Reviews (1,752)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and repeat purchases through its loyalty, referral, and rewards programs. It offers customizable options, seamless integration with other apps, and a robust free plan. The customer support is praised for being responsive and helpful, making it a cost-effective choice for boosting customer loyalty and driving sales.

August 1, 2024

Anna was very helpful in getting my rewards pages to work, app works a wonder for storing customer points. Great customer service & availability and great app

Meat Online
Australia
4 months using the app
BON Loyalty replied August 3, 2024

Hello Meat Online,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

October 7, 2024

Maxxie and Jean were very helpful in and quick with the help.

Bardi
India
9 days using the app
BON Loyalty replied October 9, 2024

Hello Bardi,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

August 5, 2024

I spoke with Mia, she had super fast responses, very friendly to speak to and super helpful, answered all of my questions very thoroughly

The Fairy Nail Mother Supplies & Education
Australia
About 2 months using the app
BON Loyalty replied August 6, 2024

Hello The Fairy Nail Mother Supplies & Education,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

July 22, 2024

Super easy to set up, great customer support and customisation - and has the best functionality for the price. Thanks to Anna for helping me get my old loyalty program imported and all set up perfectly!

Cosmic Polish Australia
Australia
2 months using the app
BON Loyalty replied July 25, 2024

Hello Cosmic Polish Australia,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

August 5, 2024

App intuitiva, nella versione free le opzioni sono un po' limitate tuttavia, ma si può comunque lavorare bene. Sophie del servizio clienti è stata molto gentile e mi ha aiutata a risolvere un problema.

Hyggekrog - Candle&Co
Italy
Over 1 year using the app
BON Loyalty replied August 6, 2024

Ciao Hyggekrog - Candle&Co,

Grazie mille per esserti preso il tempo di lasciarci una recensione così meravigliosa a 5 stelle!

Se hai bisogno di assistenza o hai domande, non esitare a contattarci. Puoi chattare con noi direttamente tramite il nostro sito web o inviarci un'e-mail all'indirizzo help@bonloyalty.com. Siamo qui per aiutarti in qualsiasi modo possibile!

October 7, 2024

I have tried many loyality apps, but nothing have fit in my business except this app.
With a very great help from Sophie, I am finally in the air with my Loyality and Rewards program.
Easy to set up.

Sophie also help to remove a watermark as a gift for me.
Very kindly and fast reply.

lotuskronengaard.dk
Denmark
About 1 hour using the app
BON Loyalty replied October 9, 2024

Hello lotuskronengaard.dk,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

October 14, 2024

We just started, but their customer service is a level above any I've seen. Their service alone is a reason to try them out, the features seem deep and customizable as well.

5 out of 5 stars!

Alps & Meters
United States
About 3 hours using the app
BON Loyalty replied October 16, 2024

Hello Alps & Meters,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

October 24, 2024

Cara is so helpful and so personable! It's great to talk to a real person and not a bot!

Love & Lore Bookstore
United States
4 months using the app
BON Loyalty replied October 28, 2024

Hello Love & Lore Bookstore,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

July 17, 2024

Have only just signed up, but was provided with excellent customer service by Cara who very patiently answered my newbie questions! I am looking forward to trying out this app.

Outlaw Yarn
New Zealand
16 days using the app
BON Loyalty replied July 22, 2024

Hello Outlaw Yarn,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!

September 9, 2024

A great experience. Full-featured software, very efficient customer service that can perfectly solve all your problems. Highly recommended.

RumbleBox
Germany
3 days using the app
BON Loyalty replied September 11, 2024

Hello RumbleBox,

Thank you so much for taking the time to leave us such a wonderful 5-star review!


If you ever need any assistance or have any questions, please don't hesitate to reach out to us. You can chat with us directly through our website or email us at help@bonloyalty.com. We're here to help in any way we can!