program even more.

I highly recommend it to anyone looking for a high-quality loyalty program with exceptional customer service! ✨

amby.lt
Lithuania
Over 1 year using the app
January 16, 2025

I can't say a lot for the program as yet but the support team are fantastic

Will and Wind
Australia
Almost 2 years using the app
BON Loyalty replied January 18, 2025

Hello Will and Wind,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 17, 2025

Have been using this app for a year now and it’s great! Customer service is very efficient and helpful especially Maxxie! An absolute pleasure to deal with :)

Joshua Thomas Fashion
Australia
About 1 year using the app
BON Loyalty replied February 20, 2025

Hello Joshua Thomas Fashion,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 3, 2025

Mia from BON: Loyalty Rewards helped me so much when I was setting up my account. She was very informative and gave me tips along the way. She responded fast and had the best customer service! Great company!

EMIACTIVE
United States
About 2 years using the app
BON Loyalty replied January 13, 2025

Hello EMIACTIVE,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

February 17, 2025

Bon Loyalty has been the exact type of program we wanted. The support team is excellent and we have been able to customise it to fit our brand.

Choice Boutique
Ireland
10 months using the app
BON Loyalty replied February 20, 2025

Hello Choice Boutique,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 21, 2025

Stellar functionality and fantastic customer support. Super responsive and able to help solve problems and provide a nice human touch point. We are so happy with Bon Loyalty and look forward to working with them. Their team went above and beyond to help us get up and running.

Slow Yourself Down
United States
About 1 year using the app
BON Loyalty replied January 23, 2025

Hello Slow Yourself Down,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 7, 2025

Great assistance from Sophie. She answered my question quickly and she was really positive and reassuring. Thank you Sophie!

Stomo Médical
Canada
About 1 year using the app
BON Loyalty replied January 13, 2025

Hello Stomo Médical,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

January 20, 2025

The app works excellently, but Maxxie from support deserves special recognition. I was a bit confused about some settings, and they helped me understand and configure everything quickly and effectively. Their assistance was prompt and thorough. Thanks to their outstanding support, I got everything set up perfectly. Thank you!

Cannibisters - The Herbal Apothecary
South Africa
11 months using the app
BON Loyalty replied January 23, 2025

Hello Cannibisters - The Herbal Apothecary,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

December 26, 2024

Hazel is extremely helpful and answered my questions patiently regarding the app. Her response is fast as well. thanks. :)

Label of Love Studio
Singapore
Over 1 year using the app
BON Loyalty replied December 30, 2024

Hello Label of Love Studio,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!