BON: Loyalty Rewards Referrals

BON: Loyalty Rewards Referrals

Reviews (1,757)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

April 12, 2023

This app is unique, and has changed my website! So many customers love the rewards system, and use it often. I would also like to say that the customer support is very helpful, they spent hours helping me with question after question, and they helped perfect it the way I wanted and needed it to be. Thanks!

OneManDyal
United States
About 2 months using the app
BON Loyalty replied April 12, 2023

Greetings OneManDyal team,

We are so glad that our support team has been able to support you promptly and share useful info with you. Thank you so much for leaving us a wonderful review so that we can work tirelessly to improve our app even more 😍

May you have any further requests, please get in touch with us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team 🌸

March 21, 2022

Hassle-free, easy to set up, very helpful support team.
Emile helped in setting up and was very supportive.

The Celestial Apparel
India
About 2 months using the app
BON Loyalty replied March 21, 2022

Dear The Celestial Apparel,

Thanks a lot for praising our work! You're the reason we wake up with smiles every morning. Being able to assist you in your business is the highest prize for us. I'd like to send you one more big thanks directly from Emile ❤️

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you.

All the best,
Mia
BON Team.

August 21, 2022

Was looking for an app to reward loyal customers. This app has exactly what our store was looking for with the potential to offer more, it also looks great on the site. On the support side we dealt with Anna and she was extremely helpful, and kind.

jewelbilesque
United States
About 2 months using the app
BON Loyalty replied August 22, 2022

Dear Jewelbilesque,

Hope you're having a Happy Week, as you've made ours so much better 😊 Our whole team and Anna would like to express our gratitude for your feedback - such words are very supportive and motivate us 💙

Please feel free to reach us anytime via live chat or email help@bonloyalty.com as we always welcome you!

Yours sincerely,
Liam
BON Team

November 16, 2022

The app is something you need to have! Customer loyalty is important that is why I love the app. The support is also responsive.

Gandara Naturals
Philippines
About 2 months using the app
BON Loyalty replied November 16, 2022

Good day to you Gandara Naturals,

It's so great to have you with us and we can't be any happier to have satisfied you with BON :) Thank you a lot for entrusting in our app!

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

July 9, 2023

Anna was extremely helpful and kind with her advice on modifying my rewards widget. Thank you! The app itself was real easy itself to install and get running. Everything is laid out well and it was easy to find where I needed to go to customize it for my needs. It only took me 30 minutes or so to get my widget up and running on my site with no coding required. So far great service and great app.

Cozy Manga
United States
About 2 months using the app
BON Loyalty replied July 11, 2023

Dear Cozy Manga,

We are sooo grateful that you found the time to leave us such a touching review! Your words are especially important to us since the combination of customer support and design flexibility is our priority. And the fact that you, our beloved merchant, value it is so heart-warming. Clients like you inspire us to become better every day. We wish your business the prosperity it deserves. And from our side, we will do our best for that! 🌻

If you have any further questions, please feel free to drop us a line via live chat or email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

February 3, 2022

I love this app so much already. I am a very annoying customer and want everything a certain way to make my site look good. Sunny has helped me with every question I've had. Even on holiday they respond within minutes. No other app compares. Ash from little loves

Little Loves
Australia
About 2 months using the app
BON Loyalty replied February 3, 2022

Hi Ash

Thank you so much for your lovely feedback 😍. Your trust and wonderful feedback motivated us to keep on developing the app and providing better services to our merchants. Sunny told me that you're so nice and knowledgeable, not annoying as you said 😂. It's a pleasure for us to work with such a great customer like you!

If you need further support, we will always be waiting for you at live chat or help@bonloyalty.com.

Best regards,

Mia
BON team

February 7, 2023

I had a great experience with Anna from the customer support. She was extremely helpful in resolving my issue with ads and did so without any charge. Not only was she efficient in her assistance, but she was also incredibly kind and respectful. I was very impressed with Anna's level of customer service and would highly recommend her to others.

GadgetTags
Belgium
About 2 months using the app
BON Loyalty replied February 8, 2023

Good day!
Thank you for sharing this wonderful feedback 🥳 Our whole support team, especially Anna, is so grateful for the positive review you shared. We take customer success seriously, which is why it is ecstatic that our services met your expectations. ❤️
If you need further support, we will always wait for you at live chat or help@bonloyalty.com.
Best regards,
Mia
BON Team

October 21, 2021

Una aplicación perfecta para cualquier tienda, grande o pequeña. Tiene todos lo necesario que se necesita para crear un buen programa de fidelización, El soporte fue muy amable, agradecemos mucho la ayuda, Desde el equipo de marketing de Vasyqo la recomendamos plenamente.

Vasyqo
Spain
About 2 months using the app
BON Loyalty replied October 21, 2021

Hi Vasyqo,

Thank you so much for leaving us a wonderful review! Our team is all excited to receive your kind words on our app features and your recommendations. We hope that BON Loyalty can contribute to your store more and more in the future!

If you need any assistance, we will always be waiting for you at live chat or email help@bonloyalty.com. It's our pleasure to assist you!

Best regards,
Richard
BON team

December 20, 2021

This App is amazing and unbelievable that it's free. This is better than most paid Apps and the Customisation options are fantastic. Customer service is top notch (Emile handled my queries and she's great). If you want my advice, download this App and don't waste your time or money with the others.

Sea Ninja
New Zealand
About 2 months using the app
BON Loyalty replied December 20, 2021

Hi Sea Ninja,

Happy Monday to you, I hope you have a wonderful week ahead :D We'd like to thank you for your feedback, it means a lot to us! Emile and our entire team are very happy that you feel satisfied with our app, we'll try harder to provide you with better service in the future^^

In case you have any queries for us, feel free to reach out to us via live chat or email address help@bonloyalty.com.

Cheers,
Mia
BON Team.

May 29, 2022

Customer support is amazing!! They address my problem very quickly. Thanks for a very helpful assistant, Emile. 5 stars!

YITAMotor
Hong Kong SAR
About 2 months using the app
BON Loyalty replied May 30, 2022

Greetings YITAMotor

Thanks a lot for praising our work! I'm delighted to hear our app's features and service were provided in a timely manner. Our support team and Emile are extremely excited to know about this! Your review really gives us a huge incentive to make our app to become better for customers like you. 🥰

May you have any further requests, just chat with us or email us at help@bonloyalty.

Best regards,
Mia
BON Team.