BON: Loyalty Rewards Referrals

BON: Loyalty Rewards Referrals

Reviews (1,757)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

July 23, 2022

We use this app for a Refer a Friend program. It was pretty easy to customise to our brand colours and set up the program. We did have some help from a member of the support team - Daisey was super helpful and very patient. All set up and going and hopefully will work well in the future

FelinFach
United Kingdom
19 days using the app
BON Loyalty replied July 25, 2022

Hi FelinFach,

Thank you very much for such great feedback on my colleague Daisy and our BON app 🙌 We all put an effort to enrich it with cool features that would be really helpful to building your loyalty program. Every minute of that effort brings us true pleasure and we are incredibly lucky to have customers like you who can see it and who enjoy your experience with BON.

If you have any further questions, please feel free to drop us a line via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.

April 13, 2023

Fantastic app! User-friendly interface and great functionality. Highly recommend to anyone looking to streamline their daily tasks

Cipelice
Croatia
19 days using the app
BON Loyalty replied April 13, 2023

Hi Cipelice,

Thank you so much for your feedback! I'm so glad that our app and support service have satisfied you. Your satisfaction is a huge motivation for us to keep up the good work and make BON become better in the future.

If you need us, feel free to reach out to us via chat or email at help@bonloyalty.com.

Best regards,
Mia
BON Team.

May 24, 2022

Great App, customer care is excellent too(thanks to Cara and the whole team). It is difficult to figure out a better product for this purpose. Highly raccomanded.

Click Hair
Italy
18 days using the app
BON Loyalty replied May 26, 2022

Hi Click Hair team

You made our day with your trust in our app and your awesome review! 😋 Our team, especially Cara, is all happy to know that you are satisfied with our support!

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

June 27, 2022

The app is beautiful and sleek with most of the features you need. The app is still lagging and I need to refresh the app sometimes to make it response. I wish that point earning is more flexible. X points earn each 1 unit currency does not work well with all currency. It would be better if it can be set X points earn each Y unit currency. Daisy from support team is very helpful. She assured that the program speed issue is temporary and it will be solved. I'm looking forward to use the app after they finished the big updates which slow down the app.

Fyne Fories
Thailand
18 days using the app
BON Loyalty replied June 30, 2022

Good day to you Fyne Fories,

Thank you very much for sharing your experience with everyone and for your thoughtful and constructive feedback! It will definitely help other merchants as it already helped us with a great push and a source of motivation to try harder and make your experience with us even better. Daisy is very happy to see customers being satisfied with her effort. It does our job so interesting and pleasurable 🤗

Don't hesitate to reach out to us via chat and email at help@bonloyalty.com whenever you need our assistance :)

Cheers,
Mia
BON Team

April 12, 2022

Bon is a user friendly app, it is easy to use for the all setting which i looking for, also the customer service is friendly and fully support.

AureliaBeauties
Hong Kong SAR
18 days using the app
BON Loyalty replied April 12, 2022

Good day to you AureliaBeauties,

Thank you so much for taking the time to provide feedback. As we strive to provide the excellent service to all our customers, it's pleasing to know you're happy with our support. We look forward to accompanying with you in this journey.

If you need any further assistance, please feel free to contact us via live chat or help@bonloyalty. We are always here to support you!

Cheers,
Mia
BON Team

November 7, 2022

so far so good, the app is easy to setup and navigate and the support team was quick and amazing to assist me

itsFactore
Bulgaria
18 days using the app
BON Loyalty replied November 7, 2022

Good day to you itsFactore,

Thank you very much for such great feedback on us and on BON. We all put an effort to enrich it with cool features that would be really helpful for your business. Every minute of that effort brings us true pleasure and we are incredibly lucky to have customers like you who can see it and who enjoy the experience here with us. Wishing you a fantastic week ahead 🙌.

If you need our assistance, we are just one message away via live chat or email address help@bonloyalty.com.

All the best,
Mia
BON Team.

Edited June 6, 2022

The app works great, it does anything you could need for a loyalty app. Support was also the best, they helped me get the widget set up as a button. 10/10 customer service Daisy and Cara were great.

Terramar Imports
United States
17 days using the app
BON Loyalty replied June 9, 2022

Good day, Terramar Imports team

Thanks a ton for this amazing review. I'm delighted to hear our app's features and service were provided in a timely manner. Daisy and Cara were extremely excited to know about this! We always strive to provide the best support to our customers, as it is our top priority.

May you have any further requests, please contact us via our live chat or email us at help@bonloyalty.com. We are always ready to serve you!

Best regards,
Mia
BON Team.

March 15, 2023

Anna and Cara solved my problem within minutes and I was on my way! Thank you so much for the great customer service!!

LuceLumi
United States
17 days using the app
BON Loyalty replied March 16, 2023

Good day,

You made our day with your trust in our app and your awesome review! 🌞 Cara and our team are all happy to know that you are satisfied with your BON experience!

If you have any further requests, please feel free to contact us via our live chat or email us at help@bonloyalty.com. We always appreciate you!

Best regards,
Mia
BON Team

September 15, 2023

Anna was super helpful and super quick getting our business email attached to the BON email branding settings

LunarLandings
United States
17 days using the app
BON Loyalty replied September 18, 2023

Thank You for Your Glowing 5-Star Review! 🌟 Your positive feedback truly made our day!

We're here to make your experience the best it can be, so if you ever have more feedback, questions, or just want to chat, don't hesitate to reach out. Your voice matters to us, and we're all ears.
Liam
BON team

March 8, 2022

Really easy to install app and has amazing customer service :) Thanks Emile and Daisy! Has a lot of great features that would normally be paid.

Ruth | Sustainable Period Care
Canada
17 days using the app
BON Loyalty replied March 8, 2022

Dear Ruth | Sustainable Period Care Team

Thank you so much for writing us such an awesome review and giving us good vibes this morning 🤗 Being able to assist a lovely customer like you in your business is our happiness. We'll work harder every day to continue providing you with the product and service you deserve.

If you have any further questions, please feel free to leave us a message via live chat or an email to help@bonloyalty.com. We are always ready to support you!

All the best,
Mia
BON Team.