Reviews (1,754)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.
Refine
-
By rating
I love this app! It's easy & simple, much needed! I know my customers will enjoy as well! The team of BON has great staff! Emile is so kind & helpful ! <3
Hi Nizhoni Diosa Spirit,
Thank you so much for your awesome review 😊, I'm glad that Emile and our support team has been able to help you promptly! They would be really excited when reading this! With your trust and support, we would work harder and harder to develop new features and improve our support team to assist you better in your business.
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
Cheers,
Mia
BON team.
Great app! Easy to use and customer service is quick to respond and extremely helpful! Highly recommend!
Dear This Girls Workshop,
It's so great to have you with us and we can't be any happier to have satisfied you with our app and services! Our team is really excited to read your awesome review. With your trust and support, we will certainly work harder to improve our app in the future.
Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.
Best regards,
Mia
BON Team.
Great App with many possibilities for adjustments.
Even better with the support of the team. In my case Daisy helped me a lot configuring the app for our use case.
Hi there
Thank you so much for your amazing feedback! We are all so happy that our app and especially Anna - can make you feel satisfied! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants.
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com 💝
Best regards,
Mia
BON team
Daisy provided the best customer service, she was so helpful. The app is fun and easy to use. I highly recommend it!
Hello,
Thank you so much for this review. We really appreciate you being a customer. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!
Best regards,
Mia
BON Team.
I just downloaded the app, it work easy and support team was super helpful. It meets my needs and I love the ease of the app.
Our team would like to express our gratitude for your feedback. We are very glad that you liked our Loyalty & Reward program. We absolutely agree with your opinion about it. Such words are very supportive and motivate us ️🎁💖.
Once again thanks a lot! Wishing your business prosperity!! And please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!
Mia
BON Team
Great app! Easy to set up and access settings. Straightforward and not confusing. Perfect addition for building loyalty.
Dear EJO & Co,
Hope you're having a Happy Week, as you've made ours so much better 😊 We would like to express our gratitude for your feedback - such words are very supportive and motivate us 💙
Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!
Yours sincerely,
Mia
BON Team
So far, this app is super user friendly. Simple, and straight forward. Anna was extremely efficient, kind and knowledgable (thank you!). To a successful brand launch and customers!
Dear Satin Crush & Co.,
We thank you for making our day great and giving us good vibes before the next amazing week! It is very motivating and warm words of yours, and we are super happy to know that they are addressed to us ^^
Allow me to thank you once again for a five-star review - and please feel free to contact us via live chat or email help@bonloyalty.com. We are always happy to see you 😍
Cheers,
Mia
BON Team.
If I could rate my experience a 10 I would. I can't say enough about the amazing customer service Cara provided tonight. She was patient, kind, knowlegable and explained everything so a non-tech person like myself could understand. She gave awesome customer service and went above and beyond to help me with my Bon Loyalty account. i greatly appreciate her. I'm excited to be using Bon Loyalty with my brand. Thanks again for a great product
Hello subthisandthat,
We wanted to reach out and extend our heartfelt thanks for taking the time to leave us a glowing 5-star review. Your feedback means the world to us, and we're absolutely thrilled to hear that you had such a positive experience with Cara and the BON team!
We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.
All the best,
Liam
BON team.
Great app! The customer service is exceptional and helps wherever they can, special thanks to Sunny! Thank you very much!!!!
Hi Little Foxx Concept Store,
Thank you so much for your awesome review! Sunny would be excited when reading this. Thanks for your trust in BON Loyalty! We would work harder to develop new features and improve our support team to assist you better in your business.
We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!
Mia
BON team
After looking at several rewards apps, BON looked like the one for me. Simple, yet contained all the elements of a rewards program I wanted. Genie helped me through the whole process of getting BON in my store, and she did it with patience and understandable explanations. She’s a top customer service rep for sure! Customers are signing up for my rewards program, and Genie is still available when I have questions. Thank you, BON and Genie!
Your review made our day ️🏆. We’ve passed your comments on to our team (and Genie!) so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We love that you enjoy using the BON app and found the 24/7 Support Live Chat so useful. We couldn’t provide this service without great customers like you!
If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.
Liam
BON team