BON: Loyalty Rewards Referrals

BON: Loyalty Rewards Referrals

Reviews (1,757)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

January 27, 2022

I have tried a lots of loyalty applications including Smiles. I am taking my time and writing this detailed review because Bon Loyalty Team is amazing. The application is free and it has much better customization and multi language support features then most of the paid apps. The support they provided is excellent. I was in touch with many people in the team and they all are caring and kind. They do their best to help you and believe me their best is great. I would like to thank all of them, especially to Emile, Tracy and Andy. Don't wast your time, try this app.

hepsikanadadan
Türkiye
About 2 months using the app
BON Loyalty replied January 27, 2022

Good day to you hepsikanadadan,

Thank you so much for posting such an amazing review, we do appreciate that🥰 Emile, Tracy, and Andy are so glad that we can accompany such a kind-hearted customer like you. We take pride in constantly improving our app to make it suit your need better, and it's awesome to know that those features impressed you ^^
Knowing how happy you are about the customer service is the motivation for our team to go above and beyond to perform great service.
Again, thank you for your support! We really value our opportunity to serve you and look forward to our fruitful cooperation.

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

January 9, 2022

This is an excellent service. Everything you need to start a loyalty program without any hassle. Highly Recommended. N.B. Support Agent Emile was Awesome.

Docs Clothing
Jamaica
About 2 months using the app
BON Loyalty replied January 10, 2022

Dear Docs Clothing,

Thank you a lot for such amazing feedback! It makes our day to hear that we were able to provide you with 5-star service, especially for Emile:) I'm happy to know you've enjoyed your experience while using our app too.

We are always more than happy to assist you via live chat or email at help@bonloyalty.com, whenever you need it. We'll work harder to ensure that your journey with us is always filled with joy!

Cheers,
Summer
BON Team.

October 19, 2023

Genie was awesome

DorWood Market
United States
About 2 months using the app
BON Loyalty replied October 23, 2023

Thank you so much for taking the time to post a review about your experience with the BON app and our support staff, Genie. Your feedback is incredibly important to us. We truly appreciate your kind words and are delighted to hear that you had a great experience with us. 💘🙌

If you have any further feedback or suggestions, please feel free to reach out to us. We are always here to listen and improve our services.
Best regards,
Liam
BON Team

November 13, 2023

nice support , help me solved many problem

Lucky Clover Taiwan
Taiwan
About 2 months using the app
BON Loyalty replied November 16, 2023

Hi Lucky Clover Taiwan,

Thanks so much for taking the time and share your experience with us in that wonderful review! It's nothing but a pleasure to assist a customer like you and provide you with the best service. Daisy, Kyle, and Emile would be really happy when they read your feedback:)

For further assistance, feel free to reach out to us anytime via chat or email help@bonloyalty.com.

All the best,
Mia
BON Team.

December 25, 2021

Amazing Customers Attention and the App works perfectly for any kind of needs... totally recommended! The best by far!

Sana Inteligencia Orgánica
Uruguay
About 2 months using the app
BON Loyalty replied December 26, 2021

Dear Sana Inteligencia Orgánica,

Your kind words mean the world to us! It really made our day ^^ We're so glad that you are enjoying your experience with BON. Thank you so much for the positive feedback and 5-star review!

Our customer support team's more than happy to assist you. If you need further support, we will always be waiting for you at live chat or email at help@bonloyalty.com.

Merry Christmas and Happy New Year to you :D

Best regards,
Mia
BON team

August 4, 2022

I was very surprised with this app, many features I could set, for unlocked features Daisy helped me solve the problem quickly and helped me unlock other features, this is very convenient for us and saves time, we will continue to use this app!

Rvmasking
China
About 2 months using the app
BON Loyalty replied August 8, 2022

Dear Rvmasking,

Hope you're having a Happy Week, as you've made ours so much better 😊 We would like to express our gratitude for your feedback - such words are very supportive and motivate us 💙

Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!

Yours sincerely,
Liam
BON Team

January 28, 2022

so far so good, I really like the app it's perfect for giving back to my amazing customers. When you need help with set-up they're on it and super helpful. their customer service is fantastic! I appreciate that!

Kinley Jean Jewelry
Canada
About 2 months using the app
BON Loyalty replied January 29, 2022

Dear Kinley Jean Jewelry,

No words can express how happy we are reading this wonderful feedback of yours❤️ We take pride in our customer support service, and knowing that my colleagues can be able to assist you promptly makes me feel really joyful! Thank you so so much!

Whenever you need, we are always more than ready to assist you via live chat and email at help@bonloyalty.com.

Best regards,
Mia
BON Team.

April 11, 2022

Super easy to set up and Tracy has been very helpful. Only wish it was available on Shopify POS, but for now I will be able to adjust the points manually, if checking out in person.

Treasurebox Toys
United States
About 2 months using the app
BON Loyalty replied April 12, 2022

Greetings Treasurebox Toys

Thank you for your 5-star review 🌟 Tracy is very happy to see customers being satisfied with her effort. POS is in the progress and will be released soon! Stay tuned!

We are just one message away via live chat or email address help@bonloyalty.com, feel free to contact us whenever you need our assistance.

Cheers,
Mia
BON team.

April 14, 2022

Cette application est facile à utiliser, vraiment user-friendly autant pour le client que pour l'équipe de travail qui la gère. On a un excellent service et des réponses toujours très rapides. Emile est une perle et parle aussi bien l'anglais que le français, ce qui m'a beaucoup étonnée car le service est habituellement en anglais seulement. J'ai hate de voir les nouvelles features apparaître au fil du temps !

Les Confections Lili
Canada
About 2 months using the app
BON Loyalty replied April 15, 2022

Bonne journée Les Confiseries Lili

Permettez-moi, au nom de tous les membres de notre sympathique équipe, de vous remercier pour les mots si gentils et chaleureux qui nous sont adressés, en particulier à Emile🥰. Nous apprécions vraiment de pouvoir accompagner un client aussi gentil et adorable que vous! Votre précieux soutien nous a motivés à continuer à développer l'application et à fournir de meilleurs services à nos précieux clients.

Si vous avez besoin d'une assistance supplémentaire, nous vous attendrons toujours sur le chat en direct ou sur help@bonloyalty.com.

Acclamations,
Mia
L'équipe BON.

November 14, 2022

BON loyalty app is very compact and well thought out. I also had a very pleasurable experience with my customer support Cara as my problems were solved fast and without any need for me to input something. Everything was completed for me! Excellent customer support.

The Football Crew
Estonia
About 2 months using the app
BON Loyalty replied November 14, 2022

Dear The Football Crew,

We are sooo grateful that you found the time to leave us such a touching review! Your words are especially important to us since the combination of customer support and design flexibility is our priority. And the fact that you, our beloved merchant, value it is so heart-warming. Clients like you inspire us to become better every day. We wish your business the prosperity it deserves. And from our side, we will do our best for that! 🌻

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.