Reviews (1,756)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

Edited May 18, 2022

J'ai contacté le support pour plusieurs questions et Sunny m'a beaucoup aidé sur l'installation et la configuration de l'application. Je recommande cette application qui est de plus gratuite et très complète !

KRISS-LAURE EUROPE
France
3 months using the app
BON Loyalty replied May 19, 2022

Bonjour KRISS-LAURE EUROPE,

Merci beaucoup pour votre excellent avis, je suis heureux que notre équipe d'assistance ait pu vous aider rapidement ! Sunny était vraiment excité en lisant ceci ❤️ Avec votre confiance et votre soutien, nous travaillerions de plus en plus dur pour améliorer notre équipe de support afin de mieux vous aider dans votre entreprise.

Nous ne sommes qu'à un message de vous via le chat en direct ou l'adresse e-mail help@bonloyalty.com, n'hésitez pas à nous contacter chaque fois que vous avez besoin de notre aide.

Acclamations,
Mia
L'équipe BON.

March 21, 2022

A superb application. Amazing it's free. Emile from support team is very helpful. The app is definitely worth trying.

Sapsan Sklep
Poland
3 months using the app
BON Loyalty replied March 21, 2022

Hi Sapsan Sklep,

Thank you so much for your review! Emile and our team are all so happy that our app and support service can make you feel satisfied. Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants.

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON Team.

August 26, 2022

Isaac was a great help! Happy with all the features! Haven't dived deep into it yet, but for a free app, it's more than I could ask for.

Copag USA, Inc.
United States
3 months using the app
BON Loyalty replied August 27, 2022

Hello,

Thanks for your kind words about Isaac, we really appreciate the time you took to write such a wonderful review!

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Best regards,
Mia
BON Team.

October 2, 2023

完整強大的功能,快速服務的客服系統,值得推薦

grantclassic
Taiwan
3 months using the app
BON Loyalty replied October 9, 2023

We just couldn't wait to say thank you for the fantastic 5-star review you left! Your support warms our hearts and motivates us to keep delivering our best. If there's anything else you ever need, just give us a shout. 😊

Gratefully,
Liam
BON team

December 3, 2022

So far, I'm very happy with the app and the settings. Customer Service is one of the best and most efficient. I can only recommend.

Be Balla Clothing & Lifestyle
Hungary
3 months using the app
BON Loyalty replied December 5, 2022

Hello,

Our team really values your great feedback! We are striving every day to provide superior client service. 🤗 👌

Feel free to reach out again if you have any questions about the BON Loyalty app!

Have a nice day!
Liam
BON team

December 21, 2021

Great interface, fast and easy to set up, and Emile gave me excellent support with everything I needed. I recommend it!

Singuladerm
Netherlands
3 months using the app
BON Loyalty replied December 21, 2021

Dear Singuladerm,

Thank you so much for your review! We are all so happy that our app and support team can make you feel satisfied! Emile was on cloud-9 reading your review^^ Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants like you!

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,
Mia
BON team.

November 27, 2021

This app is a great, versatile start for my loyalty program. The interface is clean, and the widget is designed prominently without interfering with the shopping experience. I want to thank Dean and Sunny for their excellent customer service, helping me to use the app to its full potential.

Kincove
Singapore
3 months using the app
BON Loyalty replied November 27, 2021

Hi Kincove,

Our team is super thrilled to read your awesome feedback! Dean and Sunny are on cloud nine right now :) It's so great to have you with us and we can't be any happier to have satisfied you with BON!

If you need our assistance, we are always ready to help via chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.

March 7, 2022

Amazing app! Nice features! You can customize it just like your store all for FREE!! Thank you so much Daisy for your help. You took your time and answered all my concerns and questions!!1

MelCole Wedding Boutique
United States
3 months using the app
BON Loyalty replied March 7, 2022

Good day to MelCole Wedding Boutique team,

We can’t express how excited our team was when reading your wonderful feedback, especially Daisy! She said that your customization was fantastic!!

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

All the best,
Mia
BON Team.

August 4, 2023

Great Team and services provided - my usual go to for loyalty programs whenever helping new clients build their websites

Sarah's Cakes Toppers & More
Australia
3 months using the app
BON Loyalty replied August 7, 2023

Thank you so much, your kind words and positive feedback mean the world to us. It is customers like you who motivate us to constantly strive for excellence in everything we do. Your review not only boosts our team's morale but also helps other potential customers make informed decisions about our loyalty builder program.

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Liam
BON Team.

February 21, 2022

Great app with all the free features, and the coolest thing on top of that is the translation feature which is not available on many other apps, you can customize your interface however you want. The rewards program is great and offers many features. I let you discover it on my website. emdoria.com. All my gratitude to the team. Emile answered me faster and as I expected. Very nice concept and I hope it will stay free for a long time.

EMDORIA PARIS
France
3 months using the app
BON Loyalty replied February 21, 2022

Dear EMDORIA PARIS,

Wow! Your words are so priceless and our whole BON team is just on the ninth cloud reading them🌞 Thank you from the bottom of our hearts for expressing the appreciation of our features, and we couldn't be happier to see how you were impressed by the multi-language option!
It's kind and thoughtful clients like you who make us fantastic, and for that, we're eternally grateful. We have and always been optimizing BON for the strongest motivations from you 😍 And again, thank you tons for the fantastic feedback!

Should you need our support, please do not hesitate to drop us a message via live chat or email help@bonloyalty.com.

Best regards,
Mia
BON Team.