Reviews (1,756)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

June 30, 2023

New to the app but so far smooth sailing! The setup was extremely straight forward and quick. The interface looks great and pretty customizable. Anna from the support team was an absolute gem and went an extra 5 miles for me. She was super friendly, funny, and most importantly helpful! Very impressed and excited to be using this platform.

IN STYLE WITH KYLE
United States
4 months using the app
BON Loyalty replied July 6, 2023

Thank you for a lovely review!💕
So glad you found BON useful, we strive to actually bring value and enhance shopping experience for customers. Our Support team (especially Anna) will be delighted to see your praise!

We are always happy to answer if you have any questions, just leave us a message or email us at help@bonloyalty.com.

Have fun exploring our app,
Mia
BON Team

June 12, 2022

Perfect app for test marketing. Very easy to use ! It helps with customer retention. Love, love, ty

ElevenZeroSeven Beauty
United States
4 months using the app
BON Loyalty replied June 14, 2022

Hi ElevenZeroSeven Beauty,

Our team can’t express how excited we were when reading your wonderful feedback, especially our marketing team! Your review truly made our day :) It also encourages all of us to keep up with improving our app and services every day.

We are just one message away via live chat or email address help@bonloyalty.com. Your satisfaction is always our pride and joy!

Best regards
Mia
BON team.

July 13, 2022

Diese App ist wirklich einer meiner Favoriten! Ich habe in den letzten Tagen und Wochen einige Apps getestet aber diese hier hat es mir besonders angetan ;) Es gibt einfach Apps (oder auch andere Dinge), wo man gleich merkt, da meint es jemand ernst und achtet auf Details. So würde ich diese App beschreiben. Zu den Funktionen, man kann hier wirklich alles einstellen wie man es möchte. Das Design ist anpassbar, die Texte, die Icons, die Farben und das Header Bild. Man hat hier alles auf einmal, die Kunden können beim teilen, shoppen und empfehlen Punkte verdienen. Man hat ein VIP System für die Kunden. Und man hat auch eine größere Auswahl, welche Prämien die Kunden erhalten können. Zudem ist das Design schön und es läuft bis jetzt sehr stabil alles. Und der engagierte Kundenservice rundet das ganze ab. 1A mit Sternchen und Bienchen ♡

Scrappic
Germany
4 months using the app
BON Loyalty replied July 18, 2022

Hallo Scrappic,

Ihre Worte sind so unbezahlbar und das gesamte BON-Team freut sich so sehr für sie! Wie können wir uns nicht bemühen, alles perfekt für Sie zu machen, wenn Sie nur ein großartiger Kunde von uns sind? Mit deinen Worten verstehen wir sehr gut, wie glücklich wir sind, dich in unserer großen Familie zu haben 🤗. Unsere Teams arbeiten hart daran, Ihre Erwartungen zu übertreffen, und wir freuen uns, dass Sie es bemerkt und allen Händlern zur Verfügung gestellt haben.

Bei Fragen stehen wir Ihnen jederzeit gerne zur Verfügung. Hinterlassen Sie uns einfach eine Nachricht oder senden Sie uns eine E-Mail an help@bonloyalty.com.

Mit freundlichen Grüßen,
Mia
BON-Team

March 8, 2022

Great customer support, and fast! Daisy helped me set this up quick and easy. She even recommended how I can move the widget so it was not overlapping another app I already had installed on my store. 5/5

Groovy Yard Sign Supply
United States
4 months using the app
BON Loyalty replied March 8, 2022

Hi Groovy Yard Sign Supply team 😊

Our team is super thrilled to read your awesome feedback, especially Daisy. We're glad to hear that our support could make you satisfied. We hope for fruitful cooperation with you!

We are just one message away via live chat or email address help@bonloyalty.com in case you need any assistance.

Best regards,
Mia
BON Team.

December 7, 2022

So simple to use and my customers love it. It took me less than 5 minutes to set up and I loved that i could make it my own.

LJ's Closet
United States
4 months using the app
BON Loyalty replied December 7, 2022

Hi there

You made our day with your trust in BON and your awesome review! Our team is all happy to know that you like the flexible customization options we created and our customer service.

If you need any assistance, we will always be waiting for you at live chat or email help@bonloyalty.com. It's always our pleasure to assist you!

Best regards,
Mia
BON team

July 5, 2022

I would love to thank all members and teams who develop this application, it's better than many paid apps and it's completely free, also I would love that the the best customer service I had met Ms. Emily, thank you so much for helping and supporting me, my regards and also Kwther team regards...

كوثر
Egypt
4 months using the app
BON Loyalty replied July 8, 2022

Hi كوثر team,

Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed our app! Special thanks for highlighting the prompt support from Emile, she and our team really appreciate it 😇 When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon!

Please feel free to reach us anytime via live chat or email support@secomapp.com as we always welcome you!

Yours sincerely,
Mia
BON Team

June 14, 2022

Having one of these programs helps out tremendously, thanks so much for the easy to work platform! Highly recommend for anyone trying to make your store get more sales!

That Retros
United States
4 months using the app
BON Loyalty replied June 15, 2022

Hi That Retros Team,

It's so great to have you with us and we can't be any happier to have satisfied you with our app and services^^ We're so glad that you found the app user-friendly for you to use, as it's always been one of our main goals when developing BON. Thanks for your trust in BON Loyalty! It's a huge motivation for us to keep going forward.

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team

June 4, 2023

Daisy helped me out super fast, with perfect instructions. I can't wait to use this on my website now. Thank you

EScootz
Malta
4 months using the app
BON Loyalty replied June 8, 2023

Your review made our day ^^
We’ve passed your comments on to our team so they can enjoy the good vibes too. Comments like yours make our work worthwhile. We love that you enjoy using BON and found the app so useful. We couldn’t provide this 24/7 support service that we do without great customers like you! Thanks for choosing us, we can’t wait to help you again!

We are just one message away via live chat or email address help@bonloyalty.com
Liam
BON team

January 20, 2023

Je tiens à exprimer mes sincères remerciements pour le service client exceptionnel que j'ai reçu de votre part. Votre professionnalisme, votre patience et votre disponibilité ont été remarquables et ont contribué à résoudre efficacement mon problème. Votre engagement envers la satisfaction de vos clients est vraiment apprécié et j'ai eu plaisir à travailler avec vous. Merci encore pour votre aide précieuse.

Broskii
Canada
4 months using the app
BON Loyalty replied January 24, 2023

Merci beaucoup pour votre excellente critique! Nous sommes fiers d'offrir une expérience confortable à nos clients bien-aimés. Emile et notre équipe d'assistance sont très heureux de vous aider à mettre en place le nouveau programme de fidélité ! 🎁🤗
Nous sommes toujours là pour vous au cas où vous auriez besoin d'une assistance directe. N'hésitez pas à nous envoyer un message via le chat en direct ou par e-mail à help@bonloyalty.com.
Cordialement,
Mia
L'équipe BON

June 13, 2022

Muy facil la integración y buena funcionalidad, el soporte es atento y amable. Muchas gracias en especial a Daisy por su apoyo rápido y efectivo!

TAU Superfoods
Mexico
4 months using the app
BON Loyalty replied June 14, 2022

Hola TAU Superfoods,

¡Muchas gracias por tu increíble evaluación! Daisy estaría emocionada al leer esto. ¡Gracias por confiar en BON Loyalty! Trabajaríamos más duro para desarrollar nuevas funciones y mejorar nuestro equipo de soporte para ayudarlo mejor en su negocio.

Puede contactarnos a través del chat en vivo o la dirección de correo electrónico help@bonloyalty.com. ¡Su satisfacción es siempre nuestro orgullo y alegría!

Saludos,
Mia
equipo BON