Reviews (1,752)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

August 2, 2024

I compared six loyalty applications and chose BON because its unlimited orders and affordable price really attracted me. After installing it and running some tests, I found the support team to be incredibly responsive. They quickly replied to my inquiries and helped me solve any problems with great patience.

GMWD Fitness
United States
About 2 months using the app
BON Loyalty replied August 5, 2024

Hello GMWD Fitness,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

July 10, 2024

I recently set up BON Loyalty and had an exceptional experience with their customer service. Jean and Cara was incredibly helpful, providing fast replies and patiently guiding me through every step of the process, even though I had numerous questions.

BON's customer service is superb and far exceeds that of our previous loyalty program. Highly recommended!

Mudorganics
Australia
8 months using the app
BON Loyalty replied July 11, 2024

Hello Mudorganics,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 30, 2024

So far so good. Enjoyed talking with Maxxie. Sorted what i needed promptly.

Luxsy Jewels
United Kingdom
6 days using the app
BON Loyalty replied October 1, 2024

Hello Luxsy Jewels,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

November 6, 2024

Im looking for rewards apps for long time , this is a best , and thanks Hazel for guide to setup all of BON:Loyalty Reward Referrals , now my website look good with their app , keep going

Scv Global
Malaysia
About 3 hours using the app
BON Loyalty replied November 7, 2024

Hello Scv Global,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

November 4, 2024

Cara from Bon customer support helped me with my concern, and they did so efficiently! Thank you!

The Good Tee
Canada
5 days using the app
BON Loyalty replied November 7, 2024

Hello The Good Tee,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

August 29, 2024

Very happy with the app's capabilities and functionality. The support team is very responsive and helpful. Any customizations I've requested have been reasonably priced and executed correctly and in a timely manner.

ThinOptics
United States
3 months using the app
BON Loyalty replied August 30, 2024

Hello ThinOptics,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

August 15, 2024

Maxxie and her entire team are great! They typically reply fast, and their support goes beyond what's asked! Thank you so much, the BON team, for creating such a good product and providing such outstanding support.

DermaRadiant
Colombia
About 1 month using the app
BON Loyalty replied August 16, 2024

Hello DermaRadiant,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

August 23, 2024

Application facile a utiliser et intégrer à son site.
Service client réactif et disponible merci !

LabzNutrition
France
Over 1 year using the app
BON Loyalty replied August 24, 2024

Bonjour LabzNutrition,

Merci beaucoup d'avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles !


Si vous avez besoin d'assistance ou si vous avez des questions, n'hésitez pas à nous contacter. Vous pouvez nous parler directement via notre site web ou nous envoyer un email à l'adresse help@bonloyalty.com. Nous sommes là pour vous aider de toutes les manières possibles!

September 19, 2024

Sophie a été d'une grande aide pour la mise en place et les modifications apportées à mon système de fidélité Bon Loyalty après avoir eu quelques difficultés à comprendre et mettre en place correctement le système. Merci beaucoup Sophie pour ton aide.

Mercerie Fil'Anthrope
France
6 months using the app
BON Loyalty replied September 21, 2024

Bonjour Mercerie Fil'Anthrope,

Merci beaucoup d'avoir pris le temps de nous laisser un si merveilleux avis 5 étoiles !

Si vous avez besoin d'aide ou si vous avez des questions, n'hésitez pas à nous contacter. Vous pouvez discuter directement avec nous via notre site web ou nous envoyer un e-mail à l'adresse help@bonloyalty.com. Nous sommes là pour vous aider de toutes les manières possibles!

October 31, 2024

Hazel and Sophie and other persons on the support are AMAZING! Very professional team!

ONAK® Dentífrico Eficaz y Natural
Spain
7 days using the app
BON Loyalty replied November 7, 2024

Hello ONAK® Dentífrico Eficaz y Natural,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!