Reviews (1,754)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

August 24, 2022

The app is really useful to our store , it helps a lot to our relationship with customers. And the technical supporters work fast and can solve the problems within hours. Emile is a friendly and nice service,she mostly can helf me deal with all my requests.

Asienmarkt
Germany
5 months using the app
BON Loyalty replied August 27, 2022

Dear Asienmarkt,

We are so grateful for your review. Thanks for sharing your rating with us and the community

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

Edited July 22, 2022

The team at BON Rewards has been AMAZING!!! They’ve worked with me for hours today to get my program set up and to provide we with the information and support needed to accomplish my goal! Cara was absolutely amazing as well as the two reps before her. Thank you all so much!

Fatbaby’s
United States
5 months using the app
BON Loyalty replied July 23, 2022

Hi Fatbaby’s team,

We can’t thank you enough for the kind words about BON and our services. Your review means a lot to us and lets us know we’re on the right track! It motivates us, and especially Cara, to provide better support to customers.

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. Your satisfaction is our joy!

Best regards,
Mia
BON Team.

July 18, 2022

This is a great app and great support. We can't believe it is free and we hope it will stay free forever.

Wrapgrade
Japan
5 months using the app
BON Loyalty replied July 19, 2022

Good day to you Wrapgrade,

Thank you so much for your amazing feedback! We are so glad that our support team has been able to support you promptly and share with you, she loves your review a lot! We're so delighted to know that BON has become a part of your store, and we will strive to provide better services, as you're our incentive to develop BON!

If you have any other questions, just chat with us or email us at help@bonloyalty.com.

Cheers,
Mia
BON team

September 26, 2022

I absolutely love this app! It's more promising and way easier to use than the others I've tried. Emile helped me with so much and she was AMAZING! She was very kind, patient, and genuine <3 She made sure all my questions were answered and exceeded my expectations. Definitely the best support I've had in all the time of using Shopify. BON is awesome! I definitely recommend using this app!

Krystal Moon Gems
United States
5 months using the app
BON Loyalty replied September 28, 2022

Hi Krystal Moon Gems,

We are just back to work and your amazing feedback truly lights up our day:) Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward.

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team.

January 7, 2022

Daisy & Kyle were great & helped me quickly. The app is so user friendly & is going to add a great new aspect to our shop!

Rivers and Roads Apparel
United States
5 months using the app
BON Loyalty replied January 8, 2022

Hi Rivers and Roads Apparel,

Thank you for choosing us and appreciating our product and service! Knowing that our app is user-friendly for you to use, and the support service from Daisy and Kyle has satisfied you encourage us a lot to continue doing our best :)

If you need us, we're always more than happy to help via live chat or email at help@bonloyalty.com. Have an amazing day ahead and Happy New Year to you!

All the best,
Summer
BON Team.

Edited October 31, 2022

Uso l'applicazione per fidelizzare i clienti, è molto intuitiva e facile da configurare. L'assistenza è perfetta, e veloce, Daisy ed Emile sono state molto cortesi e professionali. Ho ricontattato l'assistenza dopo aver disinstallato e poi preinstallato l'applicazione, sono stati molto professionali e cortesi come sempre. Agostino

Ambra Profumeria di Sica Agostino
Italy
5 months using the app
BON Loyalty replied January 14, 2022

Caro Agostino,

Aggiornamento: ti abbiamo inviato un'e-mail di follow-up, per assicurarti di ottenere il miglior supporto da noi. Potresti farci sapere cosa ne pensi? L'abbiamo davvero apprezzato!

Non solo Emile e Daisy, ma il nostro team è felice di essere stati in grado di supportarti tempestivamente! L'interfaccia intuitiva e le varie opzioni di personalizzazione sono le due caratteristiche su cui ci stiamo concentrando. Siamo lieti di sapere che potrebbe renderti soddisfatto. Grazie mille per averci lasciato una recensione ponderata in modo da poter migliorare ancora di più la nostra app.
Ci auguriamo davvero che tu possa condividere di più con noi dopo che i tuoi clienti potranno unirsi e ottenere vantaggi dall'utilizzo di BON ^^

Se hai ulteriori richieste, contattaci tramite la nostra chat dal vivo o inviaci un'e-mail a help@bonloyalty.com. Non vediamo l'ora di avere la possibilità di fare in modo che BON soddisfi meglio le tue esigenze e ti soddisfi pienamente con la nostra app e il nostro servizio!

Distinti saluti,
Mia
Squadra BON.

April 1, 2022

Perfect app! Looks really nice, you can customize it, support is amazing, very polite, nice, quick and effective. So far I really like it and looking forward to use all its features! I like the possibility to earn points and refferal program, too!

tranelfashion.sk
Slovakia
5 months using the app
BON Loyalty replied April 1, 2022

HI tranelfashion.sk,

Our team is so thankful for your opinion, this is valued greatly and it really motivates us! We're happy that you love the earn points and referral program features, and we'll definitely work harder to provide more features and a satisfied standard of service to you :)

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

All the best,
Mia
BON team.

December 15, 2022

Very pleased with BON Loyalty. Very thankful to have found this app in the early release version. We will continue to use BON for the foreseeable future. Thanks.

Clouds Coffee Company
United States
5 months using the app
BON Loyalty replied December 15, 2022

Good day! 🎄🎁🤗
Thank you so much for your amazing review! We take pride in providing a comfortable experience for our beloved customers, and Daisy was pleased to hear that she could impress you with her service :D
We are always here for you in case you need direct support. Please do not hesitate to drop us a message via live chat or email at help@bonloyalty.com.
Yours sincerely,
Mia
BON Team

May 31, 2022

This app is AWESOME for customer loyalty. It is feature rich, has excellent customer support and is FREE!!!

ASH's Toys and Collectables
Australia
5 months using the app
BON Loyalty replied June 2, 2022

Hi ASH's Toys and Collectables

Our team is super thrilled to read your awesome feedback. It's so great to have you with us and we can't be any happier to have satisfied you with BON!

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Best regards,
Mia
BON Team.

December 3, 2022

Merci a Daisy pour sa gentillesse et sa rapidité pour la mise en place de cette application. Je recommande

Pierr'O Naturel
France
5 months using the app
BON Loyalty replied December 5, 2022

Hi there,

Thanks so much for the amazing review; and we are really glad to hear that you enjoyed chatting with Daisy - our Support agent. Your feedback helps us grow each day 😊🎁

We are always ready to assist you again at the “Chat with us” widget or our Support mailbox “Help@bonloyalty.com”

Thanks
Mia
BON team