Reviews (1,754)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

August 31, 2022

I have just installed the app, so still learning how to use it. But so far, it has been good. Plus Ann was really helpful

Lil Creations
New Zealand
4 months using the app
BON Loyalty replied September 2, 2022

Hi Lil Creations,

Our whole team is thrilled to receive such a great compliment from you❤️ Especially Anna, she shared with us that you're so friendly to talk with, and your feedback just makes her jump with happiness. We truly appreciate that!

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

Cheers,
Mia
BON Team

October 13, 2022

This app does exactly what any business would want it to do - Reward the customers with little effort. It's easy and intuitive and I look forward to having customer take full advantage of the program

Pokemon Breakers
Canada
4 months using the app
BON Loyalty replied October 17, 2022

Hello,

Thank you for taking the time to share this amazing review. If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

November 13, 2023

I just downloaded the app so I can’t speak to the results yet. However, BON has it set up so easy to get started!! And Anna in customer service was wonderful to help me with removing branding before I even got the app set up!

So far I love it and can’t wait to see what BON brings to my store front!!

Thanks Anna!

Claws. By Lauren
United States
4 months using the app
BON Loyalty replied November 16, 2023

Hi Claws. By Lauren,

I'm more than happy to know that you have had a great experience with our app and support service. Thank you a lot for such lovely feedback! Anna is really delighted right now:)

If you need our help, we are always ready to assist you via chat or email at help@bonloyalty.com. Your satisfaction is our pride and joy!

Best regards,
Mia
BON Team.

July 12, 2022

I just started using the BON rewards app and the interface is so easy to use and very appealing to the eye. With the help of Cara, the customer support agent, she easily guided me through our account setup and activated some new features for us too!! So far so good! I haven't had this easy of an app set up in a long time. Also can't forget to mention the amazing customer service Cara provided. Thank you, Cara!

VPdudes
United States
4 months using the app
BON Loyalty replied July 12, 2022

Hi VPdudes,

Thank you so much for your review! We are all so happy that our app and support service can make you feel satisfied, especially Cara! Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants :)

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team

May 13, 2022

This App is absolutely EVERYTHING you could want in the Customer Loyalty space. Not only is it really easy to use, and very logical in its configuration, but it also has an amazing customer service team. I'm really impressed. Would highly recommend.

VClub - Your Exclusive Access to Vergelegen Flagship Wines
United States
4 months using the app
BON Loyalty replied May 18, 2022

Dear VClub

This review made our day 😍! We are so happy you are enjoying our app and services! Thank you so much for your kind words. If you need help along the way, please don't hesitate to let us know. Our team is always here to help.

Best regards,

Mia
BON Team.

February 22, 2022

YOU NEED THIS APP! It is so much fun and brings so much personality to your website! Emile and Dale were truly truly amazing and walked me through the entire process. Did I mention its FREE with NO GIMMICKS! What are you waiting for? Go Download!

Butterfly Valley
United States
4 months using the app
BON Loyalty replied February 22, 2022

Greetings Butterfly Valley team 🦋

Emile and Dale are thrilled to hear that they could impress you with service 😇 Your kind words are a powerful engine that moves us forward and keeps on developing the app and providing better services to you and other customers.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Warmest regards,
Mia
BON team

January 27, 2022

EMILE, was amazing, to say the least, a true representation of what the company offers. Professionalism, integrity, and great work ethic. BON is a small business helping other small businesses and ensures you are satified. The support team is very responsive and stays in contact with you until you are 100% satisfied. I am sharing BON with everyone!

P.Ink Labels Co.
United States
4 months using the app
BON Loyalty replied January 27, 2022

Good day to you P.Ink Labels Co.,

We cannot be happier to know that you’ve chosen to stay with us. Your kind words encourage us to continue doing our best to make sure every customers' experience is a memorable one. I'll make sure to pass your kind and warm words to Emile, I bet that she'll be really happy reading it😊

We're always more than happy to help you via live chat or email at help@bonloyalty.com. Your satisfaction is our pride and joy!

Yours sincerely,
Mia
BON Team.

Edited January 3, 2022

From the very beginning this app is easy to navigate and set up for your business' needs. One quick question with the team and they are readily available to help you, and if not due to Timezones they get back to you as quickly as they possibly can when they are back. They are complimentary and so helpful with everything. Even just taking a look at your site and providing some feedback :) The team I've spoken to so far is Emile and Daisy and they are both lovely to work with and I know there is going to be no issues :) Very excited for new things coming to the app after mentioning a few things that would be desirable :) Thank you for all of your help so far!

Half a Melon
United Kingdom
4 months using the app
BON Loyalty replied January 3, 2022

Good day to you Half a Melon,

We can’t express how excited our team was when reading your wonderful feedback, especially Emile and Daisy ^^ They're so happy they've got the chance to support you! Emile told me she loves your unique designs as well.

Your review truly made our day. It's a huge boost for us to keep up with improving our app and timely services. Looking forward to fruitful cooperation!

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

June 30, 2023

New to the app but so far smooth sailing! The setup was extremely straight forward and quick. The interface looks great and pretty customizable. Anna from the support team was an absolute gem and went an extra 5 miles for me. She was super friendly, funny, and most importantly helpful! Very impressed and excited to be using this platform.

IN STYLE WITH KYLE
United States
4 months using the app
BON Loyalty replied July 6, 2023

Thank you for a lovely review!💕
So glad you found BON useful, we strive to actually bring value and enhance shopping experience for customers. Our Support team (especially Anna) will be delighted to see your praise!

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.

Have fun exploring our app,
Mia
BON Team

June 12, 2022

Perfect app for test marketing. Very easy to use ! It helps with customer retention. Love, love, ty

ElevenZeroSeven Beauty
United States
4 months using the app
BON Loyalty replied June 14, 2022

Hi ElevenZeroSeven Beauty,

Our team can’t express how excited we were when reading your wonderful feedback, especially our marketing team! Your review truly made our day :) It also encourages all of us to keep up with improving our app and services every day.

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Best regards
Mia
BON team.